[Update: Seller Complaints Accumulating] HGST Ultrastar He10 - 10TB @ $129.95

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EasyRhino

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Aug 6, 2019
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You got any suggestion for a cheap $20 or less 8 port sas controller that will recognize these 10TB+ or bigger drives? I tried adaptec 52445 and 6805T and seems no go even with latest firmware
I've used use HP H240's. $25 when cheap and $45 when expensive last year.
 

UhClem

just another Bozo on the bus
Jun 26, 2012
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They ARE being shipped. "Picked Up @4:09pm, Sanford, FL"
I ordered at 4am Sat. 19Mar22 (6765 sold at that point; then till now [60 hrs], 450 more sold)

On another matter, @wildpig1234 , your ASR-6805t is NOT your problem (since a 4TB drive works). You gave no relevant info in your help request thread [Link]; I (and maybe others) don't like playing "20 Questions" -- you've used what I call the Mushroom Method Keep 'em in the dark & feed 'em sh*t :). Try giving ALL the information possible. Don't attempt to "filter" it; if you knew what was/wasn't relevant, you probably wouldn't need any help.
 

wildpig1234

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Aug 22, 2016
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They ARE being shipped. "Picked Up @4:09pm, Sanford, FL"
I ordered at 4am Sat. 19Mar22 (6765 sold at that point; then till now [60 hrs], 450 more sold)

On another matter, @wildpig1234 , your ASR-6805t is NOT your problem (since a 4TB drive works). You gave no relevant info in your help request thread [Link]; I (and maybe others) don't like playing "20 Questions" -- you've used what I call the Mushroom Method Keep 'em in the dark & feed 'em sh*t :). Try giving ALL the information possible. Don't attempt to "filter" it; if you knew what was/wasn't relevant, you probably wouldn't need any help.
I am not sure what else i can include that was not already included.

Both the 52445 and 6805t are using the latest firmware listed on adaptec site. Both will recognize the 4TB HGST fine.

However, neither will work properly with the 10TB. the 52445 controller would say "kernel panic" and not even load the controller bios when the drive is connected. the 6805t would say drive not supported.

The 10TB HGST hdd in question:

HUH721010AL4200
serial 7JK6K9PC
date of manufacture Aug 2017

I have reached out to both adaptec and WDC for answers. Adaptec just got back to me and just claim no support for the drive and won't say anything else...
WDC says they will check to see if there is a firmware for my drive.

The weird thing is that this 10TB works fine on the dell H310 controller.... I guess i might just have to get a few more of those then. I do like adaptec because i've been using their controller for a while and also like the software management. But i am not really using these in raid so i really don't need any fancy software anyway. I just need something that will work!

As i said, i ordered 5 more of the 10TB so i am hoping to get things to work because i like to be able to keep using the 10TB or bigger hdd now since 4TB as an archive medium is a bit too small for my use now. and plus the bigger 10TB are getting to be more cost effective...
 

UhClem

just another Bozo on the bus
Jun 26, 2012
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I am not sure what else i can include that was not already included.
Looks like you've made a little progress :): (bold indicates new info)
Both the 52445 and 6805t are using the latest firmware listed on adaptec site. Both will recognize the 4TB HGST fine.

However, neither will work properly with the 10TB. the 52445 controller would say "kernel panic" and not even load the controller bios when the drive is connected. the 6805t would say drive not supported.

The 10TB HGST hdd in question:

HUH721010AL4200
Some (hopefully) constructive criticism:
Better to specify the (controller) firmware version(s) explicitly.
Instead of "playing interpreter", include actual screen captures and/or console copy/pastes. (As potential Problem Solvers, we don't like to rely on an interpreter who is likely not fluent in "the language".)
While "kernel panic" suggests a Unix OS, better to be specific (flavor and version); this will be germane to the procedures we suggest for further analysis.
Always list HDD model #s, and firmware versions (in the drive [not on the label]).

Also, you should describe how the drive(s) connects to the controller; expander? backplane? etc.
And always try to avoid introducing any variables; i.e. after a successful test of the 4TB, remove it at its connector; then directly substitute the/a 10TB at its connector, and test it.

Instead of rectifying/responding_to the above right now, let's wait till your 5 "new" drives arrive, and see how they behave for you. (increased sample size)
 
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wildpig1234

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Aug 22, 2016
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WDC got back to me and claimed that according to that s/n of the drive, it's oem and they don't support oem. so they washed their hands of it too.

I plugged the new 5 drives i just bought with the newer date code 2018 into the dell H310 and it works perfectly. No luck with the adaptec cards so i am returning the 6805t. I might also end up selling my three 52445 cards. No use of me keeping them since they seem to be too picky about what large capacity drive they want to work with!
 
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Fritz

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Apr 6, 2015
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My last experience with Adaptec many years ago was unpleasant enough to keep me in the LSI world ever since. My most common HBA is the H310. No doubt Dell sold a boat load of them and no doubt there are still a boat load of them in service.
 

wildpig1234

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Aug 22, 2016
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My last experience with Adaptec many years ago was unpleasant enough to keep me in the LSI world ever since. My most common HBA is the H310. No doubt Dell sold a boat load of them and no doubt there are still a boat load of them in service.
Yeah, well, I think it's coming to an end with adaptec for me right now this time since I now have ten 10TB hdd which should last me for about 2+ years of archival. So for that duration i will be using the dell H310

Yeah, nowadays, I recommend at *least* an ASR-7805 or above if going Adaptec. If using LSI, then any 2nd gen SAS HBA will do, even a 9212-4i4e or a 9211-4i/8i. The older Adaptec cards like what you have should work, but for some reason, they can be finicky.

The good news is you can get a 7805 for around $20 bucks or less on ebay if you look around like @Marsh mentioned. :.)
Seems like the 7805 uses a different breakout cable than the 6805? I have already invested in the type of cable used in the 6805 and the dell h310 so I guess i will stick to the older cable.

Also I think everyone probably notice by now that whenever you add an hdd to adaptec adapter, it seems to reserve a fair amount of space away (1GB in a 4TB drive) inside a hidden partition. Anyone know whats this is for? the dell h310 doesn't do that.
 
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UhClem

just another Bozo on the bus
Jun 26, 2012
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... since they seem to be too picky about what large capacity drive they want to work with!
It is NOT the large capacity (after all, your 4TB drive is OK). It IS the 4Kn!
(On the 6805t, you would be perfectly fine with HUH721010AL5200 10TB drives. On the 52445, you could be fine--it would depend on the board's Revision.)

As is typical, "the devil is in the details".
 

wildpig1234

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Aug 22, 2016
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It is NOT the large capacity (after all, your 4TB drive is OK). It IS the 4Kn!
(On the 6805t, you would be perfectly fine with HUH721010AL5200 10TB drives. On the 52445, you could be fine--it would depend on the board's Revision.)

As is typical, "the devil is in the details".
Well, i need an adaptor will a lot of flexibility and the adaptec 54225 andd 6805 inability to work with the 4kn drives would be a problem. Who knows how many more of these drives will be sold from now on and what i can get my hand on. So i need a cheap controller that can handle them all.
 

firworks

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May 7, 2021
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Bought one on... the 21st? And it arrived today (24th).

Jan 2018 Manufacture Date
29K Power on Hours
15 Power Cycles

I've already bought a few of these months ago so I knew the seller was legit but thought I'd post what showed up as far as the newer date code vs. the PoH.
 

zack$

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Aug 16, 2018
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So...the SMART data appears to have been wiped...Wonder what bad blocks will throw up?
 

wildpig1234

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Aug 22, 2016
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mine also missing the info as above. hooked up to dell h310.
when i last bought the 2017 ones, it wasn't missing those info
 
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Brandon_K

New Member
Jan 17, 2021
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I picked two more up. February 2018 build, just shy of 30,000 Power on hours. Running preclears on them now. Full data below for those interested.

Code:
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.10.28-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               HGST
Product:              HUH721010AL42C0
Revision:             A3Z4
Compliance:           SPC-4
User Capacity:        10,000,831,348,736 bytes [10.0 TB]
Logical block size:   4096 bytes
LU is fully provisioned
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000cca26a3dcd1c
Serial number:        2TH2ZMYD
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Fri Mar 25 12:07:33 2022 PDT
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled
Read Cache is:        Enabled
Writeback Cache is:   Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Grown defects during certification <not available>
Total blocks reassigned during format <not available>
Total new blocks reassigned <not available>
Power on minutes since format <not available>
Current Drive Temperature:     31 C
Drive Trip Temperature:        85 C

Manufactured in week 05 of year 2018
Specified cycle count over device lifetime:  50000
Accumulated start-stop cycles:  19
Specified load-unload count over device lifetime:  600000
Accumulated load-unload cycles:  1265
Elements in grown defect list: 0

Vendor (Seagate Cache) information
  Blocks sent to initiator = 6961740524814336

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:          0        1         0         1    3558715      33956.482           0
write:         0        0         0         0      73717     180934.214           0
verify:        0        0         0         0      23784          0.012           0

Non-medium error count:        0

No Self-tests have been logged

Background scan results log
  Status: scan is active
    Accumulated power on time, hours:minutes 29928:37 [1795717 minutes]
    Number of background scans performed: 179,  scan progress: 1.29%
    Number of background medium scans performed: 179

Protocol Specific port log page for SAS SSP
relative target port id = 1
  generation code = 1
  number of phys = 1
  phy identifier = 0
    attached device type: expander device
    attached reason: SMP phy control function
    reason: unknown
    negotiated logical link rate: phy enabled; 6 Gbps
    attached initiator port: ssp=0 stp=0 smp=0
    attached target port: ssp=0 stp=0 smp=1
    SAS address = 0x5000cca26a3dcd1d
    attached SAS address = 0x500304801789093f
    attached phy identifier = 15
    Invalid DWORD count = 0
    Running disparity error count = 0
    Loss of DWORD synchronization = 0
    Phy reset problem = 0
    Phy event descriptors:
     Invalid word count: 0
     Running disparity error count: 0
     Loss of dword synchronization count: 0
     Phy reset problem count: 0
relative target port id = 2
  generation code = 1
  number of phys = 1
  phy identifier = 1
    attached device type: no device attached
    attached reason: unknown
    reason: power on
    negotiated logical link rate: phy enabled; unknown
    attached initiator port: ssp=0 stp=0 smp=0
    attached target port: ssp=0 stp=0 smp=0
    SAS address = 0x5000cca26a3dcd1e
    attached SAS address = 0x0
    attached phy identifier = 0
    Invalid DWORD count = 0
    Running disparity error count = 0
    Loss of DWORD synchronization = 0
    Phy reset problem = 0
    Phy event descriptors:
     Invalid word count: 0
     Running disparity error count: 0
     Loss of dword synchronization count: 0
     Phy reset problem count: 0
 
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wildpig1234

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Aug 22, 2016
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all 5 of mine has zero bad write/read sector so that's good news. all 5 has around 200-250TB written.
 
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williedee

New Member
Jan 25, 2016
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I had 4 arrive yesterday, all were Jan 2018 with almost 30k power on hours, ~15 start/stop cycles, ~165 TB written. Currently using with an LSI 9207-8i in IT mode. So far so good! Hope they last at least another 30-50k hours.