Supermicro H12SSL-i does not boot

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RolloZ170

Well-Known Member
Apr 24, 2016
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The biggest issue i see is the fact that I cant get to bios.
looks to me the motherboard is not new(unused) maybe still a customer return.
can you return this board to seller and buy other ?
can you provide photo from other siide if the cooler(ATX24P conns.)
what PSU you use ? (type wattage)
CPU clean ? (any type of pure alcolhol)
 
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RageBone

Active Member
Jul 11, 2017
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CPU is not correctly identified. So update BMC firmware and BIOS to the latest version using IPMI.
The BMC is updated, I have checked yesterday. Only the BIOS is not updated even if I am not getting any error message when I flash the new version.

The biggest issue i see is the fact that I cant get to bios. Do you know if is possible to get into BIOS using IPMI in my current situation?
The FRU* Hadware Info is only updated once the Bios is reached.
I think similar is or at least, can be the case with the bios version display.

So those not matching is a red hering.


@gvi70000 can you please post a picture of the socket without CPU in it so that all pins are visible?
Might be some bent pins.
 

gvi70000

New Member
May 5, 2022
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Hello all,

First I want to thank you all for your support in solving my issue.
I have managed to find someone that was willing to help me with a similar CPU/MB.
The CPU that I have is OK but the MB has the same behavior with his CPU, so the conclusion is that the MB is defective.

I will have to return it and get a different one.

Best regards,
Ion
 
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Tristana

New Member
Jan 25, 2022
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Hello all,

First I want to thank you all for your support in solving my issue.
I have managed to find someone that was willing to help me with a similar CPU/MB.
The CPU that I have is OK but the MB has the same behavior with his CPU, so the conclusion is that the MB is defective.

I will have to return it and get a different one.

Best regards,
Ion
The MB is broken if you confirm that your power supply is OK.LE1 LED should never blink, as you said it should stay lit.
 

lopgok

Active Member
Aug 14, 2017
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I just bought a H12SSL-i motherboard. I am trying to use memory that worked in my H11SSL-i motherboard.
I have 4 sticks of 32gb 2666 memory.
When I first booted the H12SSL, I got a supermicro splash screen. It rebooted itself and I got another supermicro splash screen.
I have had no video since then.

I can access the IMPI and it shows the 2666 mhz sticks. I have asked supermicro support if 3200 mhz memory is required, and they say that all the recommend memory is 3200 mhz.

Does anyone have a H12SSL working with memory that is slower than 3200 mhz?
 

Stofarius

Member
Aug 11, 2023
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I had EXACTLY the same behaviour for an H12SSL-i which I juste bought. LE1 was blinking and then turning off, through IPMI it was reporting a 7252 CPU and different RAM. The board was tested by the seller before sending it and worked for him. What was even strange, is that the seller tested the MB with a 7302 CPU so I really don't understand how 7252 was identified...

What I did, was to unmount the MB from the chassis, I noted that one of CPU cooler's screw was not well fitted. I fixed that and then I was able to get a POST.
 

RolloZ170

Well-Known Member
Apr 24, 2016
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What was even strange, is that the seller tested the MB with a 7302 CPU so I really don't understand how 7252 was identified...
the inventory shows you last working conf. . if the new CPU/RAM not POST, no update.
What was even strange, is that the seller tested the MB with a 7302 CPU so I really don't understand how 7252 was identified...
he tested with 7252 for sure.
 
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lopgok

Active Member
Aug 14, 2017
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I didn't see a POST screen; I saw a supermicro splash screen.
On my H11SSL-i, it takes about 30 seconds to see the POST messages.
On the H12SSL-i, I saw the supermicro splash screen within 1-2 seconds of powering up.
Supermicro says I need 3200 memory, so I ordered some.

This is with a brand new H12SSLi motherboard, and a 7B13 cpu from parts_cafe.
If necessary, I could put in my 7302 processor that is working in my H11SSL-i to see the motherboard is ok, but I would prefer not to swap CPUs. I should have the 3200 memory in a few days.
 

TQS

New Member
Oct 17, 2016
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Hi,
I Just have received my new Supermicro H12SSL-i MB to build my home server. Unfortunately seems that my system is broken as I am not able to start the machine.
After I turn on the power supply the LE1 LED blinks quickly until the LEDM1 (BMC) starts to blinks quickly and then if off. The BMC then goes in the heart beat mode that I find normal from manual, however the LE1 should stay lit.
I have access to BMC through IPMI interface, but the CPU and the RAM amount is not correct as I am using Epyc 7262 and 4x Samsung 3200 stick’s. I need to mention that I have re-seated the CPU several times.

Anyone ahs any idea what might be wrong?
Thank you for your support.
I have exactly same issue with my MB H12SSL-i and CPU 7302P

I've filmed the issue: document_5370761792244954825.mp4

I would like to enter BMC through IPMI interface but unfortunately I dont know how to do it (haven't got much experience with server stuff)

Could someone please help with that? Would be greatly appreciated!
 

adam2eden

New Member
Oct 18, 2013
21
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I have exactly same issue with my MB H12SSL-i and CPU 7302P

I've filmed the issue: document_5370761792244954825.mp4

I would like to enter BMC through IPMI interface but unfortunately I dont know how to do it (haven't got much experience with server stuff)

Could someone please help with that? Would be greatly appreciated!
I had the exactly same issue. It turns out to be one of the 12V CPU power cable. The voltages are 12V according to multimeter but somehow the MB doesn't like it. It works once I replaced that cable.
The motherboard can start with only the 24pin plugged in. I think you can start from there.
 

RolloZ170

Well-Known Member
Apr 24, 2016
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The MB is broken if you confirm that your power supply is OK.LE1 LED should never blink, as you said it should stay lit.
after powering with standby power, LE1 is flashing to indicate the Firmware(BIOS) validation phase.
after that the LE1 is off in power off state and on if MB powered on.
 

helskor

New Member
Aug 26, 2023
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I know this is an older post, sorry but people here know the motherboard.

I just got an H12SSL-i, a 7302P, and Samsung 16GB RDIMMs.

I can get into the IPMI just fine, I updated the BMC and BIOS firmware to the latest and I get a boot screen but everything seems to hang on "DXE -- CPU initialization", checking the POST Snooping it shows "02"

I know memory training can take ages but I've let this run now for over 30 minutes at a time with nothing moving past that POST code.
I tried with just CPU and one RDIMM or everything connected no difference.
I also removed the CPU and checked the socket looked fine (same with pads on the bottom of the CPU) and made sure it was torqued down correctly.
Not sure if I should just let it run and see if there's any change or start talking to the reseller about an exchange of parts.

Thanks for any help
 

i386

Well-Known Member
Mar 18, 2016
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Germany
How many dimms?
Did you try a minimal configuration with a single dimm to rule out any defect dimms or ram slots?
 

helskor

New Member
Aug 26, 2023
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Yeah I tried just one DIMM in C1 and two in C1 D1, no luck
I've contacted the seller they seem pretty good with support so will see what I can do, if I had another CPU I could probably rule out that or the motherboard, but I don't atm

Edit: talked with the seller on eBay and we think there's an issue with the CPU so will try with another one (once I have another one)
 
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68kdmd

New Member
Oct 25, 2024
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Any update? Also, is the seller Tugm####?

I just purchased 7302p and H11ssl-i. Should I ask the seller to update the bios before sending it out?
 

helskor

New Member
Aug 26, 2023
16
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3
Any update? Also, is the seller Tugm####?

I just purchased 7302p and H11ssl-i. Should I ask the seller to update the bios before sending it out?
Sorry with the help of Supermicro Support, I got it to work, not sure if it was a specific order of clearing the BMC and CMOS but eventually we got it to see the 7302P, been working great for weeks now (and yeah it was from Tugm who also provided tons of support)