[Update: Seller Complaints Accumulating] HGST Ultrastar He10 - 10TB @ $129.95

[pr1malr8ge]

smartctl -a /dev/da2 | grep Helium

that doesn't work because it doesn't report back the vender specific info. which is what we've been going on with lol..
I referenced my 3tb hgst hus sata drives as they are on the same hba/expander and do show the venderspecific outputs.

I made this over at the truenas forums.

Smart issues with sas drives.

All, I'm running around in circles with Smart issues on some new to me Sas HGST 10tb Helium drives. I've been discussing the issue over at Serve the home at this link https://forums.servethehome.com/index.php?threads/hgst-ultrastar-he10-10tb-129-95.34395/post-334124 So here is all that has...

www.truenas.com

 

[heromode]

No the bms is reporting on the 10tb drives. using sg_logs -a /dev/da2-7 [which are my 10tb drives] da8-13 is the 3tb sata drives and they do not report the bms
and all of this was over the 10tb drives will not show helium levels. or the vender specific outputs.

root@aeronas:~ # sg_logs -a /dev/da8
    ATA       Hitachi HUS72403  A5F0

Supported log pages  [0x0]:
    0x00        Supported log pages [sp]
    0x10        Self test results [str]
    0x2f        Informational exceptions [ie]

Self-test results page  [0x10]
  Parameter code = 1, accumulated power-on hours = 10584
    self-test code: background short [1]
    self-test result: completed without error [0]
  Parameter code = 2, accumulated power-on hours = 10498
    self-test code: background extended [2]
    self-test result: completed without error [0]

Informational Exceptions page  [0x2f]
  IE asc = 0x0, ascq = 0x0
    Current temperature = 33 C
    Threshold temperature = 0 C  [common extension]

Only your 10tb drives can be helium. hitachi helium drives only exist from 8tb and up.
do smartctl -a | grep Helium on your 10tb drives

 

[pr1malr8ge]

Only your 10tb drives can be helium. hitachi helium drives only exist from 8tb and up.

I understand that.. The 3tb drives were only referenced because they are on the same hba and running a -a will output venderspecific information. Rather then the 10tbs which are sas and they will NOT output helium levels or much of anything when compared to your sata version and my 3tb sata drives.

 

[heromode]

damn..

 

[Fritz]

Only your 10tb drives can be helium. hitachi helium drives only exist from 8tb and up.
do smartctl -a | grep Helium on your 10tb drives

I have a couple of HUH728060AL4200 which are 6TB drives.

 

[pr1malr8ge]

I have a couple of HUH728060AL4200 which are 6TB drives.

Readin that shows it sas.. if you're running *nix can you run smartctl -a on that drive and paste the output.

 

[pr1malr8ge]

Just for proof I'm not stupid lol

 

[heromode]

I have a couple of HUH728060AL4200 which are 6TB drives.

i stand corrected.

 

[Fritz]

They're in a Windows server. I'll see if I can arrange to take it down long enough to move it a nix box.

 

[heromode]

i'm starting to feel like an idiot.

Only thing i did say early the second H in HUH is helium:

The second H in HUH = Helium, so avoid drives starting with HUS, which are conventional air.

After that i've been a fool. I didn't know there were early 6TB HUH models either

 

[heromode]

They're in a Windows server. I'll see if I can arrange to take it down long enough to move it a nix box.

just boot with a debian 11 live

If you need i can give you the commands to install and configure ssh on the live debian to access quickly

 

[heromode]

sudo -i
apt update && apt install openssh-server -y
nano /etc/ssh/sshd_config

PermitRootLogin yes

passwd
live
live
service ssh restart
ip a

 

[pr1malr8ge]

You know i'm going to be pissed if his 6tb outputs the vender specific information and helium levels.

cause at that point I'm stumped on wtf to do. Less migrating to Truenas scale which is deb based. It hasn't been released long enough for me to want to make the switch.

 

[heromode]

You know i'm going to be pissed if his 6tb outputs the vender specific information and helium levels.

cause at that point I'm stumped on wtf to do. Less migrating to Truenas scale which is deb based. It hasn't been released long enough for me to want to make the switch.

In that case it will either be your HBA, or some freebsd based issue. We already determined you're not running that python wrapper

 

[pr1malr8ge]

In that case it will either be your HBA, or some freebsd based issue. We already determined you're not running that python wrapper

Honestly doubt it would be the hba or the 12bay expander its on. As that would prevent the sata drives from reporting it also. Since the sata drives encapsulate over the sas link.

 

[pr1malr8ge]

According to replies on my post on Truenas forums the lack of the vendor specific attributes is common on sas drives.

That's normal, SAS SMART is very different from SATA SMART

 

[heromode]

According to replies on my post on Truenas forums the lack of the vendor specific attributes is common on sas drives.

If this is the case, i wonder if it's possible using sgparm and/or sg3_utils to fish out the data, which is Vendor ID# 22
That's what i'm looking to play around with when i receive my disks and cables..

quick scan of sg3_utils page shows commands like 'sg_inq', 'sg_vpd'

For displaying VPD pages, sg_vpd (or sdparm) may be a better choice than sg_inq as sg_vpd has a simpler, less cluttered command line interface and additional support for vendor specific VPD pages.

Linux sdparm utility
The sg3_utils package

 

[heromode]

On another note regarding the BMS, my issue with it was the drives ran extremely hot during that scan, right at the edge of their max temps..

i used to pull a list of current temps + BMS progress on all the 8 drives with something like:

smartctl -x /dev/sdc | egrep "scan|Temp" && smartctl -x /dev/sdd | egrep "scan|Temp"

 

[Digital Spaceport]

View attachment 22575

Just for proof I'm not stupid lol

I think you are missing the S in /dev/{s}da maybe. You can check with lsblk.

 

[Fritz]

How do you run sg_utils for Linux ???????

I have googled til I'm blue in the face and cannot find anywhere how to run the damn program. Yea, there millions of pages describing all the details but not one damn word on how to use it.