Well hell, it appears I've locked myself out. I tried to upload 1.0.2.17 via FTFP and it failed because of an illegal symbol in the file name, a - I assume. I then tried to upload it via HTTP and it told me there was already a file upload in progress. I then power cycled the switch and now I can't access it anymore. It's not pulling an IP. How do I proceed?
Thanks
Damn, that sucks, so you tried to flash while on/using 1.0.2.14 and tried to overwrite that firmware while in use correct? Can the switch still boot up and you can get into the CLI? If not then there is a way to select the alternate firmware during the boot process as long as the other firmware is intact and functional (which it should be as long as you didn't try to overwrite the other one).
Reload/reboot the switch and make sure the CLI is showing you stuff and it's loading, upon rebooting the switch you should see a quick menu with only two options and you must be VERY QUICK and press "2" then the enter key. This is a rescue menu of sorts that the boot loader loads up on startup of the switch for fixing issues ect. and incase you want to know Option 1 loads the switch with the last settings applied and last firmware used. Anyways selecting Option 2 gets you into a menu with a lot more options, once in this menu type "11" (without the quotes) and hit enter, as that will activate the backup image. Then type "1" then hit enter again, to actually load/run the backup image and start using it.
Now that the backup firmware is loaded and running it should always boot that firmware and default to it. Now you should try to install a working firmware into the image slot you have the corrupt one in as to fix that in case of emergency in the future (kinda like now lol). If your backup image that your currently running is the 1.0.2.17 firmware you should have no problem installing firmware on to the other slot via the web ui and you can follow the instructions below on how that's done, but if you have no web gui access at all because you are stuck on 1.0.2.14 every time the switch boots up then you will have to use the CLI to upload a new firmware and then use the method I described above to switch to it to get web access back to proceed below.
I use the web ui to do this and it always works for me
Under the "Navigation" panel on the left side in the gui you will see a folder called "system" click/expand that then look for "System Utilities" and click/expand that. You will then see "HTTP File Download" and click on that option. You will then see on the right hand pane the various options and you wanna make sure "File Type" is "Code" and "Image File Name" is either "Image1" or Image2" <-depending on which image slot you want to upload the firmware file to.
Then obviously click on the "Browse" button beside the "Select File" line and find the firmware you want to upload to the switch from your hard drive. After you select it click on the "Start File Transfer" Button and it will start to upload the firmware to your selected slot WITHOUT ANY INDICATION THAT ITS DOING SO EXCEPT FOR A POP UP WINDOW WARNING YOU NOT TO INTERRUPT THE PROCESS. You can close that pop up but LEAVE THE BROWSER WINDOW OPEN AND RUNNING AND DON'T TOUCH IT!! All you will see is the little loading circle (Firefox & IE anyways) and it will keep going for a long time, when it finally stops it means that the firmware has finished uploading. You can verify this by navigating to "Dual Image Status" under the original "System" folder you expanded earlier and you will see the firmware versions for both slots in there.
I have firefox for my web browser and my little "circle for loading" I mentioned is located on the top left of the tab that's currently open when using the web ui. Crap, I have to leave now, but I will be back later today or tm with more info, in the mean time, if you CAN access the CLI and you need a base IP address to get the web gui working the commands to set a STATIC IP is:
network protocol none
network parms 192.168.1.XXX 255.255.255.0 192.168.1.1
write memory
Make sure to use a STATIC ip address and those commands will make that happen for you, and that last command writes to the config file so when a reload happens it will always use the new settings. I hope that these instructions aren't too confusing, it's just because there is so much to look out for when doing this sort of thing and I really hope your switch isn't messed up!