They want me to send a video
of a drive that is not working -- first they asked for a picture
The crux of the problem is they claim to have sent me a e-mail from my first correspondence on May 24, 2021. Keep in mind that I have also left a voice mail message and contacted them on ServeTheHome -- I called almost everyday. I felt that they did not contact me at all, but is putting the onus on me saying "we tried to reach him".
I have answered almost all calls since the 24th of May -- you can imagine all the telemarketing and scam calls that people get -- well, just to make sure -- I am answering those and checking my e-mail.
Yet... when I finally get on PayPal for a dispute, bitdeals_tech is responsive, but the communication is mangled. How do you prove with pictures or data that doesn't even power on correctly?
This give me the impression that (1) you're not reading what I said, (2) you're not technically geared towards the issue, or (3) you have me jumping through hoops. Fortunately, I did not order the 14 disk I really wanted.