PM863 FW File

AJXCR

Active Member
Jan 20, 2017
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Would anyone happen to have a firmware file for a 3.84TB PM863? In typical fashion Samsung does not have the software available for download on their website as it's an "enterprise" drive..

Model # is: SAMSUNG MZ7LM3T8HCJM-00003
FW Rev: GXT3003Q
 

Evan

Well-Known Member
Jan 6, 2016
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530
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Oh no, this sounds like a problem again, I though for genuine Samsung it was in the firmware updater (magician) ?
I have only a HPE branded pm863a 3.84tb so I assume now use. Never updated my 960gb & 1.92tb pm863a’s so if you get a source maybe I will ask if I can get and update those as a once and final update.
 

AJXCR

Active Member
Jan 20, 2017
565
95
28
32
Oh no, this sounds like a problem again, I though for genuine Samsung it was in the firmware updater (magician) ?
I have only a HPE branded pm863a 3.84tb so I assume now use. Never updated my 960gb & 1.92tb pm863a’s so if you get a source maybe I will ask if I can get and update those as a once and final update.
Same issue (as far as finding a FW file goes), different drive.. Although the PM863 is a far more common SATA rather than NVMe drive.

As far as I can tell, for non-consumer drives Magician only has the ability to load and activate FW... The command still requires that a path to the FW file is specified.

Really, the FW may not even be necessary here. I've recently purchased a drive which is functional and reports the correct firmware to be installed, but lists a smart error under "SSD Mode Status":



As far as the PM963 issue you referenced, I'm unfortunately still waiting on the FW. After jumping through several hoops with both SM and Samsung, I'm supposedly now "eligible" to receive a copy, but they've yet to actually produce anything :(

For the time being, I'm stuck with 13x conveniently sized paperweights.
 

Dreece

int 21h
Gents, everyone is always hoping for firmware updates on pretty much all Samsung enterprise drives, the fact of the matter is, only OEMs tend to release updates for their own branded versions of the drives and even in those cases very specific to their own boxes. As far as I understand it, Samsung will NEVER provide enterprise drive firmwares to the public outside of contracts with enterprise - be that OEM such as HP or even some big numbers company who desires the drives for their datacentre etc.

The only ones who have a great track record in supporting their OWN enterprise grade drives (meaning not rebranded!) openly with regular folk are Intel and Micron.

Sometimes Samsung firmwares get leaked, but even in those cases one must be careful because we don't really know who that firmware was designed for and why (ie maybe a gigantic cloud services company who wants to slow drives down a bit or something to consume less energy, heaven knows, but you get the idea)....

Bottom line...

...as soon as you think you got a lemon, return it, if it's too late to return it, then get someone to film you smash it with a sledgehammer and throw it up on YouTube with a title such as "Unreliable Enterprise Samsung SSD xyz" and spread it like wildfire... who knows... maybe one day those stuck up managers may decide to copy a page out of Intel's book.

Anyhow... nighty night.
 

RTM

Active Member
Jan 26, 2014
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The only ones who have a great track record in supporting their OWN enterprise grade drives (meaning not rebranded!) openly with regular folk are Intel and Micron.
To be fair, I suppose the big difference here is that Samsung doesn't (AFAIK anyway) sell their "enterprise" drives to customers directly(well officially anyway, OEM's may sell them anyway).

Also to add to your bottom line (which I suppose is probably common knowledge) ALWAYS test your hardware immediately when buying from eBay, you never know if you've gotten a lemon.
 

R2D2

New Member
Jun 15, 2019
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The question if someone has come across the firmware files is still valid, and worth asking.

While a lot of us are hobbyists, a lot of us also work for vendors, suppliers, and distirbutors as our day jobs, and have access to things like these elusive firmware files that are not distributed directly to the public, but are available to OEMs/integrators etc.

Some of us are nice enough to help out if we can/where we can, whether it be checking official compatibility of part numbers, these firmware files, or even licences for discontinued products - The best example is the Brocade ICX thread.

While the OP has an issue, someone else might not and simply want to be on the latest version of FW (like me). Lets not negatively shoot down threads asking these sort of questions... Who knows, some kind person may be able to help you with something you have an issue with in future.
 
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Quartermaster

Right, now pay attention 007!
Jun 3, 2020
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I found the firmware files for the PM863 in another post

The Samsung DC Magician utility (specifically, the utility for the DC drives) doesn't detect my drive on a Dell Optiplex running Ubuntu 20.04. I can see the drive in Linux fine.

Does anyone have any ideas before I blow Linux away and install Windows?