Weird issue with NETAPP X412_HKCBF560A15

[Randman76]

Hey All,

Hope someone may have an idea or two with this issue. Recently, I went ahead and bought several SAS HDD's ( NETAPP X412_HKCBF560A15 ) from Ebay which I then connected to my ARC-1883IX RAID controller via mini SAS SFF-8643 to (4) 29pin SFF-8482 cables. When I power on my server the drives will not spin at all and I end up getting a "Drive Failed" error from the RAID controller. Now here is the weird part. If I then disconnect the data cables from the controller and immediately reconnect them the drives start spinning up and work as expected. I have tried different cables from other manufactures and get the same results. I went ahead and sent an email to the folks at Areca and they suspect it may be because these HGST drives have Netapp firmware on them. I've done multiple searches and cannot seem to find a way to re-flash them back to HGST.

Any help / guidance would be appreciated.

Thanks!

 

[mr44er]

My non-successful journey: The HDD Oracle. • View topic - HUS724030ALS640 SAS Dell DL vs Generic GN

There is a guy that can do this, but he wants money for this service. Understandable, but not not for everyone.

 

[mrpasc]

Does your power cable come with 3.3V (orange cable for most)? If so, try to disconnect the 3.3V. Might help.

 

[Randman76]

Does your power cable come with 3.3V (orange cable for most)? If so, try to disconnect the 3.3V. Might help.

That is what I thought it was at first too. I picked up a couple molex adapters which bypassed the 3.3v but I got the same results.

 

[Randman76]

My non-successful journey: The HDD Oracle. • View topic - HUS724030ALS640 SAS Dell DL vs Generic GN

There is a guy that can do this, but he wants money for this service. Understandable, but not not for everyone.

Are you encountering the same issue as well with your drives not spinning on cold boot?

 

[mr44er]

No, they spin always. I can use drives with firmware from other vendors and write to them if they allow reformatting to 512 or 4k. My intention was just with their firmware settings/temp limits/cosmetic.
No problems with LSI 2308 and LSI 3008

Is there any setting PUIS (power up in standby) you can try on or off in the BIOS of the server or this RAID-controller?
Can you post the output of sdparm -a /dev/disk when they spin?

Maybe this helps:

HGST 7K6000 Not Spinning Up (Not Working) - Zack Reed - Design and Coding

I bought a used HGST 7K6000 SAS disk to add to one of my Norco 4224 cases at home. I have (3) H310s in this case flashed to IT mode to connect all of...

zackreed.me

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