Updating the HGST HDD & SSD firmware

molnart · Dec 22, 2024

Toopy said:
EDIT : Someone came through for me Thankyou.

Does anyone have, or can get me the Netapp NE02 firmware for the

E-X4132A HUH721212AL5204 12TB NE02

NetApp Support Site

mysupport.netapp.com

Have been running 2 of these in a Broadcom (lsi) array with other drives for over a year and
I’m starting to have issues with these drives as detailed here.

Loading...

Have already returned one drive, trying to avoid returning the second one if it’s just a firmware fix.
I have tried flashing the latest generic firmware but it won’t take.

hey, i am looking for the same FW version. unfortunately trying to flash the "regular" version i found on hddguru is not working for me... could somebody pls upload ?

Toopy · Dec 22, 2024

Toopy said:
I would also like to know if there’s a changelog for the firmware if anyone knows.

latest PCGAW870 seems to be a lot quieter at least.

Actually also noticed that PCGAW870 runs quite a bit cooler

napalm_atx · Dec 22, 2024

Yes they are compatible

Toopy · Dec 22, 2024

molnart said:
hey, i am looking for the same FW version. unfortunately trying to flash the "regular" version i found on hddguru is not working for me... could somebody pls upload ?

Sent you a PM

tcpluess · Dec 25, 2024

Vahan said:
I have recently purchased several models of HGST HDD and SSD media and decided to synchronize their firmware versions, sharing the achieved results. I hope my following findings will save some time for the fellas attempting the same noble quest.

I wasn't able to find firmware upgrades on the HGST website, so the quest to find the recent version became more interesting. Having some of the drives with newer firmware helped to further narrow the search, and eventually, I was able to find a source that had not only HGST firmware but some other brands as well.

The whole process was done on SuperMicro servers running CentOS 7.5 x86_64. In my case, I had two servers, one with the BPN-SAS2-826A backplane connected to LSI 9201-16i HBA (SAS2116), and the other with the BPN-SAS3-216A backplane connected to 3 LSI 9300-8i (SAS3008) HBAs.

You will need the sg3_utils package:

Code:

yum install sg3_utils

Identify the drives installed by running the lsscsi command:

Code:

lsscsi -sig

HGST has specific names for the firmware files, and the larger chunk of the time was spent on finding the corresponding names for the models I own:

Code:

HUS724040ALS640 MPGNA3A0.bin HUSSL4010ASS600 A0GNA182.bin HUSSL4010BSS600 SRGNA1D0.bin HUSMM1680ASS200 SPGNA204.bin

I was able to find these by googling the firmware revision versions I had on my drives and stumbled across a file named Drive_Firmware_1.13.tgz, apparently from a three letter brand and that file had lots of other models, with the model-firmware.bin pairs listed inside the fwupdate.ini file. Hint: search for "Drive Firmware Package Version 1.13 Release Notes" then browse around the pdf.

Next step: checking the official drive documentation for firmware update mechanisms:

https://www.hgst.com/sites/default/files/resources/Ultrastar_7K4000_SAS_Spec_V1.8.pdf
https://www.hgst.com/sites/default/files/resources/Ultrastar_SSD400S_SAS_V2.0.pdf
https://www.hgst.com/sites/default/files/resources/US_SSD800MH.B_1600MM_1600MR_ProdManual.pdf

I was able to confirm that the above models support SCSI firmware update operations, so the rest was easy:

Code:

# sg_write_buffer -vvvvv -m 5 --in SRGNA1D0.bin /dev/sg15 found bsg_major=248 open /dev/sg15 with flags=0x802 tried to read 8388608 bytes from SRGNA1D0.bin, got 1114112 bytes will write 1114112 bytes Write buffer cmd: 3b 05 00 00 00 00 11 00 00 00 Write buffer parameter list (first 256 bytes): 11 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 48 69 74 61 63 68 69 20 47 6c 6f 62 61 6c 20 53 74 6f 72 61 67 65 20 54 65 63 68 6e 6f 6c 6f 67 79 20 49 43 33 35 4c 78 78 78 55 78 44 33 32 31 30 2d 30 20 4d 69 63 72 6f 63 6f 64 65 20 28 43 29 20 43 6f 70 79 72 69 67 68 74 20 48 69 74 61 63 68 69 20 43 6f 72 70 2e 20 32 30 30 33 2c 20 32 30 30 34 2e 20 41 6c 6c 20 72 69 67 68 74 73 20 72 65 73 65 72 76 65 64 2e 20 20 55 53 20 47 6f 76 65 72 6e 6d 65 6e 74 20 55 73 65 72 73 20 52 65 73 74 72 69 63 74 65 64 20 52 69 67 68 74 73 20 2d 20 55 73 65 20 64 75 70 6c 69 63 61 74 69 6f 6e 20 66 6f 72 20 64 69 73 63 6c 6f 73 75 72 65 20 72 65 73 74 72 69 63 74 65 64 20 62 79 20 47 43 41 20 41 44 50 20 53 63 68 65 64 75 6c duration=6747 ms

Make sure to address the drive by its /dev/sg?? name, not /dev/sd??, otherwise the operation will fail.

After the command completes, you can confirm the successful update by using the smartctl command, in my case:

Code:

smartctl -i /dev/sgXX | grep Revision

Note that the new firmware is not active until you reboot the server.

I also had some vendor-locked drives (HITACHI HUS72404CLAR4000, the branded version of the HGST HUS724040ALS640), and unfortunately, the same procedure failed for them:

Code:

# sg_write_buffer -vvvvvv -m 5 --in=MPGNA3A0.bin /dev/sg4 found bsg_major=248 open /dev/sg4 with flags=0x802 tried to read 8388608 bytes from MPGNA3A0.bin, got 1179648 bytes will write 1179648 bytes Write buffer cmd: 3b 05 00 00 00 00 12 00 00 00 Write buffer parameter list (first 256 bytes): 12 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ff ff ff ff 48 47 53 54 2c 20 61 20 57 65 73 74 65 72 6e 20 44 69 67 69 74 61 6c 20 43 6f 6d 70 61 6e 79 20 49 43 33 35 4c 78 78 78 55 78 44 33 32 31 30 2d 30 20 4d 69 63 72 6f 63 6f 64 65 20 28 43 29 20 43 6f 70 79 72 69 67 68 74 20 57 65 73 74 65 72 6e 20 44 69 67 69 74 61 6c 20 43 6f 72 70 2e 20 32 30 31 32 2c 20 32 30 31 32 2d 32 30 31 33 2e 20 41 6c 6c 20 72 69 67 68 74 73 20 72 65 73 65 72 76 65 64 2e 20 20 55 53 20 47 6f 76 65 72 6e 6d 65 6e 74 20 55 73 65 72 73 20 52 65 73 74 72 69 63 74 65 64 20 52 69 67 68 74 73 20 2d 20 55 73 65 20 64 75 70 6c 69 63 61 74 69 6f 6e 20 66 6f 72 20 64 69 73 63 6c 6f 73 75 72 65 20 72 65 73 74 72 69 63 74 65 64 20 62 79 20 47 43 41 20 duration=71 ms write buffer: Descriptor format, current; Sense key: Illegal Request <<<Sense data overflow>>> Additional sense: Parameter value invalid Descriptor type: Information >> descriptor too short 00 00 00 00 00 00 00 00 00 00 Descriptor type: Sense key specific: Field pointer Error in Data byte 0 Descriptor type: Field replaceable unit code=0x0 Descriptor type: Block commands Incorrect Length Indicator (ILI) clear Descriptor type: Vendor specific [0x80] f1 30 Descriptor tybad field in Write buffer cdb

do you also have the firmware for HUSSL4040ASS600 or HUSSL4040BSS600?

MasterIT · Jan 21, 2025

napalm_atx said:
You need BCGNC170

I gave this a shot with HUGO, and:

Code:

Error updating Firmware on device: 50Vxxxxx
        Reason: Device failed to update firmware.

i was able to change the block size on the drives, should it be on the original block size before flashing?

MasterIT · Jan 22, 2025

MasterIT said:
I gave this a shot with HUGO, and:

Code:

Error updating Firmware on device: 50Vxxxxx Reason: Device failed to update firmware.

View attachment 41477

i was able to change the block size on the drives, should it be on the original block size before flashing?

it seems that the newest version of HUGO will cause it to fail. in the older version it worked. version 6.4.1

BSDUNIX43 · Feb 8, 2025

I have been pulling my hair out trying to get an OEM (I think it is) Ultrastar SS200 Model: SXHLLL SDLL1HLR-076T-CDA1 Firmware: X130 wiped and usable. In the same array that these came from I found 1 that was Firmware: X150 and was able to be wiped no issue(s). I went down the path of SED secure erase utilities to no avail. I even bought a Dell PercH730 in order to pull them in as Foreign Disks and wipe that way - no luck. Is there a way to flash the X150 firmware on to these? I was not able to find anything on HDGURU or any HGST support forum.

napalm_atx · Feb 12, 2025

Can anyone help me with searching firmware for HUS151414VLS300, fw name is VPGNA540 or other with name VPGNAxxx

BSDUNIX43 · Feb 17, 2025

BSDUNIX43 said:
I have been pulling my hair out trying to get an OEM (I think it is) Ultrastar SS200 Model: SXHLLL SDLL1HLR-076T-CDA1 Firmware: X130 wiped and usable. In the same array that these came from I found 1 that was Firmware: X150 and was able to be wiped no issue(s). I went down the path of SED secure erase utilities to no avail. I even bought a Dell PercH730 in order to pull them in as Foreign Disks and wipe that way - no luck. Is there a way to flash the X150 firmware on to these? I was not able to find anything on HDGURU or any HGST support forum.

----update----

SanDisk Support provided me with the X150 FW and flashing that although successful did not remove any of the vendor locks on these drives. Back to square one...

ElCoyote_ · Feb 20, 2025

@BSDUNIX43 I have a few of these SS200 myself.
Part numbers are:
SDLL1HLR076TCCA1: HGST original, firmware Y150
SDLL1HLR076T5CHS: HUAWEI OEM, firmware HW09
I've not found a way to cross-flash them, btw.
Have you tried unlocking the disks with something like sedutil-cli or GitHub - dex6/sed-opal-unlocker: Micro-utility for unlocking TCG-OPAL encrypted disks ?

Looking at my notes from a few years back for these drives, I only see this:
# sg_scan -i
# sg_format --format --size=4096 /dev/sg2

Also, would you mind sharing that X150 firmware somewhere? the firmware I got from HGST a while back was Y150, not X150 so perhaps its a different drive variant.

Megatrnoxxx · Mar 2, 2025

Tickety-boo said:
Sorry, I don't quite understand what password unlock means? I can help you unlock the firmware. But my tool only supports SAS drives, not ATA.

Hi there,

What is this program called, and where can I download it?
Thank you

Megatrnoxxx · Mar 2, 2025

dontwanna said:
Thanks, sg_write_buffer worked for updating HUH728080AL5205 disks. I'll check out HUGO next time, when I'll be updating the batch of AL4200 disks.

By the way, I've got a HUH721008AL5205 disk that came with D384 firmware. I wonder whether there's newer firmware for this model available anywhere?

Megatrnoxxx · Mar 2, 2025

MasterIT said:
it seems that the newest version of HUGO will cause it to fail. in the older version it worked. version 6.4.1

View attachment 41485

Hi,

I did try on the same version 6.4.1, but I am getting the same error: Device failed to update firmware..

What can I do?

BSDUNIX43 · Mar 4, 2025

ElCoyote_ said:
@BSDUNIX43 I have a few of these SS200 myself.
Part numbers are:
SDLL1HLR076TCCA1: HGST original, firmware Y150
SDLL1HLR076T5CHS: HUAWEI OEM, firmware HW09
I've not found a way to cross-flash them, btw.
Have you tried unlocking the disks with something like sedutil-cli or GitHub - dex6/sed-opal-unlocker: Micro-utility for unlocking TCG-OPAL encrypted disks ?

Looking at my notes from a few years back for these drives, I only see this:
# sg_scan -i
# sg_format --format --size=4096 /dev/sg2

Also, would you mind sharing that X150 firmware somewhere? the firmware I got from HGST a while back was Y150, not X150 so perhaps its a different drive variant.

I have tried sedutil-cli that comes with TrueNas Scale and it did not work, however I have not tried the second sed-opal-unlocker that you linked. Is this difficult to build a bootable USB or can I just SCP those aditional bits over linked in the Github article to augment an existing install of sedutil-cli ?

I will DM you the FW now.

Thanks,

ElCoyote_ · Mar 5, 2025

Also, about SN840 UltraStar DC drives, I was trying to obtain the latest firmware for my drive (WUS4BA1A1DSP3X3 aka 0TS2051) and I got the following reply from 'Sandisk':
=================================================================
Please allow me to inform you, Ultrastar DC sn840 NVMe SSD is an enterprise product and support for Enterprise
products is limited to Sales, Warranty Replacement, and information that is publicly available including data
sheets and product briefs. However, System Integration, Qualification, Troubleshooting, and firmware updates
for Enterprise products are not supported.
=================================================================

So I guess community is going to be the only option for SN8** drive firmware.
Does anyone have recent files for the SN840 U.2 drive?

The latests I got (May 2024) are:

Code:

-rwxr-xr-x.   1 root root 3530752 May 19  2024 malibux_qs2_GD_R2210010.vpkg
-rwxr-xr-x.   1 root root 3530752 May 23  2024 malibux_qs2_GN_R2210010.vpkg

randome · Mar 6, 2025

ElCoyote_ said:
Also, about SN840 UltraStar DC drives, I was trying to obtain the latest firmware for my drive (WUS4BA1A1DSP3X3 aka 0TS2051) and I got the following reply from 'Sandisk':
=================================================================
Please allow me to inform you, Ultrastar DC sn840 NVMe SSD is an enterprise product and support for Enterprise
products is limited to Sales, Warranty Replacement, and information that is publicly available including data
sheets and product briefs. However, System Integration, Qualification, Troubleshooting, and firmware updates
for Enterprise products are not supported.
=================================================================

So I guess community is going to be the only option for SN8** drive firmware.
Does anyone have recent files for the SN840 U.2 drive?

The latests I got (May 2024) are:

Code:

-rwxr-xr-x. 1 root root 3530752 May 19 2024 malibux_qs2_GD_R2210010.vpkg -rwxr-xr-x. 1 root root 3530752 May 23 2024 malibux_qs2_GN_R2210010.vpkg

Hello,

Latest FW I have is R2210804.

SN840_malibux_qs2_GN_R2210804.vpkg

drive.google.com

Hope this helps!

ElCoyote_ · Mar 7, 2025

Thank you for sharing, @randome . Wow, from 0010 to 0804, that's quite a jump. Any release notes? What model do you have?

Updating the HGST HDD & SSD firmware

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