Sandisk IOMemory PX600 "Hardware Failure" issue

Yunochi

New Member
Jul 12, 2019
3
0
1
I was bought Sandisk iomemory PX600 2.6TB @ $90 on ebay.
then I was installed VSL 4.3.6 on windows 10, ioMemory is running in a minimal state cuz unsupported firmware version.

So, I was update firmware with 4.3.6 .fff archive. no force option, everything was fine.



but after reboot, I've encountered with "Device has a hardware failure" message.



What should I do to fix this issue?

Add: here is my syslog

Before Firmware Update
Code:
2019-11-19T14:20:41.363146400Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Configuring controller.
2019-11-19T14:20:41.363865400Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Starting controller
2019-11-19T14:20:50.520358900Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): PMP Address: 1 1 1
2019-11-19T14:20:52.473718000Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): SMP fpga Microcode BOOT version 0.8.0 1
2019-11-19T14:20:52.473745400Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): SMP controller Microcode APP version 0.39.0 0
2019-11-19T14:20:53.973918500Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Product UUID is 548c64cc-dbf7-5bcc-b842-eb70c3946bff
2019-11-19T14:20:53.973963800Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Required PCIE bandwidth 4.000 GBytes per sec
2019-11-19T14:20:53.973997500Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Board serial number is 1416G0806
2019-11-19T14:20:53.974031900Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Adapter serial number is 1416G0806
2019-11-19T14:20:53.974079700Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Default capacity 2600.000 GBytes
2019-11-19T14:20:53.974109000Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Default sector size 4096 bytes
2019-11-19T14:20:53.974129300Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Rated endurance 32.00 PBytes
2019-11-19T14:20:53.974149700Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): 85C temp range hardware found
2019-11-19T14:20:53.974171400Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Maximum capacity 2600.000 GBytes
2019-11-19T14:20:53.974342000Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): PCIe Slot reported power limit: 75000mWatts
2019-11-19T14:20:53.974363000Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): PCIe Adapter power limit: 75000mWatts
2019-11-19T14:20:53.974383400Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): PCIe Adapter power Throttle point: 74750mWatts
2019-11-19T14:20:53.974408900Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,2): Firmware Archive Information:
2019-11-19T14:20:53.974429900Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,2): * Name = ioMemory Firmware 8.7.11.20141212
2019-11-19T14:20:53.974450900Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,2): * Description = ioMemory Firmware 8.7.11.20141212 Archive
2019-11-19T14:20:53.974471300Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,2): * Version = 8.7.11.0
2019-11-19T14:20:53.974494200Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,2): * Date = 12/12/2014 Rev 20141212
2019-11-19T14:20:53.974516500Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,2): Firmware version 8.7.11 117685 (0x801c0b 0x1cbb5)
2019-11-19T14:20:53.974537500Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,2): Platform version 41
2019-11-19T14:20:53.974557900Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,2): Firmware VCS version 117685 [0x1cbb5]
2019-11-19T14:20:53.974586600Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,2): Firmware VCS uid 0x7d55b01870ba9353a5aa8cbc115ee255bd7e5db5
2019-11-19T14:20:53.974625400Z - ERROR - iomemory_vsl4_mc - fioerr ioDrive (2,2): 12293 Minimum firmware version supported is 8.9.4. Current firmware version is 8.7.11.
2019-11-19T14:20:53.974653400Z - ERROR - iomemory_vsl4_mc - fioerr ioDrive (2,2): 12313 MINIMAL MODE DRIVER: Firmware is incompatible.
2019-11-19T14:20:54.124280200Z - INFO - iomemory_vsl4_mc - ioDrive (2,2): Starting device ioMemory PX600-2600 (2,2)
2019-11-19T14:20:54.124329200Z - INFO - iomemory_vsl4_mc - ioMemory PX600-2600 (2,2): probed fct0
2019-11-19T14:20:54.128601600Z - INFO - iomemory_vsl4_mc - fct0 at 0000:02:00.0
2019-11-19T14:21:48.670622400Z - INFO - iomemory_vsl4_mc - VSL configuration hash: 4f1149dda8fdbbe6f64985fd8df50b6240146428
2019-11-19T14:21:48.727357400Z - INFO - iomemory_vsl4_mc - ioMemory VSL v 4.3.5.1121 bryce@1ec1a33f27e9 Built on Jan 22 2019 13:33:20
After Firmware Update
Code:
2019-11-19T15:24:51.744663000Z - ERROR - iomemory_vsl4_mc - fioerr ioDrive (2,20): 12320 PMP Address: failed
2019-11-19T15:24:51.744666800Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): recv_count : 132
2019-11-19T15:24:51.744668700Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): send_count : 132
2019-11-19T15:24:51.744670600Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): addr_nak : 132
2019-11-19T15:24:51.744672500Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): recv_bad_magic : 0
2019-11-19T15:24:51.744674500Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): recv_bad_version : 0
2019-11-19T15:24:51.744675700Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): recv_bad_cksum : 0
2019-11-19T15:24:51.744677600Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): recv_bad_len : 0
2019-11-19T15:24:51.744679600Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): recv_stalls : 0
2019-11-19T15:24:51.744680800Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): recv_overflows : 0
2019-11-19T15:24:51.744682700Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): recv_frame_errors : 0
2019-11-19T15:24:51.744684600Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): recv_parity_errors: 0
2019-11-19T15:24:51.744686600Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): flags : 0x00
2019-11-19T15:24:51.744689700Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): vart_status : 0x40000021
2019-11-19T15:24:51.744696100Z - ERROR - iomemory_vsl4_mc - fioerr ioDrive (2,20): 12313 MINIMAL MODE DRIVER: Unable to communicate with SMP.
2019-11-19T15:24:51.744745100Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): PCIe Slot reported power limit: 25000mWatts
2019-11-19T15:24:51.744747100Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): PCIe Adapter power limit: 25000mWatts
2019-11-19T15:24:51.744749600Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): PCIe Adapter power Throttle point: 24750mWatts
2019-11-19T15:24:51.744758500Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,20): Firmware Archive Information:
2019-11-19T15:24:51.744761100Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,20): * Name = ioMemory Firmware 8.9.9.20191010
2019-11-19T15:24:51.744763600Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,20): * Description = ioMemory Firmware 8.9.9.20191010 Archive
2019-11-19T15:24:51.744766200Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,20): * Version = 8.9.9.0
2019-11-19T15:24:51.744768700Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,20): * Date = 10/10/2019 Rev 20191010
2019-11-19T15:24:51.744771900Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,20): Firmware version 8.9.9 118194 (0x802409 0x1cdb2)
2019-11-19T15:24:51.744775700Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,20): Platform version 41
2019-11-19T15:24:51.744777600Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,20): Firmware VCS version 118194 [0x1cdb2]
2019-11-19T15:24:51.744787800Z - INFO - iomemory_vsl4_mc - fioinf ioDrive (2,20): Firmware VCS uid 0xea8892fee031ff5085ff47b5d3b4717e7dd4b603
2019-11-19T15:24:51.746064000Z - INFO - iomemory_vsl4_mc - ioDrive (2,20): Starting device (2,20)
2019-11-19T15:24:51.746067800Z - INFO - iomemory_vsl4_mc - (2,20): probed fct0
2019-11-19T15:24:51.746154400Z - WARN - iomemory_vsl4_mc - fiowrn WARNING: product name is empty, using default "ioDrive"
2019-11-19T15:24:51.746221900Z - INFO - iomemory_vsl4_mc - fct0 at 0000:02:00.0
2019-11-19T15:24:53.612561800Z - INFO - iomemory_vsl4_mc - (2,20): IOCTL 0xc030684d unsupported in minimal mode
2019-11-19T15:24:53.612566800Z - INFO - iomemory_vsl4_mc - (2,20): IOCTL 0xc1007702 unsupported in minimal mode
2019-11-19T15:24:53.612568100Z - INFO - iomemory_vsl4_mc - fiochkdrv: starting
2019-11-19T15:24:53.612571900Z - INFO - iomemory_vsl4_mc - (2,20): IOCTL 0xc1007702 unsupported in minimal mode
2019-11-19T15:24:53.612573200Z - INFO - iomemory_vsl4_mc - fiochkdrv: no unattached drives found
2019-11-19T15:24:53.612576400Z - INFO - iomemory_vsl4_mc - (2,20): IOCTL 0xc1007702 unsupported in minimal mode
2019-11-19T15:24:53.612577700Z - INFO - iomemory_vsl4_mc - fiochkdrv: stopping
 
Last edited:

Yunochi

New Member
Jul 12, 2019
3
0
1
self-solved. Windows compatibility issue.
I've change OS windows 10 to windows server 2012R2, it works well.
 

T_Minus

Build. Break. Fix. Repeat
Feb 15, 2015
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1,561
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CA
90$? lol, where can we buy it? :)
There used to be dozens if not 100s for that price, they got sold quick as well with higher capacity, and slightly different model #s.

I have one sitting here to play around with, they're not light on the power though :D