This is pretty normal. Ruckus released their new APs with SZ and ZD support, then you waited for the next major version of Unleashed to see if you got lucky and received Unleashed support. Mostly you got lucky, unless you were an R700 or R730 owner.Just checked the specs....doesn't look like it will get unleashed, what a bummer.
Something's not right there.Humm, how does Engenius compare to Ruckus? My R650 is great in terms of reliability and range, but the speeds are pretty meh even when nearby. I realize it's setup for reliability/lots of users, but topping out at 400Mbps is about half of what I would hope for.
I appreciate all of the help, I will try 40Mhz channel width on the 2.4ghz spectrum, however I do not see the ability to set channel width to 160mhz on the 5.0ghz band. The laptop has a 2 stream wifi card so I was expecting better. Good idea on trying the wired pass-through to see if there are any issues there. It's the only AP in the house.20mhz will get you poor 2.4ghz speeds. If you have rooms which you're needing 2.4ghz to reach then use WiFiAnalyzer to figure out which AP is reaching that room & set its 2.4ghz channelization to 40mhz.
80mhz will only get single stream clients (like most phones) 433mbps on ac or 600mbps on ax, so set your channelization to 160mhz.
But I guess at least one of those laptops has 2 or 3 stream wifi cards, so they should already be seeing >800mbps.
What do you see from WifiAnalyzer on your phone? (Go into developer options settings on your phone and turn off wifi scan throttling). Ideally the SSID you're using should be 160Mhz, and in the same room as the AP you should see maybe 1080 or 1200mbps connection.
If the wireless phy connection looks good and fast then you can look at the rest of your network.
If you have more than one AP make sure they're all root APs and not using wireless meshing.
If it's convenient, plug a device into the AP's 2nd port so you can see if there are any non-radio problems. And if this still has terrible throughput, plug directly into the AP's cable to see whether the problem is unrelated to the AP.
I don't own a Ruckus for a comparison, but I pay for 300 symmetric and exceed that sitting on my couch, 20 feet away, through a 2 foot wide truss floor, covered in hardwood over a layer of fire retardant cement. AP is horizontal, facing up, on top of a wire rack on the first floor. Second AP is horizontal, facing down, under a bedside table on the third floor. Engenius EWS377APv3 is the best bang for the $, IMHO.Humm, how does Engenius compare to Ruckus?