How is it bent / can you post a pic? The left handle with the power button is the most commonly/easily damaged part, next is the power supply area and bays below it, but generally, any corners can get banged up easily if a 4U like this is not packed sufficiently. If it is just the drive bay edges, you can probably unbend it with heavy pliers or a hammer depending on how badly bent it is.Case has a decent bend in the corner
It's not a super bad bend, I'm waiting to hear back from the seller before I do anything. It did trash the plastic drive tray, but I can repair the case. They did have the sense to remove the handle and power supplies before boxing thankfully. I'm sure it's repairable, mostly irritated that it didn't include rails like they said it did. Even more irritated at the half attempt at bubble wrap with maybe a shoebox worth of packing peanuts. This thing had no chance to survive.How is it bent / can you post a pic? The left handle with the power button is the most commonly/easily damaged part, next is the power supply area and bays below it, but generally, any corners can get banged up easily if a 4U like this is not packed sufficiently. If it is just the drive bay edges, you can probably unbend it with heavy pliers or a hammer depending on how badly bent it is.
Honestly, at this price, you could flip just the front SAS2 expander backplane and recoup most of your money right there if it is undamaged, which is probably is.
I passed a double expander version of this SC847 JBOD to another forum member rather than take the refund when it got damaged in shipping, since UPS was just going to repo it and auction it, and the remaining good parts were worth more than the refund was going to be.
Ouch, yours is definitely worse than mine, sorry. I still have not been contacted back since I sent a message to the seller through eBay Thursday night either. I don't expect to hear back until at least Monday at this point. I can't even find a phone number or email address for these guys. You had the same box as me but probably double the peanuts mine had. My box was in worse shape too. A lot of the drive trays are bent too, not unusably so, but several are bananna shaped. Condition is definitely worse than I expected. Lots of scratches and drag marks, but all cosmetic except the back corner.I spoke too soon. Once I got it out of the bubble wrap, there is definitely a huge problem. Here's the packaging:
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And the peanuts (definitely not enough):
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And the problem:
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The other handle is fully intact as they took it off for shipping. They don't appear to have included the screws to re-attach it of course. I haven't fired it up yet, but needless to say, I'm disappointed. I don't believe it is fixable, but it does appear to be cosmetic, so there's that. Boo for bad packaging...
Yours is a double expander -EL2 model - only useful for double ported SAS drives otherwise it's a few extra W per backplane of power draw. There are several ways to wire them, but the common way for the double expander is to have one cable to each expander in each backplane to each of the 4 rear ports, since you only get 4 externals. You can ignore the second expander (the one ports to the left as you look at the cable side of the backplane) if you want to dual link for more bandwidth. A common way to cable for the single expander or primary expander only is either dual link to the front backplane and single daisy-chain to the rear backplane, optionally with another external port to the rear backplane for daisy-chaining to other units.So I powered it on and it looks like everything is functional from what I can tell with no drives and nothing plugged in really. I have no idea how the backplanes are wired together as I see like 8 8087 cables connecting to both backplanes and the rear 8088 external ports. I'll just have to assume it is configured right and give it a shot with my 9200-8e. Some additional pics:
For me as well, in general with many sellers - I ask them to take their time and pack well, but they usually seem to ignore it. It makes me REALLY sad when someone could have just taken a little more care packing and not ruined an expensive item like this.