Hi,
After reading this forum for some time, back in June I bought myself something that very much looks like CWWK / King Novy mini pc 12th Gen Intel i3 Alder Lake N305 - 32 GB RAM. Unfortunately I was very busy for some months but I installed Proxmox and pfSense back around November and replaced my older server with this much newer and more capable minipc so I was happy... I thought... Initially it ran fine, but lately it's rebooting more often than ever. I tried to ask in a reddit forum, but nobody has any clue about what's going on. So I thought, you people in here knows the hardware, motherboard etc better than in a general Linux forum, furthermore people who buy this hardware and has experience with it, is probably found here. Initially I thought it was a software problem, because nobody could explain it:
Now I'm suspecting it's a hardware problem, triggered by something that happens a few minutes past the hour - but only sometimes...
It's for sure not a temperature issue because I've placed a big USB-fan on top of the cooling fins to help the heat dissipate (I noticed, it can actually be quite warm during a CPU stress test), furthermore I bought a 12V internal 8010 fan because I want my hardware to run cool, so it lasts for many, many years. Currently the CPU load is generally very/really low. I was also suspecting that perhaps the power supply isn't good enough, but if you look at the numbers, then most of this happens just 1-3 minutes past the hour so it also cannot be the power supply. Furthermore, just by looking at the PSU, it seems or looks big enough, physically (although, it's just my impression). The /etc/cron.hourly/ directory is empty. When I posted in reddit, usually I'll get quick feedback, ideas etc - but nothing at all here. You can download the journalctl output here Easyupload.io - Upload Files and Share Them Easily as a text file, if you wish, this includes the output for several of the reboots - I don't see anything suspicious immediately before the reboots happen... This is the hardware:
I'm really disappointed by CWWK / King Novy by this... I bought one of their top products, 32 GB RAM, one of the best CPU's - and then this happens, it cannot even run 24/7 for a day without rebooting and stopping my services. Luckily it resumes within 3-4 minutes, but if you're using the internet and this happens and you have to wait 3-4 minutes, it's just unacceptable. I obviously googled for this problem and found a guy who also was troubled by random reboots and he reduced the memory frequency, so I went into the BIOS: Chipset -> System Agent (SA) Configuration -> Memory Configuration -> Maximum Memory Frequency: Auto -> 2133 - but after that NOTHING worked, it took me many hours before I realized they've put a CMOS RESET button outside the chassis, which eventually enabled me to restore and run the server again - but probably not without several daily reboots...
Last time I interacted with the aliexpress seller, I was extremely disappointed (time to reply was incredibly slow and the answers were almost like "go f yourself" and it didn't help to followup with more questions). I'm considering if this is the last time I ever buy one of their products and how I should proceed. I would be grateful for any ideas, that can help solve this problem, because I've actually been happy about the hardware and very small size itself...
Thanks!
After reading this forum for some time, back in June I bought myself something that very much looks like CWWK / King Novy mini pc 12th Gen Intel i3 Alder Lake N305 - 32 GB RAM. Unfortunately I was very busy for some months but I installed Proxmox and pfSense back around November and replaced my older server with this much newer and more capable minipc so I was happy... I thought... Initially it ran fine, but lately it's rebooting more often than ever. I tried to ask in a reddit forum, but nobody has any clue about what's going on. So I thought, you people in here knows the hardware, motherboard etc better than in a general Linux forum, furthermore people who buy this hardware and has experience with it, is probably found here. Initially I thought it was a software problem, because nobody could explain it:
Code:
# last -x shutdown reboot
reboot system boot 6.5.11-7-pve Fri Jan 26 18:01 still running
reboot system boot 6.5.11-7-pve Fri Jan 26 15:01 still running
reboot system boot 6.5.11-7-pve Fri Jan 26 11:02 still running
reboot system boot 6.5.11-7-pve Fri Jan 26 09:02 still running
reboot system boot 6.5.11-7-pve Fri Jan 26 07:01 still running
reboot system boot 6.5.11-7-pve Fri Jan 26 06:02 still running
reboot system boot 6.5.11-7-pve Fri Jan 26 05:03 still running
reboot system boot 6.5.11-7-pve Fri Jan 26 03:02 still running
reboot system boot 6.5.11-7-pve Fri Jan 26 02:02 still running
reboot system boot 6.5.11-7-pve Fri Jan 26 01:03 still running
reboot system boot 6.5.11-7-pve Thu Jan 25 23:03 still running
reboot system boot 6.5.11-7-pve Thu Jan 25 22:02 still running
reboot system boot 6.5.11-7-pve Thu Jan 25 18:01 still running
reboot system boot 6.5.11-7-pve Wed Jan 24 23:48 still running
shutdown system down 6.5.11-7-pve Wed Jan 24 23:48 - 23:48 (00:00)
reboot system boot 6.5.11-7-pve Wed Jan 24 20:02 - 23:48 (03:45)
reboot system boot 6.5.11-7-pve Wed Jan 24 14:03 - 23:48 (09:45)
reboot system boot 6.5.11-7-pve Wed Jan 24 08:02 - 23:48 (15:45)
reboot system boot 6.5.11-7-pve Wed Jan 24 04:03 - 23:48 (19:44)
reboot system boot 6.5.11-7-pve Tue Jan 23 18:02 - 23:48 (1+05:45)
reboot system boot 6.5.11-7-pve Mon Jan 22 06:01 - 23:48 (2+17:46)
reboot system boot 6.5.11-7-pve Sun Jan 21 18:02 - 23:48 (3+05:45)
reboot system boot 6.5.11-7-pve Sun Jan 21 12:01 - 23:48 (3+11:46)
...It's for sure not a temperature issue because I've placed a big USB-fan on top of the cooling fins to help the heat dissipate (I noticed, it can actually be quite warm during a CPU stress test), furthermore I bought a 12V internal 8010 fan because I want my hardware to run cool, so it lasts for many, many years. Currently the CPU load is generally very/really low. I was also suspecting that perhaps the power supply isn't good enough, but if you look at the numbers, then most of this happens just 1-3 minutes past the hour so it also cannot be the power supply. Furthermore, just by looking at the PSU, it seems or looks big enough, physically (although, it's just my impression). The /etc/cron.hourly/ directory is empty. When I posted in reddit, usually I'll get quick feedback, ideas etc - but nothing at all here. You can download the journalctl output here Easyupload.io - Upload Files and Share Them Easily as a text file, if you wish, this includes the output for several of the reboots - I don't see anything suspicious immediately before the reboots happen... This is the hardware:
Code:
Hardware:
product: CW-AD4L-N V1 (Default string)
vendor: CWWK
capabilities: smbios-3.5.0 dmi-3.5.0 smp vsyscall32
configuration: boot=normal chassis=desktop family=Default string sku=Default string uuid=03000200-0400-0500-0006-000700080009
*-core
description: Motherboard
product: CW-AD4L-N V1
vendor: CWWK
*-firmware
description: BIOS
vendor: American Megatrends International, LLC.
version: 5.27
date: 04/04/2023
*-memory
size: 32GiB
*-bank:0
description: SODIMM Synchronous 4800 MHz (0.2 ns)
product: M425R4GA3BB0-CQKOD
vendor: Micron Technology
slot: Controller0-ChannelA-DIMM0
size: 32GiB
clock: 505MHz (2.0ns)
*-cpu
product: Intel(R) Core(TM) i3-N305
version: 6.190.0
size: 1002MHz
capacity: 3800MHz
*-network
description: Ethernet controller
product: Ethernet Controller I226-V
vendor: Intel Corporation
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm msi msix pciexpress bus_master cap_list
configuration: driver=vfio-pci latency=0
resources: irq:18 memory:80a00000-80afffff memory:80b00000-80b03fff
*-nvme
product: Fanxiang S500PRO 1TB
vendor: MAXIO Technology (Hangzhou) Ltd.
version: SN10613
*-nvme
product: KXG50PNV1T02 NVMe TOSHIBA 1024GB
vendor: Toshiba CorporationLast time I interacted with the aliexpress seller, I was extremely disappointed (time to reply was incredibly slow and the answers were almost like "go f yourself" and it didn't help to followup with more questions). I'm considering if this is the last time I ever buy one of their products and how I should proceed. I would be grateful for any ideas, that can help solve this problem, because I've actually been happy about the hardware and very small size itself...
Thanks!