HPE D3610 loud fans

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Kartright

New Member
Feb 16, 2022
6
1
3
Hello everyone,

I recently got 12x 10TB SATA HDDs and bought a refurbished HPE D3610 storage enclosure. The new storage shelf is actually a JBOD without any specific stuff in it - just a SAS expander with multi-path support, 2 PSU (for redundancy), one backplane and case fans. The shelf is connected to a LSI 9305-16e HBA (IT mode) using a single SAS-8644 -> SAS-8644 cable, which is attached to the first IO module of the shelf (the second IO module is not attached at all, as the shelf should operate in single domain as I'm using SATA HDDs). It just works perfectly and I see all the 12 drives on my TrueNAS SCALE server ready to be assigned to my pool.

All is OK with the shelf, except the fans are loud. Its not like an airplane, but it is some crying noise (don't know how to better explain it). The shelf itself shows that everything is green, no issues are reported. From my investigation I'm pretty sure that the PSU fans are making the noise. At least it seems so to me...

I searched a little bit the Internet to find some related posts, but I couldn't find anything to solve my issue. The most interesting Link I could get was https://forums.servethehome.com/index.php?threads/hpe-d3xxx-jbod-thread.32311/. What catched my eye in that post was, that I could connect to serial console port of the shelf using an USB cable. I did that and was presented with four additional TTYs. The first one represents the SEP and the second the ESP. The last two produce only an empty output from which I can get no information.

I played around with the SEP and ESP serial consoles and found out, that these allow to get lots of status information and also allows to configure a little bit. Entering 'help' shows the following output:

Code:
SEP:A> help

For more information on how to use the following targets and commands,
enter "help target" or "help command".

+-------------------+---------------------------------------------------------+
|      TARGET       |                           COMMAND                       |
+-------------------+---------------------------------------------------------+
|                   | help, echo, version, memory, setlog, sdkcli, sysstatus, |
|                   |  blockpooldump                                          |
+-------------------+---------------------------------------------------------+
| abmmodule         | show                                                    |
+-------------------+---------------------------------------------------------+
| apmmodule         | show                                                    |
+-------------------+---------------------------------------------------------+
| backuprestore     | show, clearbackup                                       |
+-------------------+---------------------------------------------------------+
| codeload          | showstatus, release                                     |
+-------------------+---------------------------------------------------------+
| daughtercard      | show                                                    |
+-------------------+---------------------------------------------------------+
| display           | show, set, get                                          |
+-------------------+---------------------------------------------------------+
| drivebay          | simulate, show, showstats, set                          |
+-------------------+---------------------------------------------------------+
| dynamiclog        | level, reset, enable, disable, read, show, clear        |
+-------------------+---------------------------------------------------------+
| enclosure         | read, show                                              |
+-------------------+---------------------------------------------------------+
| esp               | codeload, reset, show, request, cli                     |
+-------------------+---------------------------------------------------------+
| expander          | reset, show, smp                                        |
+-------------------+---------------------------------------------------------+
| fanmodule         | show                                                    |
+-------------------+---------------------------------------------------------+
| fanrotor          | show                                                    |
+-------------------+---------------------------------------------------------+
| fpga              | codeload, disable, show                                 |
+-------------------+---------------------------------------------------------+
| gpio              | read, show, showstats, set, clear                       |
+-------------------+---------------------------------------------------------+
| i2c               | read, write, writeread                                  |
+-------------------+---------------------------------------------------------+
| initiator         | show                                                    |
+-------------------+---------------------------------------------------------+
| interlink         | ping                                                    |
+-------------------+---------------------------------------------------------+
| iomodule          | show, set                                               |
+-------------------+---------------------------------------------------------+
| led               | show, showstats, set                                    |
+-------------------+---------------------------------------------------------+
| nvram             | clear, modify, fixcrc, read, printtags,                 |
|                   | setbasenumbering, setsingledomain, setnebs, write,      |
|                   | show, restore                                           |
+-------------------+---------------------------------------------------------+
| partneresp        | show                                                    |
+-------------------+---------------------------------------------------------+
| partneriomodule   | show                                                    |
+-------------------+---------------------------------------------------------+
| partnersep        | show                                                    |
+-------------------+---------------------------------------------------------+
| phy               | enable, disable, show, hardreset, linkreset,            |
|                   | setedgebuffering, showstats, clearerrorcounters,        |
|                   | resetcoeff, setmc                                       |
+-------------------+---------------------------------------------------------+
| phyerrormonitor   | enable, disable, show                                   |
+-------------------+---------------------------------------------------------+
| powersupply       | show, set                                               |
+-------------------+---------------------------------------------------------+
| rack              | show                                                    |
+-------------------+---------------------------------------------------------+
| redriver          | read, write                                             |
+-------------------+---------------------------------------------------------+
| sasconnector      | enable, disable, show                                   |
+-------------------+---------------------------------------------------------+
| scsi              | setjammer, disablejammer, showjammer                    |
+-------------------+---------------------------------------------------------+
| sep               | assert, show, set, clock, crash, updatesesstatus,       |
|                   | performance, forcescsiresponse,                         |
|                   | stopforcingscsiresponse, sobsize                        |
+-------------------+---------------------------------------------------------+
| ses               | control, showinitiators, dump                           |
+-------------------+---------------------------------------------------------+
| smartcarrier      | refresh, set, frr, reset, authenticate, reset, show,    |
|                   | showstats                                               |
+-------------------+---------------------------------------------------------+
| spi               | read, write                                             |
+-------------------+---------------------------------------------------------+
| taskmanager       | hang, enable, disable, show                             |
+-------------------+---------------------------------------------------------+
| temperaturesensor | read, show, showstats                                   |
+-------------------+---------------------------------------------------------+
| uart              | read, write, showstats                                  |
+-------------------+---------------------------------------------------------+
| vfs               | newfile, cat, mkdir, write, erase, ls, read, seek,      |
|                   | partition                                               |
+-------------------+---------------------------------------------------------+
| watchdog          | disable, enable, showstatus                             |
+-------------------+---------------------------------------------------------+

Code:
ESP:A> help

Commands:
help
version
dbg
ri2c
wi2c
rio
wio
ri2c2
wi2c2
rio2
wio2
setfan
disablewrfan
gettemp
psstat
power
rnvram
wnvram
rack
arbstats
reset
setthermal
hdlcmsg
mngled
simfail
plotevents
fixnvramcs
hangthisesp
setarbtimeout
getarbtimeout
heartbeat

Unfortunately I could not find any additional documentation on how to use the commands from ESP. The help text, as shown above, is not very friendly to me giving me no information actually how to use the ESP commands and what they do.

What catched my eye on the ESP console is the 'setfan' command and the 'setthermal' command. It seems that setfan allows to set the speed of some fans, but it does not seem to make any difference. However, the setthermal command allows to set the thermal curve of the fans. I was able to change something there for testing successfully.

Does anyone have an idea what can be done make the shelf a little more quiet (or less 'crying')?
Does anyone know something about the HPE D3610 serial consoles, how to configure the fan speed / PSU fan speed and make it persistent?
Does anyone know if the HPE D3610 should be attached to an HPE HBA instead of the LSI HBA, as the HPE HBA may set some special settings in the shelf as with a server after power-on self testing has finished?

Thank you in advance!
 

Kartright

New Member
Feb 16, 2022
6
1
3
I was able to create a new thermal curve making a little more quiet. So far so good.
Question is now, how to make it permanent without having to set the thermal curve on each device restart?