Hello everyone, I'm having an issue with my unit. I've sent a couple e-mails to U-NAS and have also called them but I haven't received any response yet.
System Specs:
Case: U-NAS NSC-810A
Motherboard: Supermicro X11SCH-LN4F
Drives: 8x 10tb WD 'White Label' WD100EMAZ
PSU: geeek custom AcBel 500W FSD-059
The issue I'm facing is that the Hot Swap Bays are not receiving power and powering my drives, so the drives aren't being detected in the BIOS. I've verified the drives are all in working condition - In order to test this I plugged them into the motherboard manually and powered them directly with the PSU. By doing this I also verified that each slot can detect the drives, so the issue is not the motherboard. In order to verify that the molex connectors on my PSU were providing power I plugged them into a molex powered fan hub and started the PSU to verify that the fans are powering on and the molex cable is sending power.
This isolates the issue to either the provided SATA and molex cables being faulty on the case itself. I'm unsure how to test the SATA cables, but I'm guessing there is a way to test if the molex plugs are both receiving power. Does anyone have any ideas on how to do this? Would I need a voltmeter? Unless U-NAS responds, my project is blocked by this issue.
System Specs:
Case: U-NAS NSC-810A
Motherboard: Supermicro X11SCH-LN4F
Drives: 8x 10tb WD 'White Label' WD100EMAZ
PSU: geeek custom AcBel 500W FSD-059
The issue I'm facing is that the Hot Swap Bays are not receiving power and powering my drives, so the drives aren't being detected in the BIOS. I've verified the drives are all in working condition - In order to test this I plugged them into the motherboard manually and powered them directly with the PSU. By doing this I also verified that each slot can detect the drives, so the issue is not the motherboard. In order to verify that the molex connectors on my PSU were providing power I plugged them into a molex powered fan hub and started the PSU to verify that the fans are powering on and the molex cable is sending power.
This isolates the issue to either the provided SATA and molex cables being faulty on the case itself. I'm unsure how to test the SATA cables, but I'm guessing there is a way to test if the molex plugs are both receiving power. Does anyone have any ideas on how to do this? Would I need a voltmeter? Unless U-NAS responds, my project is blocked by this issue.
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