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SOLVED Can't get Mellanox ConnectX-2 to work on Win 7

Discussion in 'Networking' started by rkd29980, Aug 11, 2017.

  1. rkd29980

    rkd29980 New Member

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    I just got a Mellanox ConnectX-2 MNPA19-XTR card and I can't get it to work. When I open the WinOF driver "MLNX_VPI_WinOF-5_35_All_Win7_x64.exe" it extracts several files somewhere but doesn't seem to do anything else and my card still shows in the device manager with a yellow exclamation mark.

    dev.png


    --------------------UPDATE--------------------

    I managed to get the driver installed by going to "C:\ProgramData\Downloaded Installations\{9C8A5166-8250-44EB-9ADF-F76B715CD9F2}" and unpacking "MLNX_VPI.msi" and then unpacking "Data1.cab". I then pointed the driver install utility to that folder and it installed the driver.

    BUT...

    Although the driver is installed. It is giving me a "This device cannot start. (Code 10)" error in the device manager. Any idea how to solve this?


    --------------------UPDATE 2--------------------

    I was able to properly install this card and everything is working perfectly. There were other issues I was having with this process that I did not detail here but long story short, my System32 folder was missing "msiexec.exe" so once I copied it back over from another Win7 computer and installed the 64bit version of the KB2999226 update, I was successfully able to install the Mellanox drivers.

    Yes, I know I am a dumbass.
     
    #1
    Last edited: Aug 12, 2017
  2. RADCOM

    RADCOM New Member

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    If you click on the device in device manager and click update driver and point it towards where you have extracted the driver files that should work.

    Sent from my SM-N9005 using Tapatalk
     
    #2
    T_Minus likes this.
  3. rkd29980

    rkd29980 New Member

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    That didn't work.
     
    #3
  4. Rand__

    Rand__ Well-Known Member

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    You will need to look at the compatibility matrix at the mellanox page which is the latest firmware/driver combination that is supported for your card. Just upgraded another CX2 last week and the latest driver for it was 4.8.0 iirc.
     
    #4
  5. i386

    i386 Active Member

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    @rkd29980
    Is this a "normal" mellanox card or is it some rebranded card?

    @Rand__
    5.35 works fine with connect-x 2 and windows 7/10:
    CX-2.jpg
     
    #5
  6. Rand__

    Rand__ Well-Known Member

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    Good to know, thanks :) Using 2.9x FW?
     
    #6
  7. i386

    i386 Active Member

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    2.10.720 (Available from hp)
     
    #7
  8. Rand__

    Rand__ Well-Known Member

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    Didn't see that, will have another look:) Thanks
     
    #8
  9. rkd29980

    rkd29980 New Member

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    So do I need to upgrade the firmware on these cards to get them to work? I got them off of ebay and I don't know what firmware version they have.

    I think it might be HP branded. I got them off of ebay and the listing says Mellanox but that same seller has another listing for a lot of 10 of the same card and it says they are HP so IDK.

    That is what I am trying to install and it is not working for me.
     
    #9
  10. Rand__

    Rand__ Well-Known Member

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    Firmware upgrade would be a good idea - try to find the version @i386 referred since he says that one works with the driver you want:)
     
    #10
  11. i386

    i386 Active Member

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    Can you run snappy driver installer or a similar tool and see what driver it finds?
     
    #10
  12. rkd29980

    rkd29980 New Member

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    Do you have a link to where I can officially download this firmware?

    Is this the tool you are talking about? Snappy Driver Installer - Install and Update Drivers for Free
     
    #11
  13. Rand__

    Rand__ Well-Known Member

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  14. rkd29980

    rkd29980 New Member

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    Still not helpful. The card he has is a dual port card. I have the single port card. I need a link to the latest firmware for my card. Mellanox MNPA19-XTR or HP 666172-001
     
    #13
  15. rkd29980

    rkd29980 New Member

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    Please provide the link. I have been looking for several hours and cannot find it.
     
    #14
  16. rkd29980

    rkd29980 New Member

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    I updated my original post.
     
    #15
  17. i386

    i386 Active Member

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    See this post for a link and instructions: Mellanox ConnectX-2 Firmware
     
    #16
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