Seagate Nytro 7.68TB SAS - smart data errors

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c steff

Member
Apr 18, 2019
49
7
8
Hi all,
Nytro 3330 XS7680SE70103
I have 4 of these drives all showing in HD Sentinel:

"The hard disk reports the following problems:
Total uncorrected read errors = 5896732"
and shows health 7% critical

Power on time on them is under 3 years and lifetime writes 134TB which is not much and I don't think they are nearly dead as smart data shows

They had firmware 0003, I updated one to 0005 but no change.
I did format and sanitize with sg_utils but no change

Anything I can try? Thank you.

edit: surface test in HD Sentinel shows 100% good sectors

Code:
    S.M.A.R.T.
   ------------
Attribute                                                            Threshold                       Value
Write errors corrected with possible delays                                  0                           0
Total write errors                                                           0                           0
Total write errors corrected                                                 0                           0
Total write errors corrected by algorithm                                    0                           0
Total bytes written                                                          0         147,450,485,916,672
Total uncorrected write errors                                               0                           0
Read errors corrected by ECC hardware method                                 0                           0
Read errors corrected with possible delays                                   0                     776,740
Total read errors                                                            0                     111,328
Total read errors corrected                                                  0                     888,068
Total read errors corrected by algorithm                                     0                     888,068
Total bytes read                                                             0       1,041,167,087,609,856
Total uncorrected read errors                                                0                   5,896,732
Verify errors corrected without substantial delay                            0                           0
Verify errors corrected with possible delays                                 0                           0
Total verify errors                                                          0                           0
Total verify errors corrected                                                0                           0
Total verify errors corrected by algorithm                                   0                           0
Total bytes verified                                                         0                           0
Total uncorrected verify errors                                              0                           0
Non medium errors                                                            0                           0
Temperature                                                                 53                          53
Reference temperature                                                       70                          70
Manufacture date (year/week)                                           2018/39                     2018/39
Accounting date                                                                                          
Specified cycle count over device lifetime                              10,000                      10,000
Accumulated start-stop cycles                                               39                          39
Application client parameter data                 #0: $00000000000000000000.. #0: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #1: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #2: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #3: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #4: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #5: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #6: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #7: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #8: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #9: $00000000000000000000..
Self test results log                             #0: $00000000000000000000.. #10: $0000000000000000000..
Self test results log                             #0: $00000000000000000000.. #11: $0000000000000000000..
Self test results log                             #0: $00000000000000000000.. #12: $0000000000000000000..
Self test results log                             #0: $00000000000000000000.. #13: $0000000000000000000..
Percentage used endurance indicator                                          1                           1
Power on time                                                        1,313,958                   1,313,958
Protocol specific port log                        #0: $0600000100000060111A.. #1: $0600000100000060111A..
Protocol specific port log                        #0: $06000001000100600000.. #2: $06000001000100600000..
Accumulated transitions to active                                                                      142
Accumulated transitions to idle_a                                                                      131
Accumulated transitions to idle_b                                                                        1
Accumulated transitions to idle_c                                                                        0
Accumulated transitions to standby_z                                                                     0
Accumulated transitions to standby_y                                                                     0
Blocks sent to initiator                                                     0               2,010,657,876
Blocks received from initiator                                               0               4,171,082,826
Blocks read from cache and sent to initiator                                 0                           0
I/O commands with size smaller than segment size                             0                           0
I/O commands with size larger than segment size                              0                           0
SC38_0000                                         $0000008B140200140CA611E6.. $0000008A13FC00140CA611E6..
SC38_0001                                         $0000008B2FEF00140CA62B40.. $0000008A2FD100140CA62B40..
SC3C_8000                                                    $0000000000000000           $0000000000000000
SC3C_8002                                                            $00000113                   $00000113
SC3C_8003                                                        $000000000000               $000000000000
SC3C_8004                                                            $000016C4                   $000016C4
Power on time                                                                0                   1,313,958
Remaining minutes until next internal test                                                               1
SC3E_0009                                                                                        $0000003C
SC3E_000E                                                    $0000000000000000           $000047B3C9743E6C
Primary defect list count                                                  384                         384
Grown defect list count                                                      0                           0
 
Last edited:

slybunda

New Member
Jan 30, 2023
16
1
3
thats a lot of errors. if its been retrying to write after the errors then it could account for the low health of the drive