Shipped a laptop and a 750GB drive to a buyer in Australia 2 months ago via the global shipping program. Upon receiving the laptop he immediately had problems with many thing that I never had. He could not get the hard drive to work in the laptop though admitted it worked fine in his other computer. So because of that I refunded him for the drive no questions asked and told him to keep the drive. 3 days later I get an email from ebay saying buyer wants a return item is significantly different than described. And now we get to where I am now.
I requested the buyer ship back the drive with the laptop as that was the right thing to do though I didn't have any recourse through paypal. or course he kept it.....why would you keep a "defective" drive? And the laptop I received back has been completely destroyed by someone taking it apart that should not have. He kept the power cord, he knicked/gashed the laptop with a box knife. And lastly in taking it apart put the screws back in the wrong places causing them to come up through the palm rest. This was a relatively unused laptop in good shape now I have a turd worth maybe half of what that was.
Paypal issued the refund immediately when the tracking # showed delivered. At this point paypal will not appeal the claim without a police report. The police will not get involved as it was sold outside the country nor can the verify the condition it was in before hand.
Paypal has lost it and I am FUMING at this point.
I requested the buyer ship back the drive with the laptop as that was the right thing to do though I didn't have any recourse through paypal. or course he kept it.....why would you keep a "defective" drive? And the laptop I received back has been completely destroyed by someone taking it apart that should not have. He kept the power cord, he knicked/gashed the laptop with a box knife. And lastly in taking it apart put the screws back in the wrong places causing them to come up through the palm rest. This was a relatively unused laptop in good shape now I have a turd worth maybe half of what that was.
Paypal issued the refund immediately when the tracking # showed delivered. At this point paypal will not appeal the claim without a police report. The police will not get involved as it was sold outside the country nor can the verify the condition it was in before hand.
Paypal has lost it and I am FUMING at this point.