Netgear limited lifetime warranty on 8 year old switch

Jiaxinxi

Member
Aug 23, 2017
77
41
18
51
Bought a switch about 8 year ago
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It was broken few days ago. Looking online, netgear provides "limited lifetime warranty" on this model.
I was very suspicious about that claim. Who will offer warranty for a 8 years old electronics. That is like millions year ago for electronics.

But to my surprise, I called in. without much hassle, the warranty is honored.

I will receive a replacement switch. and I check the online portal, the warranty expires at 2041:D
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Looks like I am going to stick with this switch for a while
 

Allan74

Member
May 15, 2019
95
11
8
I have a difficult time with long warranty periods, as I never keep my proof of purchase/receipt.
The fact that you received warranty means that you are either a packrat, or they didn't want proof of purchase.... or you registered it shortly after purchase.
 

PigLover

Moderator
Jan 26, 2011
3,012
1,315
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In my experience Netgear has been GREAT with their “lifetime” warranty claims. I’ve had several pieces of equipment repaired/replaced by them even when I can’t prove provenance (no receipt/no registration). I think their financial model assumes very few people would even bother to R&R equipment that old...and their reputation is enhanced by being nice to those that do.
 

Jiaxinxi

Member
Aug 23, 2017
77
41
18
51
I have a difficult time with long warranty periods, as I never keep my proof of purchase/receipt.
The fact that you received warranty means that you are either a packrat, or they didn't want proof of purchase.... or you registered it shortly after purchase.
I have to provide
  • the proof of the purchase.
  • the photo of the serial number
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But since I bought from NewEgg, all documents are in emails. Just search the model no. in my emails, I am able to find the invoice email from NewEgg.