NAS Warranty Transfer Policies

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dba

Moderator
Feb 20, 2012
1,477
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San Francisco Bay Area, California, USA
I was planning to buy a used NAS, so I looked in to the ability to transfer warranties. It's not good news. The following vendors ALLOW or EXCLUDE warranty transfers:

Buffalo: EXCLUDE. Quoting: This limited warranty also does not apply to any product ... (that) has been sold as second-hand...

Drobo: EXCLUDE. Quoting: We are very sorry, but no, warranties are not transferable.

HP: ALLOW. They explicitly allow warranty transfers.

NetGear: EXCLUDE. The 100 series documentation states: The warranty is only valid for the original purchaser and cannot be transferred. They have a warranty FAQ that describes warranty transfer for home products, but adds: Applies to Home products only. Does not apply to ReadyNAS storage products

QNap: EXCLUDE. Quoting: QNAP provides a limited warranty for its products only to the person or entity that originally purchased the product from QNAP or its authorized distributor or retailer.

Synology: EXCLUDE. Quoting: The warranty set forth in Section 2.1 will terminate upon Customer's sale or transfer of the Product to a third party.

Thecus: ALLOW. No warranty transfer language at all, which means the warranty is transferable.