Latest firmware for HGST Helium drives?

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W

Whaaat

Active Member
Jan 31, 2020
366
190
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mr44er said:
The third and fourth letter is indeed customer id.

Any contribution welcome:

  1. 3P = 3PAR
  2. DS
  3. DL = Dell
  4. EC = EMC
  5. EG
  6. EQ
  7. ES
  8. FJ = Fujitsu
  9. FS
  10. GC
  11. GM
  12. GN = Generic (this is what you want without possible vendor locks/hardcoded mode pages (ex. drive temp alarm @50°C, where the true limit/spec is @85°C)
  13. HH
  14. HN
  15. H7
  16. H8
  17. HC
  18. HM
  19. HP = Hewlett Packard
  20. HT
  21. IP
  22. LE
  23. NA = NetApp
  24. NE
  25. NP
  26. NU
  27. SU
  28. XS
Click to expand...
AH = IBM-SSG
FS = Fujitsu
CC = Cisco
 
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M

mr44er

Active Member
Feb 22, 2020
135
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  1. 3P = 3PAR
  2. AH = IBM-SSG
  3. CC = Cisco
  4. DS
  5. DL = Dell
  6. EC = EMC
  7. EG
  8. EQ
  9. ES
  10. FJ = Fujitsu
  11. FS = Fujitsu
  12. GC
  13. GL
  14. GM
  15. GN = Generic (this is what you want without possible vendor locks/hardcoded mode pages (ex. drive temp alarm @50°C, where the true limit/spec is @85°C)
  16. HF = Hewlett Packard
  17. HH = Hewlett Packard
  18. HN
  19. H7
  20. H8
  21. HC
  22. HM
  23. HP = Hewlett Packard
  24. HT
  25. IP = IBM
  26. IS = IBM
  27. LE = Lenovo
  28. NA = NetApp
  29. NE
  30. NP
  31. NU
  32. PS = IBM
  33. SU
  34. XS = IBM (ex-xyratex/storwize?)
 
M

mr44er

Active Member
Feb 22, 2020
135
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Sounds good :)

  1. 3P = 3PAR
  2. AH = IBM-SSG
  3. CC = Cisco
  4. DS
  5. DL = Dell
  6. EC = EMC
  7. EG
  8. EQ = Dell EqualLogic
  9. ES = EonStor
  10. FJ = Fujitsu
  11. FS = Fujitsu(-Siemens?)
  12. GC
  13. GL
  14. GM
  15. GN = Generic (this is what you want without possible vendor locks/hardcoded mode pages (ex. drive temp alarm @50°C, where the true limit/spec is @85°C)
  16. HF = Hewlett Packard
  17. HH = Hewlett Packard
  18. HN
  19. H7
  20. H8
  21. HC
  22. HM
  23. HP = Hewlett Packard
  24. HT
  25. IP = IBM
  26. IS = IBM
  27. LE = Lenovo
  28. NA = NetApp
  29. NE
  30. NP
  31. NU
  32. PS = IBM
  33. SU = Sun Oracle
  34. XS = IBM (ex-xyratex/storwize?)
 
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CyklonDX

CyklonDX

Well-Known Member
Nov 8, 2022
1,204
411
83
I'm not sure on those, but very likely they are it.
HT - HGST Touro
HC - Hitachi/WD/HGST Ultrastar
H7&H8 - HGST/Hitachi HelioSeal
NE - Nexsan
 
M

mr44er

Active Member
Feb 22, 2020
135
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28
I'll set it with question mark. There is too much fluctuation, Dell bought EMC in 2016...so is it Dell EMC = DE ? Does such firmware naming even exist? :D

  1. 3P = 3PAR
  2. AH = IBM-SSG
  3. CC = Cisco
  4. DS
  5. DL = Dell
  6. EC = EMC
  7. EG
  8. EQ = Dell EqualLogic
  9. ES = EonStor?
  10. FJ = Fujitsu
  11. FS = Fujitsu(-Siemens?)
  12. GC
  13. GL
  14. GM
  15. GN = Generic (this is what you want without possible vendor locks/hardcoded mode pages (ex. drive temp alarm @50°C, where the true limit/spec is @85°C)
  16. HC = Hitachi/WD/HGST Ultrastar?
  17. HF = Hewlett Packard
  18. HH = Hewlett Packard
  19. HN = Hitachi Vantara? HDS?
  20. H7 = HGST/Hitachi HelioSeal?
  21. H8 = HGST/Hitachi HelioSeal?
  22. HM
  23. HP = Hewlett Packard
  24. HT = HGST Touro?
  25. IP = IBM
  26. IS = IBM / Isilon?
  27. LE = Lenovo
  28. NA = NetApp
  29. NE = NexentaStor/SAN?
  30. NP
  31. NU
  32. PS = IBM
  33. SU = Sun Oracle
  34. XS = IBM (ex-xyratex/storwize?)
 
MultiUser

MultiUser

Member
Jul 6, 2023
30
1
8
Sorry I am a complete newbie, but are we talking about spinning drives or SSDs? Helium would imply a Spinning HDD, but I didnt realize that spinning drives had firmware to update. Can someone point me in the right direction or set me straight here.
 
M

mr44er

Active Member
Feb 22, 2020
135
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Every piece of hardware needs a portion of software aka firmware running, regardless of the complexity.
 
MultiUser

MultiUser

Member
Jul 6, 2023
30
1
8
mr44er said:
Every piece of hardware needs a portion of software aka firmware running, regardless of the complexity.
Click to expand...
Oh wow... makes sense, just never realized that. Or that it could be upgraded/ changed.

Anyone have any advice that is firmware related to buying refurbished EXOS drives on ebay?
 
M

mr44er

Active Member
Feb 22, 2020
135
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JWChatham said:
Oh wow... makes sense, just never realized that.
Click to expand...
Very dumb example for this...you take a matchbox. Then a USB-cable. One side into the PC, other side...mhm hold on to the box or put a match into the plug?
Sure thing it does not work, the USBus cannot distinguish between tree, wood, match brand and the number of matches. It can't even see the status change 'now something's plugged in', even if that worked, the matchbox wouldn't respond to the USBus when asked 'what device are you?'.
Two devices must speak the same language and for the answer alone 'I'm a 2GB pendrive, vendor:sandisk etc.' it needs to have firmware. :)

JWChatham said:
Or that it could be upgraded/ changed.
Click to expand...
That option is not always available for the end-user. If it is not provided by the manufacturer, then the target device does not have a software interface for it. Also, if there is an interface, there is no guarantee that the manufacturer will give you software to flash it, nor will they give you a firmware file, if they have one at all.

JWChatham said:
Anyone have any advice that is firmware related to buying refurbished EXOS drives on ebay?
Click to expand...
Focus on generic drives (with generic firmware) without third party branding, avoid the drives pulled from storage applications to avoid vendor locks. If the seller doesn't mention it or the label doesn't tell, choose another.

If you get seduced by cheaper prices of third party disks, then search around here if you find a success story for exact this model and if it can be reformatted or crossflashed to generic firmware. If not, you could try your luck or regret it. :)
 
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M

mr44er

Active Member
Feb 22, 2020
135
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  1. 3P = 3PAR
  2. AH = IBM-SSG
  3. CC = Cisco
  4. DS
  5. DL = Dell
  6. EC = EMC
  7. EG
  8. EQ = Dell EqualLogic
  9. ES = EonStor?
  10. FJ = Fujitsu
  11. FS = Fujitsu(-Siemens?)
  12. GA
  13. GC
  14. GL
  15. GM
  16. GN = Generic (this is what you want without possible vendor locks/hardcoded mode pages (ex. drive temp alarm @50°C, where the true limit/spec is @85°C)
  17. GS = Generic Storage? Ultrastar Data Storage Platform
  18. GX
  19. HC = Hitachi/WD/HGST Ultrastar?
  20. HF = Hewlett Packard
  21. HH = Hewlett Packard
  22. HN = Hitachi Vantara? HDS?
  23. H7 = HGST/Hitachi HelioSeal?
  24. H8 = HGST/Hitachi HelioSeal?
  25. HM
  26. HP = Hewlett Packard
  27. HT = HGST Touro?
  28. IP = IBM
  29. IS = IBM / Isilon?
  30. LE = Lenovo
  31. NA = NetApp
  32. NE = NexentaStor/SAN?
  33. NP
  34. NU
  35. PS = IBM
  36. SU = Sun Oracle
  37. XS = IBM (ex-xyratex/storwize?)
Thx for the upload, good stuff! I spotted GA and GX additionally.
 
N

napalm_atx

Member
May 21, 2021
73
47
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Novosibirsk
MuscleLazy said:
So if my drives firmware is A4GL0003, I assume I can safely flash the A4GNVD05 firmware available now at HDDGuru, for my HUH728080ALE601 model?
Click to expand...
I guess drive wouldn't accept generic firmware, but you can try. You can see original firmware name in your drive with wdckit, just use logdump option and open saved file in notepad and find string 'release'
 
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MuscleLazy

MuscleLazy

Member
Apr 30, 2022
43
2
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@napalm_atx I’ll look into it this weekend and report back my findings. Hugo tells me the current version, should I rely on it?
Code: 
# hugo show

     Manuf.       Model               Serial                Interface       Capacity  Type  Firmware
----------------------------------------------------------------------------------------------------
  1) HGST         HUH728080ALE601     [removed]             SATA            8001  GB  HDD   A4GL0003
  2) HGST         HUH728080ALE601     [removed]             SATA            8001  GB  HDD   A4GL0001
 
S

schlagbaum

New Member
Mar 23, 2024
1
1
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Hi there...

I want to share my logdump results. Four of my five "refurbished" HUH728080ALE601 came with A4GL0003 and one with A4GL0001. Except the one with A4GL0001, all the disks have the same firmware update history. The one disk which cames with the firmware A4GL0001 was already updated to A4GL0003, but later downgraded to A4GL0001.

Here the firmwares:

Name - Release Date - Firmware - Remarks
--------------------------------------------------------------------------------------------------------------------------------------
A4GLX7C2 - 08/22/15 - (X)7C2 - HDD initial firmware
A4GLX7C4 - xx/xx/xx - (X)7C4 - seems to be a beta, only in one disks update history
A4GLXAD2 - 12/14/16 - (X)AD2
A4GL0001 - 06/22/18 - (X)DV0
A4GL0003 - 10/16/19 - (X)E20 - newest firmware release

As you can see, the so called "A4GL0001" and "A4GL0003" are firmwares with the real names A4GLXDV0 and A4GLXE20.

The "X" stand for the release channel, I think. In the E6-dump are the firmware release paths logged, like this:

*** Y:/ccb6p/RDV0/library/ARIESHC84K *** (A4GL0001)

Here stands a "R" for the "X". Probably this is because of the special modifications for the OEM which uses the disks (in this case "GL" ?, or LG).

At the end....the firmware E20 (A4GL0003) is the newest for the "GL", and compared to A4GNVD05 is it much newer, possibly.
 
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K

kevindd992002

Member
Oct 4, 2021
122
6
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So what is this drive? HUH72808CLAR8000

Is there a new firmware of it? I'm having issues running a SMART long test against this drive and get this error:

Long (extended) offline self test failed [unsupported field in scsi command]
 
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