During the course of early spring cleaning I am selling some surplus equipment on ebay, CL and tech websites. I just had a puzzling interaction on ebay, and wondered if more experienced sellers here recognized what is going on:
I sold mboard/cpu/ram on ebay, rec'd paypal, item delivered OK.
Sent polite inquiry after 2wks to make sure purchase was satisfactory. (buyer's Ebay ID was created day of purchase, no subsequent activity)
2 days later, rec'd email from DIFFERENT userid indicating problems, and that their previous message to me "would not transmit." (Note was vague, no detail, clearly non-native speaker, syntax not indicating tech fluency.) Ebay id was previously changed, but neither related to purchaser ID, no activity on account in last year. Advised them that I had no transactions with their ID, and to address any concerns via the ID used to make the purchase, and contact Ebay customer support regarding messaging problems.
Of course they are claiming that they cannot contact Ebay customer service, and that messages to me are "not transmitting", but continue to message me from a different ID than used for purchase. It seems like it IS the buyer messaging me, but they will not use the return/refund process.
The purchase ID is still active, but the ID of follow-up contact has been changed, and a VERY similar ID exists in E. Europe. The US IDs are all tied to the same pacwest state/city.
After a couple rounds of this, I reported the buyer to ebay, and blocked IDs of all but original purchaser, in case they want to follow legitimate return/refund process.
I don't have a devious enough mind to see where they are going here. It can't be about the money, <$100 purchase. Best I can come up with is trying to get me to refund to different paypal, keep purchase, then try 2nd refund under original purchase ID?
I sold mboard/cpu/ram on ebay, rec'd paypal, item delivered OK.
Sent polite inquiry after 2wks to make sure purchase was satisfactory. (buyer's Ebay ID was created day of purchase, no subsequent activity)
2 days later, rec'd email from DIFFERENT userid indicating problems, and that their previous message to me "would not transmit." (Note was vague, no detail, clearly non-native speaker, syntax not indicating tech fluency.) Ebay id was previously changed, but neither related to purchaser ID, no activity on account in last year. Advised them that I had no transactions with their ID, and to address any concerns via the ID used to make the purchase, and contact Ebay customer support regarding messaging problems.
Of course they are claiming that they cannot contact Ebay customer service, and that messages to me are "not transmitting", but continue to message me from a different ID than used for purchase. It seems like it IS the buyer messaging me, but they will not use the return/refund process.
The purchase ID is still active, but the ID of follow-up contact has been changed, and a VERY similar ID exists in E. Europe. The US IDs are all tied to the same pacwest state/city.
After a couple rounds of this, I reported the buyer to ebay, and blocked IDs of all but original purchaser, in case they want to follow legitimate return/refund process.
I don't have a devious enough mind to see where they are going here. It can't be about the money, <$100 purchase. Best I can come up with is trying to get me to refund to different paypal, keep purchase, then try 2nd refund under original purchase ID?
