HGST HUSMR7676BHP3Y1 firmware? (SN200 7.68Tb)

anomaly

Active Member
Jan 8, 2018
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I'm also interested, I have one unit of these. Did you grab them off an OEM build?
 

ElCoyote_

Active Member
Jul 22, 2016
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Hi @anomaly I went down the rabbit hole of HGST firmware updates. Please PM me your email and I will share the dropbox link with you.
My drives are Dell-Branded drives but they ran an HGST firmware.
I have since then updated my drives to KNGND122 and it resolved the iDRAC 5.00.yy.z issue.
 
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Almighty

Active Member
Oct 27, 2019
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For future reference you can request firmware from here: https://portal.wdc.com/s/ and after a little persistence (depending on which support rep you get) they'll provide update firmware for the HGST nvme ssd line (SN200, SN630, etc). You can also get your drives registered there (again after some persistence) and you can access downloads directly.
 

ElCoyote_

Active Member
Jul 22, 2016
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@Almighty I got told by WDC Support (Don Shields, who oversees the HGST drives) that the https://portal.wdc.com/s was for businesses, not for individuals. I agree, the above portal provides you with all of the downloads once your Serial is verified but they made the point clear that individuals with Enterprise Drives should go through the regular WDC support portal and that the support requests for HGST drives will eventually get routed to them anyway. I got a glimpse of the https://portal.wdc.com/s/ portal the first time I followed the rabbit hole because they thought I was affiliated with a Business but after that I got told to use the regular portal at: