Help needed VMware ESXi 6.5 issues with HBA

Discussion in 'VMware, VirtualBox, Citrix' started by nthu9280, Dec 26, 2017.

  1. nthu9280

    nthu9280 Active Member

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    Hope you all had good holidays!

    I'm having weird issues with HBA on my ESXi 6.5 homelab and need your insight
    .
    MB: S2600Cp2J
    HBA: 2x RS25KB080 flashed to LSI FW 9205-8e. These are internal but based on the C0 stepping of 2308 and could not be flashed to 9207-8i as discussed in the Intel Xeon e5-2670 pricing thread. (search did not work or I would link to the post in that monster thread :) )

    Not sure it's a FW issue (20.00.06.00) on one of them or VMW drivers / VIB incompatibilities. All the SAS Drives show degraded but no SMART issues and ran badblocks before putting in service. I've also experienced VM file corruption on one of the drives also. Using Intel OEM 8087-8087 cables so hopefully that is not contributing factor. I guess I can first update the flash to 20.00.07 so both cards have the same FW.

    I know LSI has the tools on ESXi but not having much luck on having them recognize the cards. Suspect missing LSI modules. My google fu has failed me also on MPTLib2 error I'm getting on SAS2IRCU. I love the
    LOCATE' option on that tool.

    See attached command output and screen clip for more details.

    esxi601.JPG
     

    Attached Files:

    #1
  2. pricklypunter

    pricklypunter Well-Known Member

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    Dunno about your exact issue, so probably not much help, but my guess is that it's most likely either twitchy firmware on those cards and or perhaps vib related. I do see the 25KB080 on the HCL for 6.5U1, maybe try updating ESXi to the latest? Have you tested the cards with the stock Intel firmware under ESXi?
     
    #2
  3. nthu9280

    nthu9280 Active Member

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    Updated the FW to make both cards to match 20.00.07. Did not resolve degraded drives alert.
    Also, still can't figure out sas2ircu MPTLib2 error.
     
    #3
  4. nthu9280

    nthu9280 Active Member

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    Update - I needed disable lsi_msgpt2 to use mpt2sas.
    Now sas2ircu & sas2flash both work :)

    [root@ESXI601A:/opt/lsi/bin] ./sas2flash -o -listall
    LSI Corporation SAS2 Flash Utility
    Version 20.00.00.00 (2014.09.18)
    Copyright (c) 2008-2014 LSI Corporation. All rights reserved

    Advanced Mode Set

    Adapter Selected is a LSI SAS: SAS2308_2(B0)

    Num Ctlr FW Ver NVDATA x86-BIOS PCI Addr
    ----------------------------------------------------------------------------

    0 SAS2308_2(B0) 20.00.07.00 14.01.00.09 07.39.02.00 00:04:00:00
    1 SAS2308_2(B0) 20.00.07.00 14.01.00.09 07.39.02.00 00:05:00:00

    Finished Processing Commands Successfully.
    Exiting SAS2Flash.

    The below documentation is for 12gbps and Native vs Async drivers

    ***
    Troubleshooting native drivers in ESXi 5.5 or later

    VMware Knowledge Base
    ESXi 5.5 introduces a new Native Device Driver Architecture Part 2

    If you are running ESXi 5.5 or higher AND the mpt3sas driver was installed. It’s required to disable the lsi_msgpt3 native driver in order to use the mpt3sas driver. Run the following command then reboot the system:

    esxcli system module set --enabled=false --module=lsi_msgpt3
    ***
     
    #4
    pricklypunter likes this.
  5. nthu9280

    nthu9280 Active Member

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    Just wanted to update the thread and post the link to VMware communities post that resolved my original issue "Normal, Degraded" on some of the SAS drives. Mine is not a HP system but the 2 of the SSDs are with HP FW in Intel P4308CP2J system with Intel OEM HBA flashed to 20.07 FW. These are different drives than in the OP but exhibited the same issue. SATA HDDs as well as another SAS SSD were showing normal. Anyway the following solution provided by VMware support worked in my situation also.

    Disks degraded in ESXi |VMware Communities


    Code:
    esxcli storage nmp satp rule add -s VMW_SATP_LOCAL --device <your deviceid> --option="enable_local"
    
    esxcli storage core claiming reclaim -d <your deviceid>
    
    esxcli storage core claimrule load
    
    esxcli storage core claimrule run
     
    #5
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