I had seen the retailer GoHardDrive mentioned in good terms here on STH forums quite a few times ( one link ) so i figured ordering from them wouldn't be too risky. However my recent experience calls their reputation into question (i feel). I purchased this drive via amazon, new : HGST/Hitachi (HUA723020ALA641) Ultrastar 7K3000 2TB 64MB 7200RPM 3.5" (Enterprise Grade) SATA III 6.0Gb/s Hard Drive Amazon Link Its shipped direct from GoHardDrive , not fulfilled by amazon, and i was expecting a new drive. The first thing i noticed when i received my package was how poor the packaging was, especially for a HDD. They simply put the drive into an anti-static bag (good) and half/way sealed the anti-static bag (via those heat line things that fuse bags together, except only a small piece of the bag was sealed, no big deal though). then placed the drive/bag into a USPS free "small priority mail" box, and then shoved that into a free USPS priority padded bag ( the type that has thin bubble wrap as part of the bag). All of the above i can live with (not happy, but things happen). once i took the drive out i thought it was weird that the drive did look a bit used (a few scrapes and rub marks). The manufacture data and year appears to be intentionally rubbed out with an eraser or some type of white pen (but if you tilt the drive you can make out JUL - 2012). Once i hooked the drive up to my linux test machine (to run bad blocks), i noticed something pretty weird with the smart data, take a look below and let me know what you all think: why would the power on hours and the cycle count be at 0 (or 1 from me turning on the drive) but the SMART test history shows evidence of prior tests at up to 9000 hours? Ive also sent a message to the seller.. ill update when i hear back thanks smartctl -a /dev/sdc smartctl 5.43 2012-06-30 r3573 [x86_64-linux-2.6.32-431.el6.x86_64] (local build) Copyright (C) 2002-12 by Bruce Allen, smartmontools === START OF INFORMATION SECTION === Device Model: Hitachi HUA723020ALA641 Serial Number: YGHYxxxxx ( i did the xxxxx) LU WWN Device Id: 5 000cca 224db7306 Firmware Version: MK7OA840 User Capacity: 2,000,398,934,016 bytes [2.00 TB] Sector Size: 512 bytes logical/physical Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: ATA-8-ACS revision 4 Local Time is: Thu Jan 8 18:02:15 2015 CST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x80) Offline data collection activity was never started. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (19618) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 327) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 016 Pre-fail Always - 0 2 Throughput_Performance 0x0005 100 100 054 Pre-fail Offline - 0 3 Spin_Up_Time 0x0007 100 100 024 Pre-fail Always - 0 4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 1 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 100 100 020 Pre-fail Offline - 0 9 Power_On_Hours 0x0012 100 100 000 Old_age Always - 0 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 1 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 1 193 Load_Cycle_Count 0x0012 100 100 000 Old_age Always - 1 194 Temperature_Celsius 0x0002 240 240 000 Old_age Always - 25 (Min/Max 23/25) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged (note below the 9607, 6072, 3133.... hour counts at test run) SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 9607 - # 2 Short offline Completed without error 00% 6072 - # 3 Short offline Completed without error 00% 3133 - # 4 Short offline Completed without error 00% 2181 - # 5 Short offline Completed without error 00% 1 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.