Fusion-IO ioDrive - General Channel Initiliaze Failure

Discussion in 'Hard Drives and Solid State Drives' started by Senator Bingham, Apr 19, 2018.

  1. Senator Bingham

    Senator Bingham New Member

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    During installation of two 320gb ioDrive cards I have run into an issue that is preventing the card from working or showing as available storage. The ioDrive does show up in device manager, but the error below is display upon using FIO-STATUS command:


    Found 2 ioMemory devices in this system
    Driver version: 3.2.15 build 1699
    Adapter: Single Adapter
    HP 320GB MLC PCIe ioDrive for ProLiant Servers, Product Number:600279-B2
    1, SN:abc123
    External Power: NOT connected
    PCIe Power limit threshold: 24.75W
    Connected ioMemory modules:
    fct0: Product Number:600279-B21, SN:abc123
    fct0 Attached
    HP ioDrive 320GB, Product Number:600279-B21, SN:abc123
    PCI:03:00.0
    Firmware v7.1.17, rev 116786 Public
    320.00 GBytes device size
    Internal temperature: 58.08 degC, max 58.08 degC
    Reserve space status: Healthy; Reserves: 100.00%, warn at 10.00%
    Contained VSUs:
    fct0: ID:0, UUID:597d5f48-c13d-4d8d-9bc5-fdf5daf9cbb9
    fct0 State: Online, Type: block device
    ID:0, UUID:597d5f48-c13d-4d8d-9bc5-fdf5daf9cbb9
    320.00 GBytes device size
    Adapter: Single Adapter
    HP 320GB MLC PCIe ioDrive for ProLiant Servers, Product Number:600279-B2
    1, SN:abc123
    External Power: NOT connected
    PCIe Power limit threshold: 24.75W
    Connected ioMemory modules:
    fct1: Product Number:600279-B21, SN:abc123
    fct1 Status unknown: Driver is in MINIMAL MODE:
    General channel initialization failure
    HP ioDrive 320GB, Product Number:600279-B21, SN:abc123
    !! ---> There are active errors or warnings on this device! Read below for deta
    ils.
    PCI:06:00.0
    Firmware v7.1.17, rev 116786 Public
    Geometry and capacity information not available.
    Internal temperature: 60.54 degC, max 60.54 degC
    ACTIVE WARNINGS:
    The ioMemory is currently running in a minimal state.



    I have tried to remove the cards and reseat them. I have tried to flash the erroneous card with firmware again and have tried both HP and non-HP (SanDisk) drivers to no avail. I also tried the simple options like fio-format and fio-sure-erase; both failed with an error that the drive is in the wrong state for command. Lastly I tried the fio-attach/fio-detach commands with similar results.

    I am beyond the replacement period so return or exchange is not an option. I would appreciate any insight or thoughts as to how to get this card out of minimal mode, etc.
     
    #1
  2. Manny Mickey

    Manny Mickey New Member

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    Having the same issue. Did you find a solution at all?
     
    #2
  3. markpower28

    markpower28 Active Member

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    what's your OS?
     
    #3
  4. Manny Mickey

    Manny Mickey New Member

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    CentOS 7.5. FIO support indicates reseating. Awaiting outage approval from business.
     
    #4
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