E-mail Confirmation Button Missing?

[Patrick]

I am just making this sticky thread since once or twice a week we get folks who e-mail asking why they cannot register. Each time it is due to there being no confirmation button in the e-mail. Of the last 50 cases going back to mid-2020, every time it has been due to an improperly configured adblocker.

At STH, I have been pushing to even get the crazy fill networks off of the site. We do not allow auto-play videos, huge numbers of ads, and large screen area dedicated to banners. I have also told the external marketing firm that sells and manages our ad inventory I prefer to only see ads related to STH content. The end goal is to have STH be something I am OK with without adblocking.

I am going to make this a sticky.

 

[JGC]

And if every website were to follow this example, then adblockers would become a relic of a bygone era.

 

[Evan]

Yep, I have no issues at all with the ads on STH. It’s a good balance for sure.

 

[Gulliver Gull]

People maybe don't see this button because it is white, with white text on a usually white background.
Or is it an IQ-test?

 

[ozorfis]

People maybe don't see this button because it is white

same here

 

[Coconuts]

Exactly gents. Nothing to do with incorrectly configured adblockers.

It's white on white, therefore invisible. You've got to get lucky with the cursor to confirm registration.

 

[spyrule]

I just came here to say I couldn't register (with a work related account), and this is EXACTLY what the problem was (the register button wasnt visible). Just change the text color, or background on the register text, and this problem will stop.

I can also show you screenshot, or even video proof.