Hi , im hardly an expert on networks but since I'm the least dumb at the office people delegate me most of this stuff. So excuse me if I don't call things by their proper names
So, our mails are stored at GoDaddy (wich were forcibly transferred from Mediatemple), we had previous issues with sending to Google as it turns out needed to setup SPF on DNS records, the thing is apparently they (GoDaddy/MediaTemple) sometimes for no reason change DNS of mail servers.
But for the most part I believe all their IPs are in the 184.168.x.x range.
ATM is set like this:
v=spf1 a mx ip4:216.70.64.239 ip4:184.168.0.0/16 a:n85.mail01.mtsvc.net a:3plmtsmtp01.prod.phx3.secureserver.net -all
I tought the /16 CDIR would cover all that range but maybe I'm mistaken because just recently all our mail to Google is bouncing back.
The errors tough are generic 550 error (replaced user and firmname instead or real ones):
user@gmail.com
host p3plmtsmtp-v01.prod.phx3.secureserver.net [184.168.131.199]
SMTP error from remote mail server after end of data:
550 TKXAqHAScaWFJTKXAqr3AS ::MT-SMTP:: MAIL FROM DOMAIN <firmname.com> denied
Reporting-MTA: dns; n85.mail01.mtsvc.net
Action: failed
Final-Recipient: rfc822;user@gmail.com
Status: 5.0.0
Remote-MTA: dns; p3plmtsmtp-v01.prod.phx3.secureserver.net
Diagnostic-Code: smtp; 550 TKXAqHAScaWFJTKXAqr3AS ::MT-SMTP:: MAIL FROM DOMAIN <firmname.com> denied
Can anyone help me out, plz?I'm a bit out of depth here.
Tks in advance.
Miguel Curto
EDIT:Sry, just now I realized I posted this in hardware section, my mistake, I set up DKIM and hopefully that will take care of things, sry.
So, our mails are stored at GoDaddy (wich were forcibly transferred from Mediatemple), we had previous issues with sending to Google as it turns out needed to setup SPF on DNS records, the thing is apparently they (GoDaddy/MediaTemple) sometimes for no reason change DNS of mail servers.
But for the most part I believe all their IPs are in the 184.168.x.x range.
ATM is set like this:
v=spf1 a mx ip4:216.70.64.239 ip4:184.168.0.0/16 a:n85.mail01.mtsvc.net a:3plmtsmtp01.prod.phx3.secureserver.net -all
I tought the /16 CDIR would cover all that range but maybe I'm mistaken because just recently all our mail to Google is bouncing back.
The errors tough are generic 550 error (replaced user and firmname instead or real ones):
user@gmail.com
host p3plmtsmtp-v01.prod.phx3.secureserver.net [184.168.131.199]
SMTP error from remote mail server after end of data:
550 TKXAqHAScaWFJTKXAqr3AS ::MT-SMTP:: MAIL FROM DOMAIN <firmname.com> denied
Reporting-MTA: dns; n85.mail01.mtsvc.net
Action: failed
Final-Recipient: rfc822;user@gmail.com
Status: 5.0.0
Remote-MTA: dns; p3plmtsmtp-v01.prod.phx3.secureserver.net
Diagnostic-Code: smtp; 550 TKXAqHAScaWFJTKXAqr3AS ::MT-SMTP:: MAIL FROM DOMAIN <firmname.com> denied
Can anyone help me out, plz?I'm a bit out of depth here.
Tks in advance.
Miguel Curto
EDIT:Sry, just now I realized I posted this in hardware section, my mistake, I set up DKIM and hopefully that will take care of things, sry.
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