over ebay, but the listing bumped up a good bit too.this was via direct email? Or over ebay?
over ebay, but the listing bumped up a good bit too.this was via direct email? Or over ebay?
I exchanged emails with Scott yesterday. Apparently he also missed a few messages I sent him asking for return shipping label to ship back the faulty drives I received. It would appear that maybe he gets a lot of emails or has a really bad spam filter.I'm having problems getting a reply from Scott.
Any one else heard from him, since the 18th?
- First the 30th of May I sent an e-mail notifying him that at least one of the drives I got is defective, but that I would test the rest and get back to him.
- The 12th of June I sent an updated mail, stating that two of the seven drives is defective.
- June 18th I sent a reminder e-mail, and got a reply an hour later stating that I could ship them back (cheapest way possible) and get a refund.
- I replied half an hour later saying that I if possible would really like to get two replacement drives, and asked what he thought about me just shipping the logic boards to save on shipping (as @Terry Kennedy suggested here).
- I've since sent a couple reminder e-mails (on the 21th and 26th of June), but not gotten any response.
I'm guessing it could be hard to get replacements if he's out of stock.
that doesn't sound great at all. it's like their packing methods are getting worse and worse... as you saw in my OP here, it was initially great. my 3rd order was still okay, but not as great as the 1st 2 orders. and now this... based on these experiences, I feel like I need to rescind my recommendation of this vendor. I was really impressed with my 1st 2 orders; heat sealed anti-static bags, very generous foam packing, and they even included a free disposable anti-static wrist strap! I don't know what happened to these guys....Got my shipment of 15 drives....they were all individually wrapped with one layer of thin bubble wrap then loosely stacked on eachother and put in a box with no other padding. There was about and inch and a half on each side for the stacks of drives to bounce around, looks like on one side the moving stack managed to punch a small hole in the box.
will report back in about a week when I find the time and energy to test them all
Unfortunately I did not buy through ebay, I paid via paypal and was going to use the Paypal system for returnJust use the built in eBay file an item return thing, I also had bad drives and they replied instantly to a return case being opened. Scott has decidedly given up on replying to emails so I wouldn't go that route anymore
After all kinds of hardware issues in my SAN\NAS I was able to get these drives tested out of the 20 I purchased 5 were bad. I ended up using the seagate utility to test SMART, and then short generic test, and finely a long generic test, both of the later are supposed to read\write to the drive.
after that, I had a bear of a time getting FreeNAS to utilize the drives, I tried almost everything, from gparted live to <dd if=/dev/zero of=/dev/da## bs=512 count=1 (or any number)> finely after days of nothing, sg_format fixed the 15 drives I have.
I have attempted to reach out to scott and Synergy still have not heard back from them, I'm going to attempt again, but believe I'll be stuck with 5 bad drives