I definitely understand that you don't want to loose data. But the other companies like Synology, QNAP, they have support that would be appropriate for a production environment?
You can say that about any product, free or commercial.Other people are paying you and trusting you to protect your data. How confident are you in your own understanding of the nitty and gritty of freenas? You don’t have any real support to turn into...losing data is the one mistake you can’t make in this industry.
You can say that about any product, free or commercial.
Support costs extra for lots of commercial products. You can actually pay for support for freenas, or linux. If you're running a product you should understand how it works. Just because it's free/opensource doesn't mean it isn't reliable.How can you say you have no support to turn to when you absolutely do with a commercial product?
As someone who's dealt with a lot of vendors... you really need to get into the big iron etched-into-granite support contracts before you'll find commercial support worth a damn IMHO. For instance unless you're a big enterprise with a big fat volume license and premier support, MS support is flat out rubbish - and even when you're big it's still merely mediocre. Half the time it's one of my lot cracking open the debugging tools and going through gigabytes of logs and pointing out the problem to the vendor rather than the other way around.How can you say you have no support to turn to when you absolutely do with a commercial product?