Purchased a new 9500 8i to use with a HP 12GB SAS ( HP / 727253-001) 36 port expander. Updated HBA to FW to latest version, 27, updated win 11 drivers to latest on broadcom site. Cant really do much with the expander firwmare, above my skillset and I dont have a HP server to flash it with. When plugging the 9500 into the expander I loose two ports, however if I use a SAS2 2308 based HBA I get all 7 Usable ports, and can see all 28 drives without problems.
So Ive instead plugged the 9500 8i directly into a backplane with a slimsas to 2xSFF 8087 cable. All 8 drives are recognized, however they are not passing any monitoring info such as SMART/Temp ect data through to my monitoring software. Other than that I can use all drives without any issue. This is making me wonder if I just need to change a configuration setting or something that will at least pass through SMART data, and perhaps that will fix the expander issue as well. Thanks for any assistance.
Readout from StorCLI64
Basics :
======
Controller = 0
Adapter Type = SAS3808(A0)
Model = HBA 9500-8i
Serial Number = **********
Current System Date/time = 07/15/2023 06:47:13
Concurrent commands supported = 4992
SAS Address = 500062b20ee7f6c0
PCI Address = 00:05:00:00
Version :
=======
Firmware Package Build = 27.00.00.00
Firmware Version = 27.00.00.00
Bios Version = 09.27.00.00_14.00.00.00
NVDATA Version = 27.01.00.09
PSOC FW Version = 0x003D
PSOC Part Number = 14790
Driver Name = ItSas35
Driver Version = 2.61.59.00
PCI Version :
===========
Vendor Id = 0x1000
Device Id = 0xE6
SubVendor Id = 0x1000
SubDevice Id = 0x4060
Host Interface = PCIE
Device Interface = SAS-12G
Bus Number = 5
Device Number = 0
Function Number = 0
Domain ID = 0
Pending Images in Flash :
=======================
Image name = No pending images
Status :
======
Controller Status = OK
Memory Correctable Errors = 0
Memory Uncorrectable Errors = 0
Bios was not detected during boot = No
Controller has booted into safe mode = No
Controller has booted into certificate provision mode = No
Package Stamp Mismatch = Yes
Supported Adapter Operations :
============================
Alarm Control = No
Cluster Support = No
Self Diagnostic = No
Deny SCSI Passthrough = No
Deny SMP Passthrough = No
Deny STP Passthrough = No
Support more than 8 Phys = Yes
FW and Event Time in GMT = No
Support Enclosure Enumeration = Yes
Support Allowed Operations = Yes
Support Multipath = Yes
Support Security = Yes
Support Config Page Model = No
Support the OCE without adding drives = No
support EKM = No
Snapshot Enabled = No
Support PFK = No
Support PI = No
Support Shield State = No
Support Set Link Speed = No
Support JBOD = No
Disable Online PFK Change = No
Real Time Scheduler = No
Support Reset Now = No
Support Emulated Drives = No
Support Secure Boot = Yes
Support Platform Security = No
Support Package Stamp Mismatch Reporting = Yes
Support PSOC Update = Yes
Support PSOC Part Information = Yes
Support PSOC Version Information = Yes
HwCfg :
=====
ChipRevision = A0
BatteryFRU = N/A
Front End Port Count = 1
Backend Port Count = 11
Serial Debugger = Absent
NVRAM Size = 0KB
Flash Size = 16MB
On Board Memory Size = 0MB
On Board Expander = Absent
Temperature Sensor for ROC = Present
Temperature Sensor for Controller = Absent
Current Size of CacheCade (GB) = 0
Current Size of FW Cache (MB) = 0
ROC temperature(Degree Celsius) = 56
Policies :
========
Policies Table :
==============
------------------------------------------------
Policy Current Default
------------------------------------------------
Predictive Fail Poll Interval 0 sec
Interrupt Throttle Active Count 0
Interrupt Throttle Completion 0 us
Rebuild Rate 0 % 30%
PR Rate 0 % 30%
BGI Rate 0 % 30%
Check Consistency Rate 0 % 30%
Reconstruction Rate 0 % 30%
Cache Flush Interval 0s
------------------------------------------------
Flush Time(Default) = 4s
Drive Coercion Mode = none
Auto Rebuild = Off
Battery Warning = Off
ECC Bucket Size = 0
ECC Bucket Leak Rate (hrs) = 0
Restore HotSpare on Insertion = Off
Expose Enclosure Devices = Off
Maintain PD Fail History = Off
Reorder Host Requests = On
Auto detect BackPlane = SGPIO/i2c SEP
Load Balance Mode = None
Security Key Assigned = Off
Disable Online Controller Reset = Off
Use drive activity for locate = Off
Boot :
====
Max Drives to Spinup at One Time = 2
Maximum number of direct attached drives to spin up in 1 min = 60
Delay Among Spinup Groups (sec) = 2
Allow Boot with Preserved Cache = On
Defaults :
========
Phy Polarity = 0
Phy PolaritySplit = 0
Cached IO = Off
Default spin down time (mins) = 0
Coercion Mode = None
ZCR Config = Unknown
Max Chained Enclosures = 0
Direct PD Mapping = No
Restore Hot Spare on Insertion = No
Expose Enclosure Devices = No
Maintain PD Fail History = No
Zero Based Enclosure Enumeration = No
Disable Puncturing = No
Un-Certified Hard Disk Drives = Block
SMART Mode = Mode 6
Enable LED Header = No
LED Show Drive Activity = No
Dirty LED Shows Drive Activity = No
EnableCrashDump = No
Disable Online Controller Reset = No
Treat Single span R1E as R10 = No
Power Saving option = Enable
TTY Log In Flash = No
Auto Enhanced Import = No
Enable Shield State = No
Time taken to detect CME = 60 sec
Capabilities :
============
Supported Drives = SAS, SATA, NVMe
Enable JBOD = Yes
Max Parallel Commands = 4992
Max SGE Count = 128
Max Data Transfer Size = 32 sectors
Max Strips PerIO = 0
Max Configurable CacheCade Size = 0
Min Strip Size = 512Bytes
Max Strip Size = 512Bytes
Scheduled Tasks = NA
Secure Boot :
===========
Secure Boot Enabled = Yes
Controller in Soft Secure Mode = No
Controller in Hard Secure Mode = Yes
Key Update Pending = No
Remaining Secure Boot Key Slots = 7
Security Protocol properties :
============================
Security Protocol = None
Enclosure Information :
=====================
------------------------------------------------------------------
EID State Slots PD PS Fans TSs Alms SIM ProdID VendorSpecific
------------------------------------------------------------------
0 OK 8 8 0 0 0 0 0 VirtualSES
------------------------------------------------------------------
Physical Device Information :
===========================
Drive /c0/e0/s0 :
===============
---------------------------------------------------------------------------
EID:Slt DID State DG Size Intf Med SED PI SeSz Model Sp
---------------------------------------------------------------------------
0:0 1 JBOD - 7.277 TB SATA HDD - - 512B WDC WD80EFAX-68LHPN0 -
---------------------------------------------------------------------------
EID-Enclosure Device ID|Slt-Slot No|DID-Device ID|DG-DriveGroup
UGood-Unconfigured Good|UBad-Unconfigured Bad|Intf-Interface
Med-Media Type|SED-Self Encryptive Drive|PI-Protection Info
SeSz-Sector Size|Sp-Spun|U-Up|D-Down|T-Transition
Drive /c0/e0/s0 - Detailed Information :
======================================
Drive /c0/e0/s0 State :
=====================
Shield Counter = N/A
Media Error Count = N/A
Other Error Count = N/A
Predictive Failure Count = N/A
S.M.A.R.T alert flagged by drive = N/A
Drive /c0/e0/s0 Device attributes :
=================================
Manufacturer Id = ATA
Model Number = WDC WD80EFAX-68LHPN0
NAND Vendor = NA
SN = 7SGJM1SC
WWN = 5000CCA252C78D79
Firmware Revision = 83.H0A83
Raw size = 7.277 TB [0x3a3812aaf Sectors]
Coerced size = 7.277 TB [0x3a3812aaf Sectors]
Non Coerced size = 7.277 TB [0x3a3812aaf Sectors]
Device Speed = 6.0Gb/s
Link Speed = 6.0Gb/s
NCQ setting = N/A
Sector Size = 512B
Config ID = NA
Number of Blocks = 15628053167
Connector Name = C0.0 x1
So Ive instead plugged the 9500 8i directly into a backplane with a slimsas to 2xSFF 8087 cable. All 8 drives are recognized, however they are not passing any monitoring info such as SMART/Temp ect data through to my monitoring software. Other than that I can use all drives without any issue. This is making me wonder if I just need to change a configuration setting or something that will at least pass through SMART data, and perhaps that will fix the expander issue as well. Thanks for any assistance.
Readout from StorCLI64
Basics :
======
Controller = 0
Adapter Type = SAS3808(A0)
Model = HBA 9500-8i
Serial Number = **********
Current System Date/time = 07/15/2023 06:47:13
Concurrent commands supported = 4992
SAS Address = 500062b20ee7f6c0
PCI Address = 00:05:00:00
Version :
=======
Firmware Package Build = 27.00.00.00
Firmware Version = 27.00.00.00
Bios Version = 09.27.00.00_14.00.00.00
NVDATA Version = 27.01.00.09
PSOC FW Version = 0x003D
PSOC Part Number = 14790
Driver Name = ItSas35
Driver Version = 2.61.59.00
PCI Version :
===========
Vendor Id = 0x1000
Device Id = 0xE6
SubVendor Id = 0x1000
SubDevice Id = 0x4060
Host Interface = PCIE
Device Interface = SAS-12G
Bus Number = 5
Device Number = 0
Function Number = 0
Domain ID = 0
Pending Images in Flash :
=======================
Image name = No pending images
Status :
======
Controller Status = OK
Memory Correctable Errors = 0
Memory Uncorrectable Errors = 0
Bios was not detected during boot = No
Controller has booted into safe mode = No
Controller has booted into certificate provision mode = No
Package Stamp Mismatch = Yes
Supported Adapter Operations :
============================
Alarm Control = No
Cluster Support = No
Self Diagnostic = No
Deny SCSI Passthrough = No
Deny SMP Passthrough = No
Deny STP Passthrough = No
Support more than 8 Phys = Yes
FW and Event Time in GMT = No
Support Enclosure Enumeration = Yes
Support Allowed Operations = Yes
Support Multipath = Yes
Support Security = Yes
Support Config Page Model = No
Support the OCE without adding drives = No
support EKM = No
Snapshot Enabled = No
Support PFK = No
Support PI = No
Support Shield State = No
Support Set Link Speed = No
Support JBOD = No
Disable Online PFK Change = No
Real Time Scheduler = No
Support Reset Now = No
Support Emulated Drives = No
Support Secure Boot = Yes
Support Platform Security = No
Support Package Stamp Mismatch Reporting = Yes
Support PSOC Update = Yes
Support PSOC Part Information = Yes
Support PSOC Version Information = Yes
HwCfg :
=====
ChipRevision = A0
BatteryFRU = N/A
Front End Port Count = 1
Backend Port Count = 11
Serial Debugger = Absent
NVRAM Size = 0KB
Flash Size = 16MB
On Board Memory Size = 0MB
On Board Expander = Absent
Temperature Sensor for ROC = Present
Temperature Sensor for Controller = Absent
Current Size of CacheCade (GB) = 0
Current Size of FW Cache (MB) = 0
ROC temperature(Degree Celsius) = 56
Policies :
========
Policies Table :
==============
------------------------------------------------
Policy Current Default
------------------------------------------------
Predictive Fail Poll Interval 0 sec
Interrupt Throttle Active Count 0
Interrupt Throttle Completion 0 us
Rebuild Rate 0 % 30%
PR Rate 0 % 30%
BGI Rate 0 % 30%
Check Consistency Rate 0 % 30%
Reconstruction Rate 0 % 30%
Cache Flush Interval 0s
------------------------------------------------
Flush Time(Default) = 4s
Drive Coercion Mode = none
Auto Rebuild = Off
Battery Warning = Off
ECC Bucket Size = 0
ECC Bucket Leak Rate (hrs) = 0
Restore HotSpare on Insertion = Off
Expose Enclosure Devices = Off
Maintain PD Fail History = Off
Reorder Host Requests = On
Auto detect BackPlane = SGPIO/i2c SEP
Load Balance Mode = None
Security Key Assigned = Off
Disable Online Controller Reset = Off
Use drive activity for locate = Off
Boot :
====
Max Drives to Spinup at One Time = 2
Maximum number of direct attached drives to spin up in 1 min = 60
Delay Among Spinup Groups (sec) = 2
Allow Boot with Preserved Cache = On
Defaults :
========
Phy Polarity = 0
Phy PolaritySplit = 0
Cached IO = Off
Default spin down time (mins) = 0
Coercion Mode = None
ZCR Config = Unknown
Max Chained Enclosures = 0
Direct PD Mapping = No
Restore Hot Spare on Insertion = No
Expose Enclosure Devices = No
Maintain PD Fail History = No
Zero Based Enclosure Enumeration = No
Disable Puncturing = No
Un-Certified Hard Disk Drives = Block
SMART Mode = Mode 6
Enable LED Header = No
LED Show Drive Activity = No
Dirty LED Shows Drive Activity = No
EnableCrashDump = No
Disable Online Controller Reset = No
Treat Single span R1E as R10 = No
Power Saving option = Enable
TTY Log In Flash = No
Auto Enhanced Import = No
Enable Shield State = No
Time taken to detect CME = 60 sec
Capabilities :
============
Supported Drives = SAS, SATA, NVMe
Enable JBOD = Yes
Max Parallel Commands = 4992
Max SGE Count = 128
Max Data Transfer Size = 32 sectors
Max Strips PerIO = 0
Max Configurable CacheCade Size = 0
Min Strip Size = 512Bytes
Max Strip Size = 512Bytes
Scheduled Tasks = NA
Secure Boot :
===========
Secure Boot Enabled = Yes
Controller in Soft Secure Mode = No
Controller in Hard Secure Mode = Yes
Key Update Pending = No
Remaining Secure Boot Key Slots = 7
Security Protocol properties :
============================
Security Protocol = None
Enclosure Information :
=====================
------------------------------------------------------------------
EID State Slots PD PS Fans TSs Alms SIM ProdID VendorSpecific
------------------------------------------------------------------
0 OK 8 8 0 0 0 0 0 VirtualSES
------------------------------------------------------------------
Physical Device Information :
===========================
Drive /c0/e0/s0 :
===============
---------------------------------------------------------------------------
EID:Slt DID State DG Size Intf Med SED PI SeSz Model Sp
---------------------------------------------------------------------------
0:0 1 JBOD - 7.277 TB SATA HDD - - 512B WDC WD80EFAX-68LHPN0 -
---------------------------------------------------------------------------
EID-Enclosure Device ID|Slt-Slot No|DID-Device ID|DG-DriveGroup
UGood-Unconfigured Good|UBad-Unconfigured Bad|Intf-Interface
Med-Media Type|SED-Self Encryptive Drive|PI-Protection Info
SeSz-Sector Size|Sp-Spun|U-Up|D-Down|T-Transition
Drive /c0/e0/s0 - Detailed Information :
======================================
Drive /c0/e0/s0 State :
=====================
Shield Counter = N/A
Media Error Count = N/A
Other Error Count = N/A
Predictive Failure Count = N/A
S.M.A.R.T alert flagged by drive = N/A
Drive /c0/e0/s0 Device attributes :
=================================
Manufacturer Id = ATA
Model Number = WDC WD80EFAX-68LHPN0
NAND Vendor = NA
SN = 7SGJM1SC
WWN = 5000CCA252C78D79
Firmware Revision = 83.H0A83
Raw size = 7.277 TB [0x3a3812aaf Sectors]
Coerced size = 7.277 TB [0x3a3812aaf Sectors]
Non Coerced size = 7.277 TB [0x3a3812aaf Sectors]
Device Speed = 6.0Gb/s
Link Speed = 6.0Gb/s
NCQ setting = N/A
Sector Size = 512B
Config ID = NA
Number of Blocks = 15628053167
Connector Name = C0.0 x1