I am very new to this forum but I need some guidance here if anyone could help. A few months ago, I purchased 2 LSI 9211-8I controllers that were pre-flashed to IT mode with P19 and P20 firmware on them. I have been using one of the controllers on and off for the last few months and the second one sat in the drawer until my new chassis was ready. This is where it begins.
I received my enclosure and all the parts needed to assemble it finally and I tested all components before assembly, everything worked. I installed the components into the chassis, I removed the 9211 card that I have been using from the old system and installed it, put the chassis in my rack and installed all of the drives into their sleds to go in the hot swap bays. On first powerup I was successfully able to boot into the OS, which is UnRaid, but none of the drives showed. I rebooted the system and could see the activity lights on the backplane are working but when I hit the OS no HDDs again.
I immediately thought maybe I didn’t plug something in so I removed the system from the rack and sat it on my test bench desk and opened the top to look, everything was plugged in. I went ahead and double checked everything anyway and once I was done I gave it power and internet and booted. Once booted into the OS I showed all of the drives and it was working great. I powered it down and installed in back into the rack and booted it up to find no drives again.
I did this a few times and when I took it out it worked but installed didn’t work and now it just doesn’t show drives at all. I installed the second card I had into a different system to first test the card that card worked fine until the first reboot, now no drives show. I put both card into different systems and they both show power through the LEDs on the cards but no HDDs show and no activity lights.
I have tried changing the cables to known good cables, new cables and the cables that came with the cards. I have tried known good breakout cables as well and no change. I even tried then in FreeNas, Proxmox, ESXI and CentOS.
I have tested these cards in the following systems,
Supermicro 825TQ with a Supermicro X9SRL-F ATX Server Motherboard and a E5-2665 with 16GB of ECC ram
Supermicro 836TQ with a Intel S5500BC motherboard dual x5675 CPUs 32GB ECC ram
Intel 2U chassis with a cp2600 board (not sure exact number on it) dual E5-2640s 64GB ECC ram
Norco JBOD chassis (no backplane, SATA breakout cables) Intel S2600CP2J Motherboard Dual E5-2670 SR0KX 64GB ECC ram
Sorry for the long post. Any ideas would be appreciated and welcomed. I am not sure where to go from here aside from reflashing the cards to see if that could help.
I received my enclosure and all the parts needed to assemble it finally and I tested all components before assembly, everything worked. I installed the components into the chassis, I removed the 9211 card that I have been using from the old system and installed it, put the chassis in my rack and installed all of the drives into their sleds to go in the hot swap bays. On first powerup I was successfully able to boot into the OS, which is UnRaid, but none of the drives showed. I rebooted the system and could see the activity lights on the backplane are working but when I hit the OS no HDDs again.
I immediately thought maybe I didn’t plug something in so I removed the system from the rack and sat it on my test bench desk and opened the top to look, everything was plugged in. I went ahead and double checked everything anyway and once I was done I gave it power and internet and booted. Once booted into the OS I showed all of the drives and it was working great. I powered it down and installed in back into the rack and booted it up to find no drives again.
I did this a few times and when I took it out it worked but installed didn’t work and now it just doesn’t show drives at all. I installed the second card I had into a different system to first test the card that card worked fine until the first reboot, now no drives show. I put both card into different systems and they both show power through the LEDs on the cards but no HDDs show and no activity lights.
I have tried changing the cables to known good cables, new cables and the cables that came with the cards. I have tried known good breakout cables as well and no change. I even tried then in FreeNas, Proxmox, ESXI and CentOS.
I have tested these cards in the following systems,
Supermicro 825TQ with a Supermicro X9SRL-F ATX Server Motherboard and a E5-2665 with 16GB of ECC ram
Supermicro 836TQ with a Intel S5500BC motherboard dual x5675 CPUs 32GB ECC ram
Intel 2U chassis with a cp2600 board (not sure exact number on it) dual E5-2640s 64GB ECC ram
Norco JBOD chassis (no backplane, SATA breakout cables) Intel S2600CP2J Motherboard Dual E5-2670 SR0KX 64GB ECC ram
Sorry for the long post. Any ideas would be appreciated and welcomed. I am not sure where to go from here aside from reflashing the cards to see if that could help.