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For remote access, take a look at dwservice.net. I use it for family IT help across a variety of devices and it works well.

I would use NextDNS as a DNS service from their router (instead of a Pi-Hole) and then choose the most aggressive block lists that they can live with. You can do this on a per device basis or (better) their whole home network.

Do you get reasonable performance between the 2.5G (NBASE-T) connection and 10G on the box? I read somewhere (don't remember where now) that even if the SFP adapter negotiates 2.5G on the RJ side and 10G on the SFP+ side, that because it does not contain a reasonable buffer, that you may...

As someone who recently spun up a Ruckus Unleashed WiFi network (3x 750's, 1x 720 as mesh) instead of a Unifi-based one, I would claim that the Unleashed interface is a simple, single point of management interface. The first AP (usually) becomes the master and it's IP address is the address of...