The link you posted does not say anything regarding the part (or any part) not supporting v4.
I believe that link is saying that the part numbers do not support certain firmware versions older than, not newer than.
My part Both Top & Bottom IO Book: 00FN847
I am running Xeon V3.
The link you provided lists that part as V2 only.
You listed your firmware as latest, but you are running an older version than what I listed.
While I can be wrong, it was my impression that getting the latest firmware installed on the machine prior to purchase would allow me to run the V4, which is why they flashed it.
I have not verified that yet since I only have V3s.
I think you will have good results if you upgrade your firmware to:
UEFI Pri:A9E164AUS
v5.30 Date:2022/09/14
UEFI Alt:A9E154AUS
v4.80 Date:2020/04/09
I believe that link is saying that the part numbers do not support certain firmware versions older than, not newer than.
My part Both Top & Bottom IO Book: 00FN847
I am running Xeon V3.
The link you provided lists that part as V2 only.
You listed your firmware as latest, but you are running an older version than what I listed.
While I can be wrong, it was my impression that getting the latest firmware installed on the machine prior to purchase would allow me to run the V4, which is why they flashed it.
I have not verified that yet since I only have V3s.
I think you will have good results if you upgrade your firmware to:
UEFI Pri:A9E164AUS
v5.30 Date:2022/09/14
UEFI Alt:A9E154AUS
v4.80 Date:2020/04/09