Hello
We have multiple arrays with intel DC S3500 800 Gb drives and they have been quite solid until now.
We had some strange incident this week with 2 drives reporting smart pre fail values because of capacitor failure at the same time.
We have replaced the drives, they have their age and are our of warranty but we are concerned by the following facts :
-the two drive's capacitors seem to have died at the same time, they both report a discharge time of 1 microsecond.
-the drives have a different age and wearout (one has a CVWL serial number and the other a PHWL serial number )
-both of them had a warranty period until 10/2019
-we have 50+ DC ssd's now and must have used more thant 100+ over the last yearsand never had this kind of issue until now.
-this seems to be a very rare event as there is only one mailing list post mentionning such an event
-the drives are still perfectly fine performance wise, they just have no more power loss protection.
So we are worried if this is an exceptional bad luck or if there is something to dig further at our side in the backplane or power supply of the server.
Anyone has idea what external reason could cause a capacitor failure on an intel DC S3500 SSD ?
We have multiple arrays with intel DC S3500 800 Gb drives and they have been quite solid until now.
We had some strange incident this week with 2 drives reporting smart pre fail values because of capacitor failure at the same time.
We have replaced the drives, they have their age and are our of warranty but we are concerned by the following facts :
-the two drive's capacitors seem to have died at the same time, they both report a discharge time of 1 microsecond.
-the drives have a different age and wearout (one has a CVWL serial number and the other a PHWL serial number )
-both of them had a warranty period until 10/2019
-we have 50+ DC ssd's now and must have used more thant 100+ over the last yearsand never had this kind of issue until now.
-this seems to be a very rare event as there is only one mailing list post mentionning such an event
-the drives are still perfectly fine performance wise, they just have no more power loss protection.
So we are worried if this is an exceptional bad luck or if there is something to dig further at our side in the backplane or power supply of the server.
Anyone has idea what external reason could cause a capacitor failure on an intel DC S3500 SSD ?