Hey all,
Again, no tape subforum so hopefully this is close enough.
I have a TL2000 with 2 working drives, an LTO-5 and an LTO-4. Most of my tapes are LTO-5. I got a pair of LTO-7 drives with it, but the media was too expensive. So after updating the firmware and testing them both last year with LTO-6 media (I have a standalone drive so I could justify buying the media), I figured I would sell one of them. Only one had its correct mounting sled, the dual-SAS-port variant, and its warranty sticker was intact, so that's the one I figured would make the most money. The other had no sled, but I had a spare single-port SAS sled that would work.
Well, it took months to sell, but last month, it finally did. And while I was celebrating (because LTO-7s hold their value), it was short-lived.
The buyer, a tape service company, reports that the drive failed a read test using ITDT, providing the logs. They offered to try a deep clean of the read/write head, but this didn't work, it still fails the test.
I bought an LTO-7 tape and have been desperately trying to get the other one to pass an ITDT test, but that's also faulty! Every time I try a System Test or Health Test with an LTO-7 or LTO-6 tape, the drive Aborts, ejects the tape and reports error EC 6, which seems to be Invalid Media? The JSON output from ITDT is below. The library reports Bad Tape but I guess that's just what the drive is telling it.
I cannot believe both drives are faulty. After I tested them in my TL4000 (which I've also sold), I removed them and left them in a pile in my server room, which doesn't get unusually hot or cold. There were two other faulty drives I got with my TL4000 - I'm honestly starting to think they somehow 'infected' my good drives!
I'm now terrified I will have to refund the seller a very, very needed amount of money and that's going to cause me severe problems.
I've tried:
Please tell me there's a simple fix...!
Any help appreciated!
Thanks,
Gargravarr
Again, no tape subforum so hopefully this is close enough.
I have a TL2000 with 2 working drives, an LTO-5 and an LTO-4. Most of my tapes are LTO-5. I got a pair of LTO-7 drives with it, but the media was too expensive. So after updating the firmware and testing them both last year with LTO-6 media (I have a standalone drive so I could justify buying the media), I figured I would sell one of them. Only one had its correct mounting sled, the dual-SAS-port variant, and its warranty sticker was intact, so that's the one I figured would make the most money. The other had no sled, but I had a spare single-port SAS sled that would work.
Well, it took months to sell, but last month, it finally did. And while I was celebrating (because LTO-7s hold their value), it was short-lived.
The buyer, a tape service company, reports that the drive failed a read test using ITDT, providing the logs. They offered to try a deep clean of the read/write head, but this didn't work, it still fails the test.
I bought an LTO-7 tape and have been desperately trying to get the other one to pass an ITDT test, but that's also faulty! Every time I try a System Test or Health Test with an LTO-7 or LTO-6 tape, the drive Aborts, ejects the tape and reports error EC 6, which seems to be Invalid Media? The JSON output from ITDT is below. The library reports Bad Tape but I guess that's just what the drive is telling it.
JSON:
{
"ITDT HEADER": {
"START TIME": "Fri Feb 10 15:29:46.846 2023" ,
"PROGRAM NAME": "ITDT-SE" ,
"PROGRAM VERSION": "9.5.0.20210517" ,
"OPERATING SYSTEM": "Linux" ,
"OPERATING VERS": " Release: 5.10.0-21-amd64 Version:#1 SMP Debian 5.10.162-1 (2023-01-21)" ,
"SYSTEM INFO": " Systemname:Linux Nodename: athena MachineType:x86_64" ,
"TAPE DEVICE NAME": "/dev/sg0" ,
"TAPE DRIVER VERSION": "LinuxDefault" ,
"PID NAME": "PID_SYSTEM_TEST" ,
"SERIAL_NO": "10WT015623" ,
"MODEL_NAME": "ULT3580-HH7" ,
"MICROCODE": "J4D1" ,
"DEVICE TYPE": "TAPE" ,
"DRIVE INTERFACE TYPE": "SAS" ,
"HOST ID": 0 ,
"BUS ID": 0 ,
"SCSI ID": 3 ,
"LUN ID": 0
} ,
"ITDT DISPOSITION": {
"START TIME": "Fri Feb 10 15:29:50.563 2023" ,
"DIAG RESULT": "ABORTED" ,
"DIAG CODE": "EC 6" ,
"DIAG STEP ID": "INIT DRIVE" ,
"COMMENTS": ""
} ,
"INIT DRIVE": {
"START TIME": "Fri Feb 10 15:29:46.853 2023" ,
"TEST RESULT": "ABORTED" ,
"RESULT CODE": "EC 6" ,
"SERIAL_NO": "10WT015623" ,
"MODEL_NAME": "ULT3580-HH7" ,
"MICROCODE": "J4D1" ,
"data": [
{
"HBAPropertyText": "Driver" ,
"HBAPropertyValue": "mpt2sas"
} ]
}
}
I'm now terrified I will have to refund the seller a very, very needed amount of money and that's going to cause me severe problems.
I've tried:
- LTO-6 and LTO-7 tapes, the former from a standalone drive which R/W some test data successfully
- Downgrading and upgrading the firmware
- Different hosts with different HBAs
Please tell me there's a simple fix...!
Any help appreciated!
Thanks,
Gargravarr