Last night I booted a new Chelsio T4 and the Chelsio driver package on the system auto-updated the card's firmware during boot. This morning after another reboot the card is dead:
I've made a little progress, unloading and reloading the driver gets the card up in debug mode:
and later
I've tried manually reloading firmware:
But on reboot the card is still dead.
Anyone know how to fix this? I've been waiting for Chelsio support to return my emails on another subject for about a week, so I doubt there's much hope in help from them.
Edit: I have a second functional card here, though it's a T420-CR not an T420-LL-CR. If there's any way to dump what I need from the second card I'm happy to give it a try.
Edit 2: Chelsio support actually wrote back and requested a dump from the card, that was several days ago and I'm waiting on further communication.
Code:
root@ted:~# dmesg | grep cxgb4
[ 3.937944] cxgb4 0000:01:00.0: enabling device (0000 -> 0002)
[ 3.938325] cxgb4 0000:01:00.0: Could not fetch port params
[ 3.938416] cxgb4 0000:01:00.1: enabling device (0000 -> 0002)
[ 3.938627] cxgb4 0000:01:00.1: Could not fetch port params
[ 3.938705] cxgb4 0000:01:00.2: enabling device (0000 -> 0002)
[ 3.938925] cxgb4 0000:01:00.2: Could not fetch port params
[ 3.939002] cxgb4 0000:01:00.3: enabling device (0000 -> 0002)
[ 3.939216] cxgb4 0000:01:00.3: Could not fetch port params
[ 3.939294] cxgb4 0000:01:00.4: enabling device (0000 -> 0002)
[ 3.939706] cxgb4 0000:01:00.4: Firmware reports adapter error: During Device Preparation
[ 3.939783] cxgb4 0000:01:00.4: could not connect to FW, error -6
Code:
root@ted:~# lspci -tv
-[0000:00]-+-00.0 Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Root Complex
+-00.2 Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) I/O Memory Management Unit
+-01.0 Advanced Micro Devices, Inc. [AMD/ATI] Kaveri [Radeon R7 Graphics]
+-01.1 Advanced Micro Devices, Inc. [AMD/ATI] Kaveri HDMI/DP Audio Controller
+-02.0 Advanced Micro Devices, Inc. [AMD] Device 1424
+-02.1-[01]--+-00.0 Chelsio Communications Inc T420-CR Unified Wire Ethernet Controller
| +-00.1 Chelsio Communications Inc T420-CR Unified Wire Ethernet Controller
| +-00.2 Chelsio Communications Inc T420-CR Unified Wire Ethernet Controller
| +-00.3 Chelsio Communications Inc T420-CR Unified Wire Ethernet Controller
| +-00.4 Chelsio Communications Inc T420-CR Unified Wire Ethernet Controller
| +-00.5 Chelsio Communications Inc T420-CR Unified Wire Storage Controller
| +-00.6 Chelsio Communications Inc T420-CR Unified Wire Storage Controller
| \-00.7 Chelsio Communications Inc Device 0000
+-03.0 Advanced Micro Devices, Inc. [AMD] Device 1424
+-03.2-[02]----00.0 Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
+-04.0 Advanced Micro Devices, Inc. [AMD] Device 1424
+-10.0 Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller
+-10.1 Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller
+-11.0 Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode]
+-12.0 Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller
+-12.2 Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller
+-13.0 Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller
+-13.2 Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller
+-14.0 Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller
+-14.1 Advanced Micro Devices, Inc. [AMD] FCH IDE Controller
+-14.2 Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller
+-14.3 Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge
+-14.4-[03]--
+-18.0 Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 0
+-18.1 Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 1
+-18.2 Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 2
+-18.3 Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 3
+-18.4 Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 4
\-18.5 Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 5
Code:
[ 390.981065] pps_core: LinuxPPS API ver. 1 registered
[ 390.981068] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti <giometti@linux.it>
[ 390.982759] PTP clock support registered
[ 391.021623] Chelsio T4/T5/T6 Non-Offload Network Driver - version 3.8.0.2
[ 391.022950] cxgb4 0000:01:00.4: Firmware reports adapter error: During Device Preparation
[ 391.023033] cxgb4 0000:01:00.4: Firmware failed to return Configuration Space register 16, err = 6
[ 391.023042] cxgb4 0000:01:00.4: Firmware reports adapter error: During Device Preparation
[ 391.023106] cxgb4 0000:01:00.4: Firmware reports adapter error: During Device Preparation
[ 391.023169] cxgb4 0000:01:00.4: could not connect to FW, error 6
[ 391.023218] cxgb4 0000:01:00.4: Adapter initialization failed, error 6. Continuing in debug mode
[ 391.031812] DMA buffer at bus address 0x2cb840000, virtual 0xffff8c8dcb840000
[ 391.031851] cxgb4 0000:01:00.4: Chelsio T420-LL-CR rev 2
[ 391.031854] cxgb4 0000:01:00.4: S/N: -, P/N: 110114640C0
[ 391.031856] cxgb4 0000:01:00.4: No firmware loaded
[ 391.031858] cxgb4 0000:01:00.4: No bootstrap loaded
[ 391.031860] cxgb4 0000:01:00.4: No TP Microcode loaded
[ 391.031862] cxgb4 0000:01:00.4: No Expansion ROM loaded
[ 391.031865] cxgb4 0000:01:00.4: Serial Configuration version: 0x0
[ 391.031867] cxgb4 0000:01:00.4: VPD version: 0x0
[ 391.031871] cxgb4 0000:01:00.4: Configuration: NIC , non-Offload capable
[ 391.031873] eth0: Chelsio T420-LL-CR (eth0) BASE-Fiber_XFI
[ 391.036091] cxgb4 0000:01:00.4 enp1s0f4: renamed from eth0
Code:
[ 478.022438] cxgb4 0000:01:00.4: Firmware reports adapter error: During Device Preparation
Code:
root@ted:/lib/firmware/cxgb4# cxgbtool enp1s0f4 loadcfg t4-config.txt
root@ted:/lib/firmware/cxgb4# cxgbtool enp1s0f4 loadfw t4fw-1.20.8.0.bin
root@ted:/lib/firmware/cxgb4# ethtool -i enp1s0f4
driver: cxgb4
version: 3.8.0.2
firmware-version: 1.20.8.0, TP 0.0.0.0
expansion-rom-version:
bus-info: 0000:01:00.4
supports-statistics: yes
supports-test: no
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: no
Anyone know how to fix this? I've been waiting for Chelsio support to return my emails on another subject for about a week, so I doubt there's much hope in help from them.
Edit: I have a second functional card here, though it's a T420-CR not an T420-LL-CR. If there's any way to dump what I need from the second card I'm happy to give it a try.
Edit 2: Chelsio support actually wrote back and requested a dump from the card, that was several days ago and I'm waiting on further communication.
Last edited: