Hello everyone,
I just got new parts to upgrade my system. I ordered a SuperMicro X11SPH-nCTPF motherboard, an Intel Xeon Silver 4114 CPU, and some 32GB DD4 2400 RDIMMS. Everything arrived today but I'm having a problem.
When I connect power to the board, the BMC starts up and I see the heartbeater lights flashing. I can connect to the IPMI and change settings.
The problem is when I actually try to turn on the machine with either the physical power button or via IPMI. Nothing happens. No fans start, no error beeps on the speakers, nothing. The IPMI gui still says the system is "Off".
I've tried the following:
* Verified CPU is installed in correct orientation
* Taking the board out of chassis and putting it on a wood table, to ensure no shorts.
* Removing all of the RAM, and also trying a few dims at a time.
* Using a different PSU (the current one has been running in production for a long time, so that likely is not it.)
* Clearing CMOS
I'm running out of ideas. At this point, the issue has to be either with the motherboard or the CPU. The manual suggests running it without any RAM installed and if you still get no error beeps replacing the motherboard. CPU's rarely fail so I would bet the motherboard would be the issue.
I don't have any other Xeon Scalable gear to be able to independently test the mobo and CPU. I'm worried to send the mobo in for RMA and then have them test it and find out its ok and then end up charging me for it.
Does anyone have any suggestions for other things I might try before sending something back?
Thanks!
I just got new parts to upgrade my system. I ordered a SuperMicro X11SPH-nCTPF motherboard, an Intel Xeon Silver 4114 CPU, and some 32GB DD4 2400 RDIMMS. Everything arrived today but I'm having a problem.
When I connect power to the board, the BMC starts up and I see the heartbeater lights flashing. I can connect to the IPMI and change settings.
The problem is when I actually try to turn on the machine with either the physical power button or via IPMI. Nothing happens. No fans start, no error beeps on the speakers, nothing. The IPMI gui still says the system is "Off".
I've tried the following:
* Verified CPU is installed in correct orientation
* Taking the board out of chassis and putting it on a wood table, to ensure no shorts.
* Removing all of the RAM, and also trying a few dims at a time.
* Using a different PSU (the current one has been running in production for a long time, so that likely is not it.)
* Clearing CMOS
I'm running out of ideas. At this point, the issue has to be either with the motherboard or the CPU. The manual suggests running it without any RAM installed and if you still get no error beeps replacing the motherboard. CPU's rarely fail so I would bet the motherboard would be the issue.
I don't have any other Xeon Scalable gear to be able to independently test the mobo and CPU. I'm worried to send the mobo in for RMA and then have them test it and find out its ok and then end up charging me for it.
Does anyone have any suggestions for other things I might try before sending something back?
Thanks!
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