vCenter 6.7 - html5 client - 404 error page not found

Discussion in 'VMware, VirtualBox, Citrix' started by Tom5051, May 4, 2018.

  1. Tom5051

    Tom5051 Active Member

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    Anyone else upgraded from 6.5 to 6.7 and had issues with the html5 client? Did so today and found the following issue:

    Can login to the web client and everything is working correctly however when I click on the "Launch vSphere Client (HTML5)" button I get a 404 error - page not found.
    Untitled.png
    Any ideas what could be causing this?

    Running on a vCenter is installed on a Server 2016 VM, not an appliance.
     
    #1
  2. pricklypunter

    pricklypunter Well-Known Member

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    Tried accessing it directly using https://IPAddress ?
    I'm thinking maybe dns is being blocked somewhere...
     
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  3. Tom5051

    Tom5051 Active Member

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    nah don't think it is DNS related as the web client works.
    Anyway I found that ESXi 6.7 won't work with any of the Adaptec Cim provider versions so I had to revert back to 6.5 U2.
    Restored the vCenter 6.5 server and HTML5 works again.
    Weird because the updater did not report any errors.
     
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  4. MathewH

    MathewH New Member

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    Tom5051,
    I had the same issue and searched google and found your post. After I reviewed more search results I cam across this VM KB:
    VMware Knowledge Base

    It's old and doesn't really pertain to my exact issue, but the resolution worked for me. I was using Chrome 66 and just needed to clear all browser history data and now I don't get the 404 error after my upgrade from 6.5 to 6.7.

    Hope this helped.

    Thanks,
    Mathew
     
    #4
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