Updating the HGST HDD & SSD firmware

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weaker

New Member
Dec 19, 2024
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Sorry for being a nuisance. My updated WUH721818ALE6L4 works fine with PCGNW870, however on hddguru files I find a PCGNW8C2 from July 2025 (not uploaded by you). Do you @napalm_atx by any chance know whether I could update the drive also to this version or is it only for newer drive revisions? I find it strange that there would be an update after such a long while.
 
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ctark

New Member
Sep 14, 2025
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Hello All (especially our expert napalm_atx!)

I have two HUH721010AL4200 drives (Firmware revision J6R2 and J6R5) (IBM Branded)
I am trying to flash LEGNA3S0 on them but I get an error and failure.

Am I correct in assuming this is OEM firmware on it and I can not upgrade it?
 
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hardwaretuner

New Member
Feb 7, 2024
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ElCoyote_ said:
New firmware obtained from WDC/HGST/Sandisk after multiple support calls:

P/N: 0B40379

=== START OF INFORMATION SECTION ===
Vendor: WDC
Product: WUSTR1515ASS201
Revision: B969

Firmware B925 has a known early fail issue, resolved by updating to B969.
Advisory: High Grade Dedicated Servers - Upgrading your SSD SAS Western Digital SS530 firmware

Firmware BIN added to my HGST SSD archive: Dropbox

# ls -la *bin
-rw-r--r--. 1 root root 2572288 Jul 17 11:35 BPGNB969.bin
Click to expand...
searching for newer Firmware than A900


Vendor: WDC
Product: WUSTR1515ASS200
P/N: 0B40378
Revision: A900

only match found, was on DELL site with K968 for WUSTR1515ASS200 drives, but thats no solution right?
 
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986box

Active Member
Oct 14, 2017
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I picked up 2 HP labeled HGST SAS drives. hugo was not able to update the firmware. Error is Reason: Device failed to update firmware.

Both drives are HUH721010AL5204. Previously. I was able updated a HGST drive without issue.

HP firmware update tool also failed to update the drives.

Code: 
    Device Drive 2YG4B2YD (Generic HBA Avago Adapter, SAS3 3008 Fury -StorPort in Slot ATTR_VALUE_SLOT_UNKNOWN) of type 11 failed to flash

Code: 
     Manuf.       Model               Serial                Interface       Capacity  Type  Firmware
----------------------------------------------------------------------------------------------------
  1) HGST         MB010000JWAYK       2YG4B2YD              SAS             10000 GB  HDD   HPD4
        HGST Firmware: LHHFC38G
  2) HGST         MB010000JWAYK       2YHRPT2D              SAS             10000 GB  HDD   HPD6
        HGST Firmware: LHHFC9D0
 
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Rhartman1109

New Member
Nov 22, 2025
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Hi, Some great advice through this thread. I have combed through but still confused about what exactly is going on with some drives i recently picked up.
I have 5 DellEMC Branded 0F27433 HUH721010AL4205 10TB hard drives according to the sticker. They show up in IDRAC and under Hugo as H5H72101CLAR10T0 with firmware D614 and 2 of the drives are acting strangely. I was unable to find anything through Dell for these drives and attempting to update to the Hitachi LHGNDB01 firmware listed for the HUH721010AL4205 fails. Any help would be greatly appreciated. Thank you
 
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mustamyy

New Member
Dec 3, 2022
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hardwaretuner said:
Since i found this paper, i think it should be a *69 file

https://last-public-ovh-baremetal.snap.mirrors.ovh.net/hardware/SS530/PCN-005196-A01.pdf

or something close to it.
Click to expand...
I'm also looking for BPGNA969 for WD Ultrastar SS530 WUSTR6432ASS200. I was able to upgrade to A957 with storcli, but upgrade to B969 fails.
I was wondering, if the file could be modified manually, as we have A/B/C versions of release 957 in napalm_atx's mega folder, as well as B969. There is a block of about 260 bytes difference between the A/B/C files, plus few other single byte differences, which seem to clearly indicate the version. But chatgpt was against trying to modify the B969 file so that it would pass as type A firmware. From what I gathered these differences are outside of CRC or signed areas, but I have no experience in this sort of stuff.
Also compared the Dell K968 file, it's different from B969.

After the copyright notice there are these sequences that contain the version:
Code: 
A957 00 10 00 00 74 02 00 00 08 0F 01 01 FF FF FF FF 01 02 03 00 8C 04 CA FF 12 24
B957 00 10 00 00 74 02 00 00 08 0F 02 01 FF FF FF FF 01 02 03 00 8C 04 C9 FF 12 24
C957 00 10 00 00 74 02 00 00 08 0F 00 01 FF FF FF FF 01 02 03 00 8C 04 CB FF 12 24
B969 00 10 00 00 74 02 00 00 08 0F 02 01 FF FF FF FF 01 02 03 00 91 04 C9 FE 12 24
K968 00 10 00 00 74 02 10 00 08 0F 01 01 FF FF FF FF 01 01 03 00 91 04 BA FE 12 24
 
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986box

Active Member
Oct 14, 2017
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napalm_atx said:
Just download this https://support.hpe.com/connect/s/s...tes&softwareId=MTX_1bcccb09c3c64b06bb053fcaae and extract HLIBRHsseFD6.rel file, than you can flash this file with hugo
Click to expand...
Thank you @napalm_atx! Update works. Just no change from previous version.

Code: 
Attempting to update Firmware on 1 Devices...

Update Successful on device: 2YHRPT2D

WARNING: Firmware on device 2YHRPT2D did not change from previous version.

Update successful on 1 devices.
Power cycling of updated devices is recommended.
 
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mrjayviper

Member
Jul 28, 2017
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Hello, I want to update the firmware of my HC520 but unsure where to get the update application?

It's a HUH721212AL5204 according smartctl. I only have linux. (can I use wdckit?)

Thank you.
 
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shpitz461

Active Member
Sep 29, 2017
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I've got an odd case where two of my 18TB HC550 drives show the following capacity:
=== START OF INFORMATION SECTION ===
Vendor: WDC
Product: WUH721818AL5204
Revision: DS06
Compliance: SPC-5
User Capacity: 17,874,580,144,128 bytes [17.8 TB]
Logical block size: 4096 bytes
Formatted with type 2 protection
8 bytes of protection information per logical block
LU is fully provisioned
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Logical Unit id: 0x5000cca28xxxxxx
Serial number: 3Wxxxxxx
Device type: disk
Transport protocol: SAS (SPL-4)
Local Time is: Mon Feb 2 21:48:05 2026 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Temperature Warning: Enabled
Click to expand...
While the other two drives of the same exact model show a different user capacity:
=== START OF INFORMATION SECTION ===
Vendor: WDC
Product: WUH721818AL5204
Revision: C6A0
Compliance: SPC-5
User Capacity: 18,000,207,937,536 bytes [18.0 TB]
Logical block size: 4096 bytes
LU is fully provisioned
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Logical Unit id: 0x5000cca2bxxxxxx
Serial number: 4Bxxxxxxx
Device type: disk
Transport protocol: SAS (SPL-4)
Local Time is: Mon Feb 2 21:48:12 2026 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Temperature Warning: Enabled
Click to expand...
When I try to create a ZFS RAIDZ1 with all 4 drives, it fails with exit code 1.

Is there any way I can fix that? Do I need to make their user capacity equal? If so, how?

Thanks
 
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