[Update: Seller Complaints Accumulating] HGST Ultrastar He10 - 10TB @ $129.95

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n17ikh

Member
Jul 12, 2019
62
61
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I bought one of these from the same seller last week-ish when they were still $150.

The SMART output if anyone is interested:

Code:
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.11.22-1-pve] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               HGST
Product:              HUH721010AL4200
Revision:             A21D
Compliance:           SPC-4
User Capacity:        10,000,831,348,736 bytes [10.0 TB]
Logical block size:   4096 bytes
LU is fully provisioned
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000cca25152fe04
Serial number:        7PHGMXSC
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Fri Oct  8 16:20:45 2021 PDT
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled
Read Cache is:        Enabled
Writeback Cache is:   Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Current Drive Temperature:     21 C
Drive Trip Temperature:        85 C

Manufactured in week 51 of year 2016
Specified cycle count over device lifetime:  50000
Accumulated start-stop cycles:  49
Specified load-unload count over device lifetime:  600000
Accumulated load-unload cycles:  1381
Elements in grown defect list: 0

Vendor (Seagate Cache) information
  Blocks sent to initiator = 26157710105903104

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:          0       41         0        41   10844152     153409.044           0
write:         0       24         0        24     349569     658509.561           0
verify:        0        0         0         0     117434          0.018           0

Non-medium error count:        0

SMART Self-test log
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background short  Completed                   -     124                 - [-   -    -]

Long (extended) Self-test duration: 65535 seconds [1092.2 minutes]

Background scan results log
  Status: scan is active
    Accumulated power on time, hours:minutes 32358:25 [1941505 minutes]
    Number of background scans performed: 155,  scan progress: 0.00%
    Number of background medium scans performed: 155

Protocol Specific port log page for SAS SSP
relative target port id = 1
  generation code = 1
  number of phys = 1
  phy identifier = 0
    attached device type: expander device
    attached reason: unknown
    reason: unknown
    negotiated logical link rate: phy enabled; 3 Gbps
    attached initiator port: ssp=0 stp=0 smp=1
    attached target port: ssp=0 stp=0 smp=1
    SAS address = 0x5000cca25152fe05
    attached SAS address = 0x5001940000fb023f
    attached phy identifier = 14
    Invalid DWORD count = 0
    Running disparity error count = 0
    Loss of DWORD synchronization = 0
    Phy reset problem = 0
    Phy event descriptors:
     Invalid word count: 0
     Running disparity error count: 0
     Loss of dword synchronization count: 0
     Phy reset problem count: 0
relative target port id = 2
  generation code = 1
  number of phys = 1
  phy identifier = 1
    attached device type: no device attached
    attached reason: unknown
    reason: power on
    negotiated logical link rate: phy enabled; unknown
    attached initiator port: ssp=0 stp=0 smp=0
    attached target port: ssp=0 stp=0 smp=0
    SAS address = 0x5000cca25152fe06
    attached SAS address = 0x0
    attached phy identifier = 0
    Invalid DWORD count = 0
    Running disparity error count = 0
    Loss of DWORD synchronization = 0
    Phy reset problem = 0
    Phy event descriptors:
     Invalid word count: 0
     Running disparity error count: 0
     Loss of dword synchronization count: 0
     Phy reset problem count: 0
It has a few accumulated write errors, so I don't know that I would consider it "grade A". However, it passed my pre-clear tests and didn't accumulate any more write errors, so I put it in service.

Recently (yesterday), I flashed an updated firmware from Cisco; now the drive thinks it's the HUH721010AL42C0, as the 4200 and 42C0 firmwares were identical. See my post here: https://forums.servethehome.com/ind...gst-hdd-ssd-firmware.22381/page-4#post-316580. It's too early to tell whether it's solved the power-on reset errors on delayed read I've been seeing, but I'm running a RAID scrub, which typically results in a few drive timeouts, so if that finishes without error I'll declare it good.
 
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Markess

Well-Known Member
May 19, 2018
1,146
761
113
Northern California
When I hear things like this it definitely makes me not want to shop on Newegg. Thanks for the info- will definitely pass on the Newegg purchase.
It's not just newegg though, any 'marketplace' site has scammers in it, especially if they're co-mingling inventory like one particular one does...
I've not had any issues, including returns, with items sold and shipped by Newegg. The issue, IMO, is with the Marketplace. There, I think that Newegg doesn't seem to do any vetting of the sellers at all, and the buyer protection doesn't seem to be as robust or mature as what you can get via Ebay (at least in the U.S.). Just my opinion. YMMV.
 
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UhClem

just another Bozo on the bus
Jun 26, 2012
435
248
43
NH, USA
My last order from newegg was knock off jabra earbuds. Seller quickly refunded when I complained, but how many people don't complain?
"You can fool some of the people some of the time -- and that's enough to make a decent living."
-- W. C. Fields
 
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FlorianZ

Active Member
Dec 10, 2019
173
220
43
I just received two of the drives from the eBay listing. They were nicely packaged. Physically look new, not even scratches from drive bay insertion or anything like that. Around 27500 power-on hours, no recorded ECC errors out of the box. Haven't subjected them to badblocks yet, but so far so good. Might even grab a third one.
 
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llowrey

Active Member
Feb 26, 2018
167
138
43
I received 4 and they all survived my 3-day torture test. My experience has mirrored that of the others on this thread. These are good drives at a great price.

Here's a the output from smartctl:

Code:
=== START OF INFORMATION SECTION ===
Vendor:               HGST
Product:              HUH721010AL4200
Revision:             A21D
Compliance:           SPC-4
User Capacity:        10,000,831,348,736 bytes [10.0 TB]
Logical block size:   4096 bytes
LU is fully provisioned
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x################
Serial number:        ########
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Thu Oct 21 12:57:21 2021 EDT
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Current Drive Temperature:     39 C
Drive Trip Temperature:        85 C

Accumulated power on time, hours:minutes 33384:39
Manufactured in week 43 of year 2016
Specified cycle count over device lifetime:  50000
Accumulated start-stop cycles:  17
Specified load-unload count over device lifetime:  600000
Accumulated load-unload cycles:  1396
Elements in grown defect list: 0

Vendor (Seagate Cache) information
  Blocks sent to initiator = 28843668886519808

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:          0        0         0         0    9107164     159106.881           0
write:         0        0         0         0      95766     713970.657           0
verify:        0        0         0         0      40974          0.046           0

Non-medium error count:        0

SMART Self-test log
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background short  Completed                   -       6                 - [-   -    -]

Long (extended) Self-test duration: 65535 seconds [1092.2 minutes]
 

Subatomic

New Member
Mar 23, 2020
25
9
3
HGST Ultrastar He10 - 10TB (HUH721010AL4200)

I'd been watching these @ $149.95 for a while, early this week seller bumped the price up on some of their 5 and 10 lot listings to match that per drive price but Wed dropped the single drive listing to the current price. The batch I've ordered should arrive Tues, listing presently indicates 10+ avail 530 sold. Mention of 1yr warranty but no indication if that is remaining manufacturer or seller's own for what that may be worth?
I purchased 6 of these for my NAS running TruNAS. They came professionally packaged and have been running in a raidz2 configuration for about a week with no problems.
 

unmesh

Active Member
Apr 17, 2017
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Is there a simpler way for me to add them to my mini-tower which only has SATA ports than buying a SAS HBA?

Thanks
 

FlorianZ

Active Member
Dec 10, 2019
173
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Is there a simpler way for me to add them to my mini-tower which only has SATA ports than buying a SAS HBA?
What do you mean with "simpler"? Do you have constraints (e.g., physical space, available PCIe slots) that would prevent you from adding a HBA? Adding one is pretty simple, and a SAS2 (these spinners won't max it out) HBA can be had for a reasonable price too.
 

unmesh

Active Member
Apr 17, 2017
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Thanks @cesmith9999 and @FlorianZ

My Lenovo TS140 motherboard has a M.2 NVMe carrier in one of its x16 physical PCIe x16 slots and a quad gig NIC in the other, leaving only a PCIe x1 open. I was hoping that there was a SATA-controller-to-SAS-drive adapter but apparently not.

Maybe the Xeon E-2300 based mini tower servers will go on sale soon!
 

tozmo

Active Member
Feb 1, 2017
142
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The H1110 can work in x1. It's x4 but I have one in x1. I don't use it for high performance, just storage drives
 

cesmith9999

Well-Known Member
Mar 26, 2013
1,417
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Are you using all 4 ports on your quad nic? if not, you could put this card in the 1x slot

is PCIe slot 2 (1x) open ended?

Chris
 
Last edited:

llowrey

Active Member
Feb 26, 2018
167
138
43
Care to share what your burn in test is?
It's custom code I wrote which writes random data sequentially, reads it back and verifies it (hash) sequentially, then writes random 4k blocks for 6hrs and then reads them randomly to verify. I figure the first sequential pass would reveal bad/weak sectors and the random access would shake things enough to reveal any mechanical issues (dropped or abuse during shipping).
 
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unmesh

Active Member
Apr 17, 2017
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Are you using all 4 ports on your quad nic? if not, you could put this card in the 1x slot

is PCIe slot 2 (1x) open ended?

Chris
Unfortunately, the 1x slot connector is a closed one.

I'm not using all the NIC ports so getting a 1x dual-port NIC is a possibility though those seem to be hard to find.

What HBA would I be looking for? From the casual reading that I've done, people seem to be reflashing cards.

Or I could just buy WD SATA Reds and call it a day :)
 

DRW

New Member
May 1, 2021
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Or I could just buy WD SATA Reds and call it a day :)
Probably your easiest and cheapest option. Unless you just want to mess with HBAs and stuff for fun. SAS is nice for attaching dozens/hundreds of drives. Why did you want to use SAS drives anyway? Just price?