Considering that STH consist of a good mix of professionals and enthusiast, I'm not sure where else to post this question.
What is your experience with Tyan customer support?
I have a ticket open that's processing from November 26 for a Tomcat HX S8030 (S8030GM4NE-2T), so I called tech support at 510-440-8080 and regional at 510-651-8868 to no avail as everything goes to voicemail.
It is an awesome board, but the Tomcat is showing a failure at P0_UMC2_CH_D0; during POST it throws a "WARNING: P0_UMC2_CH_D0 has failed. It has been disabled."
The PMU training error persist with any of the following troubleshooting: (1) used memory on the QVL, (2) rearranged/swapped memory locations and configuration settings, (3) reseated the CPU, (4) tried a different CPU, and (5) tried different memory.
Both sets of memory and both processors work fine with a Supermico motherboard and does not report any errors, so I assume the Tyan motherboard is malfunctioning. The questionable DIMM slot works after many reboots, but its hit or miss. I assume the socket could be the problem.
What is your experience with Tyan customer support?
I have a ticket open that's processing from November 26 for a Tomcat HX S8030 (S8030GM4NE-2T), so I called tech support at 510-440-8080 and regional at 510-651-8868 to no avail as everything goes to voicemail.
It is an awesome board, but the Tomcat is showing a failure at P0_UMC2_CH_D0; during POST it throws a "WARNING: P0_UMC2_CH_D0 has failed. It has been disabled."
The PMU training error persist with any of the following troubleshooting: (1) used memory on the QVL, (2) rearranged/swapped memory locations and configuration settings, (3) reseated the CPU, (4) tried a different CPU, and (5) tried different memory.
Both sets of memory and both processors work fine with a Supermico motherboard and does not report any errors, so I assume the Tyan motherboard is malfunctioning. The questionable DIMM slot works after many reboots, but its hit or miss. I assume the socket could be the problem.