Troubleshooting help needed: Server goes unresponsive.

Discussion in 'Solaris, Nexenta, OpenIndiana, and napp-it' started by Geeksareus, Sep 16, 2015.

  1. Geeksareus

    Geeksareus New Member

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    I inherited this system a year and a half ago. I have learned a ton since then, but still I feel like a novice. I have a 2 in 1 custom built unit that has openindiana/napp-it on one side and esxi with windows server and active directory on the other. I have four setups like this and three of them seem to work without much difficulty. But one is giving me fits and goes unresponsive randomly. I am unable to access it through ssh and webgui. All SMB and NFS stores don't show up and the unit requires a reboot to get everything back up and running.
    Where do I look first to start the troubleshooting process?
     
    #1
  2. gea

    gea Well-Known Member

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    I would first check for a bad disk, cabling or backplane problem.

    - napp-it menu system > log or system > fault or menu pool (soft, hard, transfer errors)
    - napp-it menu disks > smartinfo > short smart check of disks
     
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    Jeggs101 and Geeksareus like this.
  3. Geeksareus

    Geeksareus New Member

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    Here is the log from today (it failed today)
    Sep 16 14:09:46.4538 ireport.os.sunos.panic.savecore_failure
    Sep 16 17:14:16.3748 resource.sysevent.EC_iSCSI.ESC_static_start
    Sep 16 17:14:16.3748 resource.sysevent.EC_iSCSI.ESC_static_end
    Sep 16 17:14:16.3748 resource.sysevent.EC_iSCSI.ESC_send_targets_start
    Sep 16 17:14:16.3748 resource.sysevent.EC_iSCSI.ESC_send_targets_end
    Sep 16 17:14:16.3748 resource.sysevent.EC_iSCSI.ESC_slp_start
    Sep 16 17:14:16.3748 resource.sysevent.EC_iSCSI.ESC_slp_end
    Sep 16 17:14:16.3748 resource.sysevent.EC_iSCSI.ESC_isns_start
    Sep 16 17:14:16.3748 resource.sysevent.EC_iSCSI.ESC_isns_end​
    There are a couple more from the past month
    Aug 26 09:00:12.1351 ireport.os.sunos.panic.savecore_failure
    Sep 01 09:49:15.1476 ireport.os.sunos.panic.savecore_failure​
     
    #3
  4. Geeksareus

    Geeksareus New Member

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    I did the smart check on the disks and it looks like one of them did come back as bad. Thanks for your help!
     
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  5. Jeggs101

    Jeggs101 Well-Known Member

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    That's great.
     
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