LSI SAS3408 9400-8e potential fraud card? Help unable to flash fw.

Notice: Page may contain affiliate links for which we may earn a small commission through services like Amazon Affiliates or Skimlinks.
BoGs

BoGs

Active Member
Feb 18, 2019
253
76
28
I purchased a 9400-8e and have been trying to update the firmware file to P24 from broadcom. I keep getting firmware flashimage is invalid. I have tried jumping J4 and try flashing in EFI and still same errors.

I am thinkings its fraud because the FW version is 07.00.01.00 and there is no official version for it.

Code: 
CLI Version = 007.2307.0000.0000 July 22, 2022
Operating system = Linux 6.12.94+deb13-amd64
Controller = 0
Status = Success
Description = None

Product Name = HBA 9400-8e
Serial Number = xxxxxxx
SAS Address =  xxxxxx
PCI Address = 00:11:00:00
System Time = 04/13/2026 20:37:34
FW Package Build = 00.00.00.00
FW Version = 07.00.01.00
NVDATA Version = 04.06.00.08
Driver Name = mpt3sas
Driver Version = 48.100.00.00
Bus Number = 17
Device Number = 0
Function Number = 0
Domain ID = 0
Vendor Id = 0x1000
Device Id = 0xAF
SubVendor Id = 0x1414
SubDevice Id = 0x3030
Board Name = HBA 9400-8e
Board Assembly = xxxxxx
Board Tracer Number = SPxxxxxx
Security Protocol = None
Removed some info with xs.

Code: 
Mon Jan 1 03:20:04 2001: Entering MWCliRootCp::process ver=007.2307.0000.0000 July 22, 2022 copyright=2022
Mon Jan 1 03:20:04 2001: initializing the RaidManager Instance
Mon Jan 1 03:20:04 2001: Entering ITCtFlshCp::process
Mon Jan 1 03:20:04 2001: Entering ITCtFlshCp::getFileLength
Mon Jan 1 03:20:04 2001: Exiting ITCtFlshCp::getFileLength - File length:1854468
Mon Jan 1 03:20:04 2001: Entering ITUtils::getSlCtrlInfo
Mon Jan 1 03:20:04 2001: StorelibItDp::processLibCommand SL request sent
Mon Jan 1 03:20:05 2001: StorelibItDp::processLibCommand SL responded with retcode=0
Mon Jan 1 03:20:05 2001: Exiting ITUtils::getSlCtrlInfo
Mon Jan 1 03:20:05 2001: ITCtFlshCp::process - Get controller info retCode:0
Mon Jan 1 03:20:05 2001: ITCtFlshCp::process - Is controller valid:0
Mon Jan 1 03:20:05 2001: ITCtFlshCp::process - Firmware found:1
Mon Jan 1 03:20:05 2001: ITCtFlshCp::process - It's a package file
Mon Jan 1 03:20:05 2001: ITCtFlshCp::process - Signature passed
Mon Jan 1 03:20:05 2001: ITCtFlshCp::process - Is Aero image:0
Mon Jan 1 03:20:05 2001: StorelibItDp::processLibCommand SL request sent
Mon Jan 1 03:20:22 2001: StorelibItDp::processLibCommand SL responded with retcode=32772
Mon Jan 1 03:20:22 2001: Entering MWCliRootCp::handleOuput retCode=32772, DriveFull=0
Mon Jan 1 03:20:22 2001: MWCliRootCp::process processed for subtokenID=105 errorCode=-1
Mon Jan 1 03:20:22 2001: Entering MWCliRootCp::handleOuput retCode=-1, DriveFull=0
Mon Jan 1 03:20:22 2001: StorelibItDp::processLibCommand SL request sent
Mon Jan 1 03:20:22 2001: StorelibItDp::processLibCommand SL responded with retcode=0
Mon Jan 1 03:20:22 2001: StorelibItDp::processLibCommand SL request sent
Mon Jan 1 03:20:22 2001: StorelibItDp::processLibCommand SL responded with retcode=0
Mon Jan 1 03:20:22 2001: CliUefiMain::ShellAppMain command completed with retcode=255
Makes me thing that its fraud since the Is controller valid: 0?

Code: 
IT System Overview :
==================

--------------------------------------------------------------------------
Ctl Model       AdapterType   VendId DevId SubVendId SubDevId PCI Address
--------------------------------------------------------------------------
  0 HBA 9400-8e   SAS3408(B0) 0x1000  0xAF    0x1414   0x3030 00:11:00:00
--------------------------------------------------------------------------
I am at a loss of words, I do not know what to do anymore as its unable to flash no matter what I do, I even tried goin to P12 since P24 might have been too high of a jump. I tried flashing with noverchk, nosigchk, force and all unable to flash.

Please let me know if you have any ideas.
 
BoGs

BoGs

Active Member
Feb 18, 2019
253
76
28
From things I have been reading not sure how to fix this

Code: 
FW Package Build = 00.00.00.00
FW Version = 07.00.01.00
 
BoGs

BoGs

Active Member
Feb 18, 2019
253
76
28
Update I seem to have fixed it. For future reference here it is.


Seems like the previous? person failed the flash as the P7 version segfaulted so I put the efi version a usb and booted flashing the card to P7 again, then after that was a success I was able to flash to P24. Finally!!!
 
  • Like
Reactions: mattventura
BLinux

BLinux

cat lover server enthusiast
Jul 7, 2016
2,771
1,137
113
artofserver.com
Do you still have:

Code: 
Vendor Id = 0x1000
Device Id = 0xAF
SubVendor Id = 0x1414
SubDevice Id = 0x3030
The 0x1414 I believe designates this card as a Microsoft OEM card?
 
TrevorH

TrevorH

Active Member
Oct 25, 2024
264
112
43
There is no '3030' device listed under '1414' "Microsoft" in /usr/share/hwdata/pci.ids or even anything close to that (it jumps from 0x008e to 0x5353). The 1414 list only contains about 20 or so entries and none of them are similar.
 
BoGs

BoGs

Active Member
Feb 18, 2019
253
76
28
after the update properly (put it in a different system now)

Code: 
CLI Version = 007.2307.0000.0000 July 22, 2022
Operating system = Linux 6.12.73+deb13-amd64
Controller = 1
Status = Success
Description = None

Product Name = HBA 9400-8e
Serial Number = xxxxxxx
SAS Address =  xxxxxxxxx
PCI Address = 00:01:00:00
System Time = 07/25/2026 21:21:27
FW Package Build = 24.00.00.00
FW Version = 24.00.00.00
NVDATA Version = 24.00.00.10
PSOC Version = 05689001
Driver Name = mpt3sas
Driver Version = 48.100.00.00
Bus Number = 1
Device Number = 0
Function Number = 0
Domain ID = 0
Vendor Id = 0x1000
Device Id = 0xAF
SubVendor Id = 0x1000
SubDevice Id = 0x3030
Board Name = HBA 9400-8e
Board Assembly = xxxxxxx
Board Tracer Number = xxxxxxx
Security Protocol = None
 
You must log in or register to reply here.
Top Bottom