Yep...
but I no longer share images due to somebody turning me into Juniper and I almost lost my account.
Well that sucks, as it looks like - 747builder you were my only hope.
I work at an small business and we purchased 2 EX3400s back in December of 2024. After much cursing and a crash course in Junos CLI, I got both switches working reliably and installed first one and then a few weeks later the other, into our network.
For months I struggled with using SSH to connect to the second switch to manage it. Every time I connected the SSH Key changed, the only way to resolve the loss of connection was to log in with the console and reset the SSH connection (picture this: climb a 10ft ladder with a laptop and connect the usb2serial to console cable).
Which would only work once and then I would have to repeat. Short version of the story: I removed the second switch from the network and have been examining my options for remote management.
vChassis - looked like the perfect solution (and the connection between the switches would be even faster!), we purchased a compatible active QSFP+ cable and connected the 2 switches together... Both routers auto configured to make use of the interconnect!!
Except, a device connected to the 2nd switch did not get an IP address. Why? A lot of searching the internet later and trying a zeroize of both devices followed by connecting them together - I was forced to conclude: mismatched firmware versions.
On the plus side, I'm getting really good at reconfiguring an EX3400 from zero.
I contacted the vendor (reputable 2nd hand network hardware online sales), they "do not have firmware for the devices that they sell".
Searched the internet, found firmware for other Juniper devices but not for EX3400s. Even found some other devices firmware files whose MD5s match those from Juniper.
Contacted support at Juniper.net... After much back and forth, this is the answer I got:
Hi David,
Looks like those are gray market devices that were initially assigned to a Community School District in ---------------------- ------------------ USA customer, and they would need to be recertified before any support or licensing can be applied.
Attached is our Grey Market product reinstatement policy. Please take a read. We would need you to comply with the details listed before our inspections team will agree to provide a quote to bring your devices back into compliance.
Thanks,
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The policy that juniper sent me, amounts to "blanket agree to anything that we might charge you, before we help". They even specified that I will be on the hook for any and all charges regardless of whether they are able to re-certify the devices. Usually I get chocolate and flowers before things like this happen.
If anyone reading this was entertained by my story, I'm still looking for firmware that I could flash to both switches to get vchassis working.
Thank you,
David B.