Issues with Adaptec RAID 72405

[python with a hat]

MaxView can't find the controller or attached drives (3 4tb barracuda) but sudo lspci -v shows the controller and installed driver. Does anyone know what might be the issue? Is it because I'm using a consumer motherboard (msi mag x570 tomahawk) because I taped over smbus on the pcie card since I heard that may cause some issues on consumer motherboards but it didn't do anything from what I can tell. Nobara is just Fedora with some game related patches and software pre-installed

 

[i386]

Does anyone know what might be the issue?

Maxview.
You're probably using a too new (or old) version.
Try maxView Storage Manager v2.05.22932 for Linux x64 from Adaptec - Storage Manager

Edit: didn't see the version in your screenshot ._.

Are you logged in as root (admin in windows)?

 

[python with a hat]

I'm logged in as a regular user with root privileges
Running arcconf as super user still doesn't detect the card

 

[Sean Ho]

Firmware update? Can you access the card's BIOS option ROM / preboot environment? Try it on another system?

 

[python with a hat]

Firmware update? Can you access the card's BIOS option ROM / preboot environment? Try it on another system?

It can be accessed from the bios but there isn't too much there other than some simple config options like the alarm buzzer and I don't have another system to test it on. Also, sometimes it doesn't get detected by the system at all during boot, not showing up in lspci and can be pulled from the pcie slot with no adverse effects

 

[i386]

Also, sometimes it doesn't get detected by the system at all during boot, not showing up in lspci and can be pulled from the pcie slot with no adverse effects

If the card is not even detected in bios I would say it's dead/dying.
(Or not properly inserted in the pice slot. I had this recently with multiple add on cards on a m12swa)