Hi,
We are having a strange issue where i have 4 dual port 40G NIC's with the Intel XL710 chipset which will not work properly on multiple dell poweredge systems.
The cards show up in the bios, but are not properly detected in the OS and the i40e drivers are not loaded.
Servers tried: poweredge R520, R230 and R540 (latest model), all with latest updates.
OS: CentOS 6 and 7, Ubuntu 16.04 and 18.04.
When i test the cards in a regular PC, they show up fine and work just fine, but in the poweredges they are detected as:
65:00.0 Ethernet controller: Intel Corporation Device 154b (rev 02)
66:00.0 Ethernet controller: Intel Corporation Device 154b (rev 02)
Instead of what it should be:
Intel Converged Network Adapter XL710-QA2
Intel Converged Network Adapter XL710-QA2
Also when running the NVM update tool from Intel, they show up as:
[root@vmx2 Linux_x64]# ./nvmupdate64e
Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.32.20.30
Copyright (C) 2013 - 2018 Intel Corporation.
WARNING: To avoid damage to your device, do not stop the update or reboot or power off the system during this update.
Inventory in progress. Please wait [*.........]
Num Description Ver.(hex) DevId S:B Status
=== ================================== ============ ===== ====== ==============
01) Intel(R) Ethernet Controller XL710 154B 00:101 Access error
Generic ID
02) Intel(R) Ethernet Controller XL710 154B 00:102 Access error
Generic ID
While in another system, they work fine and can be updated without problems via this tool.
What could this be? This is not a hardware issue. Some DELL vendor lock-in? Certain BIOS settings?
Any advice is appreciated.
We are having a strange issue where i have 4 dual port 40G NIC's with the Intel XL710 chipset which will not work properly on multiple dell poweredge systems.
The cards show up in the bios, but are not properly detected in the OS and the i40e drivers are not loaded.
Servers tried: poweredge R520, R230 and R540 (latest model), all with latest updates.
OS: CentOS 6 and 7, Ubuntu 16.04 and 18.04.
When i test the cards in a regular PC, they show up fine and work just fine, but in the poweredges they are detected as:
65:00.0 Ethernet controller: Intel Corporation Device 154b (rev 02)
66:00.0 Ethernet controller: Intel Corporation Device 154b (rev 02)
Instead of what it should be:
Intel Converged Network Adapter XL710-QA2
Intel Converged Network Adapter XL710-QA2
Also when running the NVM update tool from Intel, they show up as:
[root@vmx2 Linux_x64]# ./nvmupdate64e
Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.32.20.30
Copyright (C) 2013 - 2018 Intel Corporation.
WARNING: To avoid damage to your device, do not stop the update or reboot or power off the system during this update.
Inventory in progress. Please wait [*.........]
Num Description Ver.(hex) DevId S:B Status
=== ================================== ============ ===== ====== ==============
01) Intel(R) Ethernet Controller XL710 154B 00:101 Access error
Generic ID
02) Intel(R) Ethernet Controller XL710 154B 00:102 Access error
Generic ID
While in another system, they work fine and can be updated without problems via this tool.
What could this be? This is not a hardware issue. Some DELL vendor lock-in? Certain BIOS settings?
Any advice is appreciated.