Would like some input from you fine gents. I emailed comp-tec today, the seller of the JBOD boards, and reported the board with bent pins. At first it seemed like they would be as reasonable as they have been in the past. I asked if they still had some spares to swap out with, they said yes, and then when I said okay let's do a swap, I get a reply saying "are you positive about the bent pins? Me and my manager checked these before they went out and even shipped them with sinks on, I know my manager isn't going to be happy about a third RMA. I'm guessing I need more pictures...".
I was a little irked but could sort of understand the concern. By the way, the same socket that has bent pins also has a CPU load plate that isn't staying on the socket lever... see here:
https://i.imgur.com/foq23yJ.jpg
I can't tell if it was just a manufacturing defect or what but basically the hook on the bottom with the locked-lock symbol doesn't hold the socket lever inside of it. I can still close the plate down but I have to use a lot of pressure to get the lever into the fastening latch.
I'll tell you guys what I told him, I can't make this stuff up. I've been doing this crap for years. Stressed the importance of a fully functional cpu socket, etc. So the manager said, it's not that he doesn't believe me but he is in the middle. I'm guessing he meant he is getting crap from his boss.
I got my RMA return label from them and dropped it off. Notified them that I dropped it off. Typically I've heard from them same day that they prepared a new shipment but didn't today.
I'm wondering if I should just cut my losses at this point and tell them to refund me for this one board.
I don't really like being treated like they say they believe me but I'm not really sure they do. Not gonna lie, this board with messed up pins honestly looks like one of the ones I already got in my first shipment, but I don't remember.
I already have enough boards for my project but I was really wanting the JBOD boards because they have all solid capacitors. So now I have 4x JBOD boards and 2x X9DR7-LN4F which has all solid caps but an electrolytic cap near the SAS ports. Just kinda worried that cap will bulge and swell one day making the whole board unsuable.
What would you gentlemen do in my situation?