HP P420 Smart RAID Controller with 1GB FBWC HANGS HP Workstation Z440

Discussion in 'RAID Controllers and Host Bus Adapters' started by GMATJ, Jul 10, 2019.

  1. GMATJ

    GMATJ New Member

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    Hello everybody

    I got an HP Z440 which was on Bios ver. 01.55 (23Apr2015) with a P420 Smart Controller.

    PC was running Ok . - Boots from SSD on SATA and uses RAID as storage

    Yesterday I upgraded BIOS to latest version v2.48 (11April2019) and when PC is booting initializes Smart Controller and then hangs.

    Taken out the P420 Smart Controller and system runs fine

    A couple of questions

    a) Any idea what is causing this problem ?

    b) Is it possible to downgrade BIOS back to v1.55 or similar so I can get my system working with the P420 ??

    c) If it is where can I get the .bin file (M60_0155.bin) in order to do the downgrade. I have searched on the previous versions Tab on the relevant page but it goes as far v2.32.

    Thank you all for your time and effort to read and contribute

    George
     
    #1
  2. j_h_o

    j_h_o Active Member

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    Before you attempt downgrade... check the PCIe options.

    Are you using UEFI or Legacy boot ROM from the card? Try toggling back to Legacy/BIOS and see if this allows the system to boot. And ensure the SATA SSD is first in the boot order.

    You haven't shared any details about OS configuration, so if this doesn't work, let us know if the SATA SSD is using GPT/UEFI or MBR, and what OS is being used.
     
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  3. GMATJ

    GMATJ New Member

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    Hi and thanks for the reply
    System running Windows 10 Pro/64bit
    BIOS ver before upgrade : V1.15
    BIOS ver after upgrade : V2.48 (see picture from array Config BEFORE update)
    P42o firmware : 6.68
    Some more info
    Using Legacy boot :
    SATA SSD is using MBR connected on SATA 0 port.

    It is very interesting that everything worked fine before the BIOS upgrade.
    After the Upgrade it just hangs as in the attached photo
    You can not even enter BIOS after pressing ESC !!! -
    Take the P420 out of PC - Everything works fine !!
    BTW What to check in the PCIe options ?
     

    Attached Files:

    #3
  4. j_h_o

    j_h_o Active Member

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  5. GMATJ

    GMATJ New Member

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    I could try tomorrow when I get to the office , however I am not quite sure why that would make a difference if the pc hangs just after Raid controller initialization !! - it seems is BIOS related as it never goes beyond that stage to even try to boot !
    There must be something in the communication of the new BIOS with the P420 !! which that "something" was not there in the old BIOS !!
    Drives me crazy !!!
     
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  6. GMATJ

    GMATJ New Member

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    Hello again
    Just to report back to the forum - Here is my 2 cents :

    After a nerve braking say and a strong wish to put the controller (and the PC) under the wheels of my car and hear withe pleasure the crashing sound I have found a solution to the problem.

    I went to BIOS PC and specifically to PCI Express settings and I disabled in the particular slot PCI Express slot ( Gen3 x8- Slot 4) the ability to download its Option ROM.

    Result : Everything runs fine.
    The only drawback on boot you do not have the chance to manage the array controller - But you can do this with HP Array Configuration utility (HP ACU), and/or with HPE Smart Storage Administrator.

    P.S. When getting info from HP ACU for the Array Controller - all temperatures (i.e. Controller Temp, Cache module temp and Capacitor Temp) are reported 0 degrees. So there must be some kind of problem on sensor readings being conveyed to S/W. - It could even be why the P420 option ROM was hanging - Remote but surely possible

    Finishing my report I would like to thank j_h_o who read my post and tried to help. And anybody else who read it but could not contribute.
    Regards from sunny Athens
    G.
     
    #6
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