HGST HUSMM8020ASS200 goes offline

Notice: Page may contain affiliate links for which we may earn a small commission through services like Amazon Affiliates or Skimlinks.

trumee

Member
Jan 31, 2016
222
12
18
54
Hello,

I bought couple of 200GB SAS drives from ebay last year and just putting them to use the first time. The drives shows up fine on bootup but they disappear after sometime. I have them plugged into Supermicro SC846 SAS2 backplane.

This is what SMART shows,
Code:
# smartctl -a /dev/disk/by-id/scsi-35000cca02b260cf4 -T permissive
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.15-1-lts] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor: HGST
Product: HUSMM8020ASS200
Revision: A210
Compliance: SPC-4
User Capacity: 200,049,647,616 bytes [200 GB]
Logical block size: 512 bytes
LU is resource provisioned, LBPRZ=1
Rotation Rate: Solid State Device
Form Factor: 2.5 inches
Logical Unit id: 0x5000cca02b261218
Serial number: 2KVNY1ZA
Device type: disk
Transport protocol: SAS (SPL-3)
device is NOT READY (e.g. spun down, busy)
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Temperature Warning: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK
Current Drive Temperature: 0 C
Drive Trip Temperature: 0 C

Error Counter logging not supported

Device does not support Self Test logging
The disk front looks like this,
20220131_130525.jpg

Both the disks behave in the same way, which makes me wonder if the disk firmware is an issue. Can this be fixed?

Thanks
 

Tickety-boo

Member
Sep 8, 2019
42
3
8
I don't think the problem has much to do with firmware. It's more likely to be health and Power on hours.
 

trumee

Member
Jan 31, 2016
222
12
18
54
I was testing in a Supermicro SC846 with a SAS2 backplane. I move these disks to a RSV-L4500 with RSV-SATA-Cage-34 SATA/SAS cages. The disk completed the SMART test. The used endurance is shown as 0%.


Code:
# smartctl -a /dev/sdc
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.12.15-arch1-1] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               HGST
Product:              HUSMM8020ASS200
Revision:             A210
Compliance:           SPC-4
User Capacity:        200,049,647,616 bytes [200 GB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
LU is resource provisioned, LBPRZ=1
Rotation Rate:        Solid State Device
Form Factor:          2.5 inches
Logical Unit id:      0x5000cca02b261218
Serial number:        2KVNY1ZA
Device type:          disk
Transport protocol:   SAS (SPL-3)
Local Time is:        Sat Feb 26 15:20:39 2022 UTC
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Percentage used endurance indicator: 0%
Current Drive Temperature:     31 C
Drive Trip Temperature:        70 C

Accumulated power on time, hours:minutes 48301:02
Manufactured in week 30 of year 2014
Specified cycle count over device lifetime:  0
Accumulated start-stop cycles:  0
Specified load-unload count over device lifetime:  0
Accumulated load-unload cycles:  0
Elements in grown defect list: 0

Vendor (Seagate Cache) information
  Blocks sent to initiator = 1517109653798912

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:          0        0         0         0          0       6885.071           0
write:         0        0         0         0          0       2654.074           0

Non-medium error count:        0

SMART Self-test log
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background long   Completed                   -   48300                 - [-   -    -]
# 2  Background short  Completed                   -   48300                 - [-   -    -]
# 3  Background long   Aborted (device reset ?)    9   48298                 - [-   -    -]

Long (extended) Self-test duration: 1398 seconds [23.3 minutes]
I ran badblocks on the disk and it came out fine,

Code:
# badblocks -wsv /dev/sdc
Checking for bad blocks in read-write mode
From block 0 to 195360983
Testing with pattern 0xaa: done
Reading and comparing: done
Testing with pattern 0x55: done
Reading and comparing: done
Testing with pattern 0xff: done
Reading and comparing: done
Testing with pattern 0x00: done
Reading and comparing: done
Pass completed, 0 bad blocks found. (0/0/0 errors)
badblocks -wsv /dev/sdc 162.20s user 229.80s system 6% cpu 1:41:25.30 total
Not sure why Supermicro backplane doesnt like the disk.
 
Last edited:

trumee

Member
Jan 31, 2016
222
12
18
54
Finally, the mystery is solved.

I had hd-idle running on the system. This program turns off the scsi disks, but never turn them on. This is a known issue. Once, i disabled hd-idle for the scsi disks, they work fine.