Fusion-IO problem: "Device is missing midprom data"

[jfeldt]

Hey everyone, I got a used ioDrive2 duo from e-bay and it has an issue I am trying to resolve. It is only starting up in minimal mode, due to "Device is missing midprom data" according to fio-status. I am running 3.2.8 which supports this card. In case it was a firmware mis-match, I tried flashing it, but it doesn't like that either. I googled around, but the only info I could find was to call HP or ($OEM) support if one saw that message, can anyone please help, perhaps @acquacow ?

C:\>fio-status -a

Found 2 ioMemory devices in this system
Driver version: 3.2.8 build 1350

fct1 Status unknown: Driver is in MINIMAL MODE:
Device is missing midprom data
SN:
!! ---> There are active errors or warnings on this device! Read below for details.
Powerloss protection: not available
PCI:06:00.0
Vendor:1aed, Device:2001, Sub vendor:1028, Sub device:1f71
Firmware v7.1.13, rev 109322 Public
Geometry and capacity information not available.
Format: not low-level formatted
PCIe slot available power: 25.00W
PCIe negotiated link: 4 lanes at 5.0 Gt/sec each, 2000.00 MBytes/sec total
Internal temperature: 48.72 degC, max 49.22 degC
Internal voltage: avg 1.02V, max 1.02V
Aux voltage: avg 2.48V, max 2.48V
Lifetime data volumes:
Physical bytes written: 0
Physical bytes read : 0
RAM usage:
Current: 0 bytes
Peak : 0 bytes

ACTIVE WARNINGS:
The ioMemory is currently running in a minimal state.

fct2 Status unknown: Driver is in MINIMAL MODE:
Device is missing midprom data
SN:
!! ---> There are active errors or warnings on this device! Read below for details.
Powerloss protection: not available
PCI:07:00.0
Vendor:1aed, Device:2001, Sub vendor:1028, Sub device:1f71
Firmware v7.1.13, rev 109322 Public
Geometry and capacity information not available.
Format: not low-level formatted
PCIe slot available power: 25.00W
PCIe negotiated link: 4 lanes at 5.0 Gt/sec each, 2000.00 MBytes/sec total
Internal temperature: 51.19 degC, max 51.19 degC
Internal voltage: avg 1.01V, max 1.01V
Aux voltage: avg 2.48V, max 2.48V
Lifetime data volumes:
Physical bytes written: 0
Physical bytes read : 0
RAM usage:
Current: 0 bytes
Peak : 0 bytes

ACTIVE WARNINGS:
The ioMemory is currently running in a minimal state.


C:\>



Trying to update firmware to 3.2.8:

C:\Program Files\Common Files>fio-update-iodrive -d /dev/fct1 "VSL Utils - 3.2.8/fusion_3.2.8-20140508.fff"
WARNING: DO NOT TURN OFF POWER OR RUN ANY IODRIVE UTILITIES WHILE THE FIRMWARE UPDATE IS IN PROGRESS
Please wait...this could take a while

Updating: [====================] (100%)
Error: Unable to read midprom from device '/dev/fct1'.

 

[BLinux]

Paging @acquacow

 

[i386]

"Unload and reload the Card" according to a Fujitsu paper should fix problems with the midprom

 

[acquacow]

If you don't have any data on the card that you want, "fio-format /dev/fct1" should clean it up.

 

[jfeldt]

Dang, something was up with my notifications, I didn't see your suggestions until now. Will try unload and reload and a format and see if that cleans it up. It's a new (to me) card so I'm fine with blowing everything away. Thanks guys!

 

[jfeldt]

Hmm, it is still not a happy camper. I can't find out how to unload and load the driver in windows like on the unices. If y'all think that will work I can put this in another system and do that.

C:\Windows\system32>fio-format /dev/fct1

/dev/fct1: Error detected. Device is not in a valid state to handle request.

WARNING: Formatting will destroy any existing data on the device!
Do you wish to continue [y/n]? y

WARNING: Do not interrupt the formatting! If interrupted, the fio-sure-erase utility may help recover from format errors. Please see documentation or contact su
pport.

Formatting: [ ] ( 0%) /

Error: Device '/dev/fct1' had an error while formatting: Device is not in a valid state to handle request.
The fio-sure-erase utility may help recover from some format errors.

Additional details about the error may be found in system logs. Please see documentation or contact support for further assistance.

C:\Windows\system32>fio-detach /dev/fct1
Detaching: [====================] (100%)
Error: Device '/dev/fct1' had an error while detaching. Invalid input.

C:\Windows\system32>fio-detach /dev/fct2
Detaching: [====================] (100%)
Error: Device '/dev/fct2' had an error while detaching. Invalid input.

C:\Windows\system32>

 

[Senator Bingham]

Jfeldt,

Did you make any progress? I have a similar issues, but my card is reporting General channel initialization failure.

 

[jfeldt]

Jfeldt,

Did you make any progress? I have a similar issues, but my card is reporting General channel initialization failure.

Hey, unfortunately I couldn't get things working, but it was in the return window so I returned the unit and got another one, which worked fine